Open jSydorowicz21 opened 2 weeks ago
What are the expected configuration parameters? You could look them up in the provider docs or try another email client like Thunderbird.
What are the expected configuration parameters? You could look them up in the provider docs or try another email client like Thunderbird.
I've screenshotted the expected auto configured parameters below, so far all the other email clients we've used resolve these correctly:
Thanks! We should be able to debug this
Hey there! Could you please share the domain with us? If you'd prefer not to post it here, feel free to email me at danielk@nextcloud.com.
Based on the information at https://www.spaceship.com/roadmap/?feature=email-auto-discovery-auto-configuration-for-spacemail, it seems that auto discovery isn't available, so it's likely that our guessing didn't find the right mx.
Hey there! Could you please share the domain with us? If you'd prefer not to post it here, feel free to email me at danielk@nextcloud.com.
Heyo, I sent you an email with the end domain, I can also provide a burner email account for the domain if that would help in resolving the issue!
Steps to reproduce
Expected behavior
Email should auto configure properly as done with all other email clients.
Actual behavior
Email fails to auto configure. Log found here:
Mail app version
4.0.1
Mailserver or service
spacemail.com
Operating system
Ubuntu
PHP engine version
PHP 8.2
Web server
Nginx
Database
MariaDB
Additional info
All other email clients seem to resolve fine and I've verified with a few tools that the mx is configured correctly. When manually configured it can correctly access mail boxes.