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nextcloud / ios

📱 Nextcloud iOS App
https://itunes.apple.com/us/app/nextcloud/id1125420102
GNU General Public License v3.0
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bug: offline files not available #3077

Open marcus7501 opened 4 days ago

marcus7501 commented 4 days ago

After updating the nextcloud app for iOS, the offline files are no longer available.

Version: nextcloud hydrogen for iOS 5.5.5.0

marinofaggiana commented 4 days ago

Marcus can you try with the version in TestFlight ?

marcus7501 commented 4 days ago

sorry, i´m a german... what u meaning with "TestFlight"? The FlightMode?

marinofaggiana commented 4 days ago

https://github.com/nextcloud/ios#testflight

marcus7501 commented 4 days ago

ok, i have installed the app TestFlight - need now a invitation

marinofaggiana commented 4 days ago

it's automatic, touch the link and follow the instruction https://github.com/nextcloud/ios#testflight

marcus7501 commented 4 days ago

ok, have installed the version 6.0.0.18, but get the same error :-(

these my steps: in nextcloud app cleared the cache, mark a folder as offline, turn the iPad FlightMode on, try to open the folder, get the error message "you are offline, please check internet connection"

marinofaggiana commented 4 days ago

@marcus7501 witch type of file it is ?

marcus7501 commented 4 days ago

here my test structure: /documents/sommer-tour/files

i mark the whole folder "sommer-tour" to be 'offline available' and the folder contains more then 20 .jpg and .pdf files. but the error message comes earlier by try to opening the parental folder "documents"

marinofaggiana commented 4 days ago

mmm seems that the documents (folder) are not in database ... if you look inside the documents the files are in local ? ( green check )

Screenshot 2024-09-25 alle 17 01 20

marcus7501 commented 4 days ago

yes, there is a green check at the folder and i have wait till all files are transfered, before i test. its may to be important... i try to open the offline-folder with the apple "Files"-app... with the "nextcloud"-app i can open the folders and all offline-files in FlightMode anymore. but before updating the nextcloud-app i can open the folders and offline files with the apple "Files"-app to.

marinofaggiana commented 4 days ago

you can open the file when is green ..

marcus7501 commented 4 days ago

normaly yes... but after the app update, i can't. please see the attached video for better understandig...

https://github.com/user-attachments/assets/8ecdbf9e-4674-4149-9330-8607a2183054

marcus7501 commented 4 days ago

in this second video you can also see the green checks of the files...

https://github.com/user-attachments/assets/898d1640-c4f9-47a6-b3ea-dbd4633fdc84