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nextcloud / ios

📱 Nextcloud iOS App
https://itunes.apple.com/us/app/nextcloud/id1125420102
GNU General Public License v3.0
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App crashes with no useful log messages when attempting upload of large number of photos #2407

Open eharris opened 1 year ago

eharris commented 1 year ago

Steps to reproduce

  1. Select a large amount of photos to upload.
  2. Select "Done"
  3. App shows upload options screen for several seconds (presumably while trying to generate thumbnails, since no thumbnails appear) and then crashes.

The limit where the app crashes seems to be somewhere between about 300 and 500 selected images/videos for upload. Due to issue #2406, it was too time consuming to try to narrow it down further.

Expected behaviour

App should not crash.

Actual behaviour

App crashes.

Logs

There is no log output in the log file relating to the crash, even with log level set to "maximum". The last message in the log before the messages from restarting the app to get the logfile was from several minutes prior, which was the several minutes spent selecting a large group of pictures (see issue #2406).

2023-05-01 12:44:47 Network request body: None
2023-05-01 12:50:33 [INFO] Start session with level 2 Nextcloud Liquid for iOS 4.8.0.5 <C2><A9> 2023 in state 1 where (0 active, 1 inactive, 2 background).
2023-05-01 12:50:33 DATABASE FOUND in /private/var/mobile/Containers/Shared/AppGroup/...

Environment data

iOS version: iOS 16.4.1

Nextcloud iOS app version: 4.8.0.5

Server operating system: Debian 11 amd64

Web server: Apache

Database: MariaDB 10.5.18

PHP version: 7.4.33

Nextcloud version: 22.2.10

eharris commented 1 year ago

It seems that this problem is related to total size of the uploads rather than number of files, as further testing has shown that a smaller number of larger files (like videos) makes it crash.