Open UweKeim opened 8 months ago
This is likely related to chunking having become mandatory and automatic, as described in #2648. You can likely tell by the bar on top saying not to go to sleep. It's probably got a large file stuck to upload, or it's just taking a large time to prepare them.
So what do you suggest? I actually have no pending uploads and this no large files, too.
I do not have a suggestion here, apologies, I'm also suffering from similar issues. I was submitting an issue today and looking for similar ones and suggesting the root cause. But does your Transfer area have the "Nextcloud nicht schließen" message, it is trying to prepare a file to upload and it's stuck there.
If it's not, then please ignore my remark.
Thanks, @pjft Probably we will have to wait until someone from the developers looks at the issue.
Maybe reinstalling the App also might help.
Thanks. But do you confirm that you have the message on your transfers section still? Yes, in the Settings > Advanced, I believe, you have the option to Reset the Application, but that's probably a last resort.
Yes, @pjft, the message on top of the transfer section persists forever:
I found no way, no matter how long I wait, to get rid of that message.
Thanks. Let's then leave it at that - I believe this is related to a recent change that made chunking uploads mandatory and automatic, rather than optional. That's what's causing the issues I'm also reporting separately. Let's wait and see.
If you do need to move past it, I'd probably suggest pressing that icon there and see if it stops the process or, worst case scenario, Reset the Application.
I now have completely wiped the Nextcloud iOS app from my iPhone, then reinstalled and logged in to my account again.
Now uploading images works again.
So as a workaround, until the issue is resolved, I hope this fixes it permanently.
Thanks. I suppose the issue is that this will only work until there is a large enough upload that breaks things again.
Unfortunately, you were right, @pjft.
After having multiple larger files (videos), the error now appeared again 😢.
Thanks. You can try to install the Testflight beta (version 4.9.2 (7) ) and see if anything improves, but I submitted two similar issues in #2648 and #2647 with more details on the root cause, so let's see how those develop as well.
Since recently there is also a red popup sometimes in the iOS app (the production, non-Testflight one):
Text:
Datei hochladen
Missing metadata for chunked upload -9993
The "-9993" seems always to be that very number.
Thanks. This seems related to #2647 . Let's hope this information helps.
@UweKeim the most recent TestFlight update seems to have mitigated the issue of the uploads failing, so you can test that out.
Do see if it also helps with the remaining issues you have and report back if you can.
Since today, my iOS client refuses to upload files.
Steps to reproduce
Case 1:
Then, optional, case 2:
Expected behaviour
Case 1:
The uploads should be transfered to my Nextcloud server.
Case 2:
The empty list should match the red indicator.
Actual behaviour
Case 1:
Nothing is transferred, all files are pending ("Warte auf das Hochladen")..
Case 2:
If I long-press a file entry, a menu "force upload" ("Start erzwingen" in German) appears.
When clicking this, the file is transferred.
Even after all files are enforced uploaded, Nextcloud show the new "Do not close Nextcloud to finish the transfer" message on top.
The list is then empty but the red notify icon on the bottom left shows "1".
Screenshots
Logs
Reasoning or why should it be changed/implemented?
To make the app work again 😊
Environment data
iOS version: iOS 17.0.3
Nextcloud iOS app version: Nextcloud Liquid for iOS 4.9.1.0
Server operating system:
Web server: Nextcloud Installed via Snap
Database: mysql 8.0.34, Nextcloud Installed via Snap
PHP version: 8.1.22, Nextcloud Installed via Snap
Nextcloud version: Nextcloud Hub 6 (27.1.1)