unable to rename, file does not exists : __groupfolders/trash/4/Ports.pdf.d1665586466

[AndyXheli]

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Steps to reproduce

1. Delete multiple files with in folder
2. go back into cyclising bin a select all files to resoter
3. All file restore but one or two
4. Error
5. Try to resotre again completes
6. Back back into the folder where you deletd all the files
7. The file that errored on restore will not be in that dir but before it

This dose not happen all the time its hot or miss i got luck i was able to get a video tried multiple times

https://user-images.githubusercontent.com/59488153/195386662-85950fd6-c775-4f0d-b35c-f8e4ddda8050.mp4

https://github.com/nextcloud/groupfolders/issues/1453

Server configuration

Operating system: Ubuntu 20.04 Web server: Apache2 Database: MySQL PHP version: 8.0 Nextcloud version: (see Nextcloud admin page) 25 RC3 Group folders version: 13.0.0 Updated from an older Nextcloud/ownCloud or fresh install: Nextcloud Where did you install Nextcloud from: Web Are you using external storage, if yes which one: local/s3/smb/sftp/... Yes Are you using encryption: yes/no No Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/Saml/... LDAP/Local

Client configuration

Browser:

Operating system:

Logs

Nextcloud log (data/nextcloud.log)

Nextcloud log

``` {"reqId":"nPrmzPP2dVdGqpJcCD90","level":3,"time":"2022-10-12T14:54:44+00:00","remoteAddr":"10.0.10.90","user":"axheli","app":"core","method":"MOVE","url":"/remote.php/dav/trashbin/axheli/trash/Ports.pdf.d1587062365","message":"unable to rename, file does not exists : __groupfolders/trash/4/Ports.pdf.d1665586466","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36","version":"25.0.0.15","data":{"app":"core"},"id":"6346d7900b956"} ```

[kdoteu]

Similar things happend to me, when my users working to fast :) Like deleting, renaming, moving and so on. Seems that NC needs some time to apply all the work orders. The same happens, when they work on they local machien and NC is syncing everything.

I fixed the error message with a proper command line files:scan, files:repait-tree and a groupfolder:scan afterward. Now everything works fine again. I've added redis as cache and now everything works better. So the question is - do you use redis =?