Disable Mail Threading

[Lucksmith369]

Can you please add a Setting to disable Threading like roundcube do?

[ChristophWurst]

mind elaborating why that is desirable?

you seem to have ignored the issue template with your feature request. please follow it next time.

[Lucksmith369]

i got this question many times from diverent Customers, because they dont want the Threading feature, sometimes Emails have the same Subject but are not for the same purpose.

in Roundcube you can choose between the two options. If you can tell me where i can find the part of Code for Threading, i can implement it like in Roundcube.

i read actually you do Threading in Backend, i think a Frontend implementation is a better Choice for this.

sry for the issue template

[ghost]

Any news about this...

[ChristophWurst]

No

[crocobc]

Yes would be great to have this ! (i never used threading) Any news ?

[meichthys]

mind elaborating why that is desirable?

@ChristophWurst Threading often causes issues like this:

Archived messages that are part of a thread often display like this. Othertimes. the body of the email looks like this:

[nordxONE]

Just came across this thread after searching for my "missing mail problem". I couldnt find a mail i was searching in he Mail-app of nextcloud, but it was there in roundcube.

For me this threading is very annyoing and makes me avoid using the Mail app at all. Please add this feature so i can see all my mails chronolical.

Big thumbs up for this feature!!

[ChristophWurst]

OK

[Scott07uk]

+1 I find it much harder to manage my mailbox with threadding, so would prefer to turn it off.

[ChristophWurst]

Just add your :+1: to https://github.com/nextcloud/mail/issues/5913#issue-1091134366 to give the ticket more weight

[arnowelzel]

I check the mail app from time to time and want to add - yes, please add an option to disable threading!

One major drawback: with threading the UI does not use the available browser viewport but limit the display to a certain design with a local scroll bar inside the box which is used for the mail content:

In contrast: a mail without a thread just displays using the full viewport:

[nsk7even]

mind elaborating why that is desirable?

There are some people that tend to send a mail, containing the requested information. Then, a couple of minutes later, they send another mail to give some additional information.

There were multiple situations were I nearly complained about not giving me the requested information. In threaded view I don't notice the older mails, it is quite obfuscated.

I never got me to a point of using a threaded mail view in the past, I always switched it off. And I gave it a try - multiple times. It is just ... obfuscated, cause the mails are "missing" in the mail list! Additionally, especially the Nextcloud mail view displays the mail thread quite confusing, because there is no clear separation between the different mails - it just looks like one mail header.

There is another aspect: the timeline of received mails is not identified, easily if some mails are hidden from the mail folder view and displayed in threaded view instead. For me, the serial time of arrival of each individual mail is quite important - even if these are completely different mails. What would you say, if your Tuesday would be placed above Friday in your calendar, because you worked for the same topic on Tuesday and on Friday? Some would say, this would be quite handy, but for me - thinking in a serial timeline - this would be a nightmare.

[danpeig]

A simple case where threads won't work are web forms that submit the data to e-mails. Like the contact section of a corporate website.

[usc00p]

Hi there ! Another case we represent with a group of users : we use Mail app for accessing a shared mailbox with ~10 people accessing it (all through NC Mail app). The main reason we'd like to be able to disable threading comes from our way to manage the follow-up of each incoming mail, in a collaborative environment :

• given that we can't use the read/unread function as a reliable indicator as we are on a shared mailbox, we use tagging feature on it (like "to do" tag). Then we dispatch it to specific subfolders that are owned by different teams. For each team reviewing its folder (in its perimeter), we have bunch of cases where they forget to check the whole mail thread (and they only read the last of the thread), where we could have tagged mails awaiting to be processed. Ensuring the mail follow-up and processing would be easier and safer for our group if we can deal mail after mail, as a single object.

Hoping that it's clear enough, otherwise I'll share further details / screen-captures. Thank you !

[fairamicus]

We would like to follow the idea that a chronologically sorted view is possible.

[gabrieleturchi]

For me thread, and the automatic classification, are huge problems. I spent time as customer support looking for "missing" emails. Please, allow disabling threading and allow to disable as default for automatic classification. As of now, mail app for me is unusable, and I have to fallback to different solutiions, like thunderbird installation.