Image and Video not open (only thumbs)

Describe your Issue

From PC (windows) /Smartphone (Android) chrome browser, only on the directory /Camera of user admin, I can see the image/video in the folder (the thumbs) but when I click on it to expand I have a black windows and the error below.

Image/video in other folder of the same user are ok. Image/video in other folder of other user are ok. Priviledge and ownership of the image/video seems the same of both image viewed and not viewed: -rwxrwxr-x 1 www-data www-data

The same image/video on Android app is open without any problem.

I try by deleting nextcloud, reinstalling it, re-put the image folder in it, re-create the previwe, but the problem persist. I try by deleting the chrome cache, by opening an incognito windows, but the problem persist.

The folder is the main folder with a big number of photo and video, but I have another user with another big folder that don't have this problem. So I'm not recognizing any pattern for now.

Logs and Errors

Chrome console log (error):

viewer-main.mjs?v=b70227db-0:24502 Could not open file /Camera/IMG_20240517_095548884_HDR_AE.jpg TypeError: fileInfo1[key].localeCompare is not a function
    at sortCompare (viewer-main.mjs?v=b70227db-0:23115:116)
    at viewer-main.mjs?v=b70227db-0:24549:56
    at Array.sort (<anonymous>)
    at VueComponent.openFileInfo (viewer-main.mjs?v=b70227db-0:24549:39)
    at async VueComponent.openFile (viewer-main.mjs?v=b70227db-0:24495:9)

Chrome network log (seems not error in it):

Request URL:
https://store2.silverycat.de/remote.php/dav/files/admin/Camera/IMG_20240517_095548884_HDR_AE.jpg
Request Method:
PROPFIND
Status Code:
207 Multi-Status
Remote Address:
216.247.153.177:443
Referrer Policy:
no-referrer

Describe your Environment

Kubernetes distribution: K3S with 3 node, 1 Raspberry PI 5 (ARM) and 2 intel i5 node. Nextcloud run on the Raspberry PI 5.
Helm Version (or App that manages helm):
Helm Chart Version: version.BuildInfo{Version:"v3.15.2", GitCommit:"1a500d5625419a524fdae4b33de351cc4f58ec35", GitTreeState:"clean", GoVersion:"go1.22.4"}
values.yaml:

image:
  repository: nextcloud
  flavor: apache
  tag: stable # in wat the 29.0.6
  pullPolicy: Always

nodeSelector:
  kubernetes.io/hostname: ubuntu1

# Number of replicas to be deployed
replicaCount: 1
ingress:
  enabled: true
  className: traefik
  annotations:
      cert-manager.io/cluster-issuer: letsencrypt-production
      acme.cert-manager.io/http01-edit-in-place: "true"
  tls:
     - secretName: <secret>
       hosts:
         - <mydomain>
nextcloud:
  host: <mydomain>
  username: admin
  password: <mypassword>
  configs: {}

nginx:
  enabled: false
  image:
    repository: nginx
    tag: alpine
    pullPolicy: IfNotPresent
  containerPort: 80
persistence:
  enabled: true
  annotations: {}
  storageClass: "manual" #"smb" #"local-path"
  existingClaim: nextcloud-config-pvc
  nextcloudData:
    enabled: true
    annotations: {}
    storageClass: "manual"
    existingClaim: nextcloud-server-pvc

phpClientHttpsFix:
  enabled: true
  protocol: https

resources:
  requests:
    memory: "512Mi"    # Start with a conservative estimate
    cpu: "500m"      # This is 0.5 CPU core
  limits:
    memory: "2Gi"    # Allow up to 2 GiB of memory usage
    cpu: "1500m"         # Allow up to 2 CPU cores

startupProbe:
  enabled: true
  initialDelaySeconds: 120
  failureThreshold: 50

lifecycle:
  postStartCommand: ["/bin/bash", "-c", "apt update -y && apt install ffmpeg -y"]

Additional context, if any

I'm using local-path PVC on the root disk (an SSD attached by USB 3). Only app installed on top of the helm chart are imagepreview and memories.

Also this is the config.php:

<?php
$CONFIG = array (
  'htaccess.RewriteBase' => '/',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'apps_paths' =>
  array (
    0 =>
    array (
      'path' => '/var/www/html/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 =>
    array (
      'path' => '/var/www/html/custom_apps',
      'url' => '/custom_apps',
      'writable' => true,
    ),
  ),
  'overwriteprotocol' => 'https',
  'upgrade.disable-web' => true,
  'passwordsalt' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  'secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  'trusted_domains' =>
  array (
    0 => 'localhost',
    1 => '<mydomain>',
  ),
  'datadirectory' => '/var/www/html/data',
  'dbtype' => 'sqlite3',
  'version' => '29.0.6.1',
  'overwrite.cli.url' => 'https://localhost',
  'dbname' => 'nextcloud',
  'installed' => true,
  'instanceid' => 'oc1fa7yyp42d',
  'memories.db.triggers.fcu' => true,
  'memories.exiftool' => '/var/www/html/custom_apps/memories/bin-ext/exiftool-aarch64-glibc',
  'memories.vod.path' => '/var/www/html/custom_apps/memories/bin-ext/go-vod-aarch64',
  'memories.vod.ffmpeg' => '/usr/bin/ffmpeg',
  'memories.vod.ffprobe' => '/usr/bin/ffprobe',
  'enable_previews' => true,
  'jpeg_quality' => '60',
  'preview_max_x' => '1024',
  'preview_max_y' => '1024',
  'preview_max_scale_factor' => 1.5,
  'enabledPreviewProviders' =>
  array (
    0 => 'OC\\Preview\\MP3',
    1 => 'OC\\Preview\\TXT',
    2 => 'OC\\Preview\\MarkDown',
    3 => 'OC\\Preview\\OpenDocument',
    4 => 'OC\\Preview\\Krita',
    5 => 'OC\\Preview\\Imaginary',
    6 => 'OC\\Preview\\PDF',
    7 => 'OC\\Preview\\Movie',
    8 => 'OC\\Preview\\MKV',
    9 => 'OC\\Preview\\MP4',
    10 => 'OC\\Preview\\AVI',
    11 => 'OC\\Preview\\JPEG',
    12 => 'OC\\Preview\\PNG',
    13 => 'OC\\Preview\\GIF',
    14 => 'OC\\Preview\\BMP',
    15 => 'OC\\Preview\\XBitmap',
    16 => 'OC\\Preview\\HEIC',
    17 => 'OC\\Preview\\TIFF',
    18 => 'OC\\Preview\\Image',
    19 => 'OC\\Preview\\FFmpeg',
  ),
  'preview_ffmpeg_path' => '/usr/bin/ffmpeg',
  'preview_imaginary_url' => 'http://imaginary.imaginary.svc.cluster.local:9000',
  'filelocking.enabled' => false,
  'allow_local_remote_servers' => true,
  'memories.ffmpeg_path' => '/usr/bin/ffmpeg',
  'loglevel' => 0,
  'maintenance' => false,
);

nextcloud / helm