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nextcloud / mail

💌 Mail app for Nextcloud
https://apps.nextcloud.com/apps/mail
GNU Affero General Public License v3.0
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Could not open mailbox "INBOX" #6196

Closed bluestar800 closed 1 year ago

bluestar800 commented 2 years ago

Steps to reproduce

  1. install the app mail
  2. setting my account
  3. "loading" is always displayed, but child folders are displayed

Expected behavior

should display message header and body

Actual behavior

"loading" is always displayed, but child folders are displayed nextcloud log is growing really fast The same things after uninstallation and reinstallation, including the removal of key values in SQL

Mail app version

1.11.7

Mailserver or service

163

Operating system

debian 11 openmediavault6 docker

PHP engine version

PHP 7.4

Web server

Nginx

Database

MariaDB

Additional info

nextcloud log（0） {"reqId":"UCAaKeWRvOVlkYofxKXN","level":3,"time":"2022-04-07T11:05:36+00:00","remoteAddr":"221.231.218.18","user":"bluestar","app":"mail","method":"POST","url":"/apps/mail/api/mailboxes/1/sync","message":"Can not get messages from mailbox INBOX: Could not open mailbox \"INBOX\".","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.74 Safari/537.36","version":"23.0.3.2","exception":{"Exception":"OCA\\Mail\\Exception\\ServiceException","Message":"Can not get messages from mailbox INBOX: Could not open mailbox \"INBOX\".","Code":0,"Trace":[{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php","line":226,"function":"runInitialSync","class":"OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"}]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/SyncService.php","line":127,"function":"sync","class":"OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"},42,[],true]},{"file":"/var/www/html/custom_apps/mail/lib/Controller/MailboxesController.php","line":161,"function":"syncMailbox","class":"OCA\\Mail\\Service\\Sync\\SyncService","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},42,[],false,null]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":217,"function":"sync","class":"OCA\\Mail\\Controller\\MailboxesController","type":"->","args":[1,[],true,null]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":126,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Mail\\Controller\\MailboxesController"},"sync"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Mail\\Controller\\MailboxesController"},"sync"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Mail\\Controller\\MailboxesController","sync",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"id":"1","_route":"mail.mailboxes.sync"}]},{"file":"/var/www/html/lib/base.php","line":1006,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/mail/api/mailboxes/1/sync"]},{"file":"/var/www/html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php","Line":298,"Previous":{"Exception":"Horde_Imap_Client_Exception","Message":"Could not open mailbox \"INBOX\".","Code":200,"Trace":[{"file":"/var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php","line":1051,"function":"_openMailbox","class":"Horde_Imap_Client_Socket","type":"->","args":[{"__class__":"Horde_Imap_Client_Mailbox"},1]},{"file":"/var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php","line":2232,"function":"openMailbox","class":"Horde_Imap_Client_Base","type":"->","args":[{"__class__":"Horde_Imap_Client_Mailbox"},1]},{"file":"/var/www/html/custom_apps/mail/lib/IMAP/MessageMapper.php","line":109,"function":"search","class":"Horde_Imap_Client_Base","type":"->","args":["INBOX",{"__class__":"Horde_Imap_Client_Search_Query"},{"results":[4,3,1],"_query":{"charset":null,"exts":[],"query":{"__class__":"Horde_Imap_Client_Data_Format_List"}}}]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php","line":294,"function":"findAll","class":"OCA\\Mail\\IMAP\\MessageMapper","type":"->","args":[{"__class__":"Horde_Imap_Client_Socket","cacheFields":{"9":"HICenv","10":"HICflags","8":"HIChdrs","11":"HICdate","12":"HICsize","1":"HICstruct"},"changed":true,"statuscache":true},"INBOX",5000,0]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php","line":226,"function":"runInitialSync","class":"OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"}]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/SyncService.php","line":127,"function":"sync","class":"OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"},42,[],true]},{"file":"/var/www/html/custom_apps/mail/lib/Controller/MailboxesController.php","line":161,"function":"syncMailbox","class":"OCA\\Mail\\Service\\Sync\\SyncService","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},42,[],false,null]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":217,"function":"sync","class":"OCA\\Mail\\Controller\\MailboxesController","type":"->","args":[1,[],true,null]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":126,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Mail\\Controller\\MailboxesController"},"sync"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Mail\\Controller\\MailboxesController"},"sync"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Mail\\Controller\\MailboxesController","sync",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"id":"1","_route":"mail.mailboxes.sync"}]},{"file":"/var/www/html/lib/base.php","line":1006,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/mail/api/mailboxes/1/sync"]},{"file":"/var/www/html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php","Line":1242},"CustomMessage":"Can 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{"reqId":"BA6Bk9NyrxmsZ4SAjkr5","level":3,"time":"2022-04-07T11:05:36+00:00","remoteAddr":"221.231.218.18","user":"bluestar","app":"mail","method":"POST","url":"/apps/mail/api/mailboxes/1/sync","message":"Can not get messages from mailbox INBOX: Could not open mailbox \"INBOX\".","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.74 Safari/537.36","version":"23.0.3.2","exception":{"Exception":"OCA\\Mail\\Exception\\ServiceException","Message":"Can not get messages from mailbox INBOX: Could not open mailbox 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not open mailbox \"INBOX\".","Code":200,"Trace":[{"file":"/var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php","line":1051,"function":"_openMailbox","class":"Horde_Imap_Client_Socket","type":"->","args":[{"__class__":"Horde_Imap_Client_Mailbox"},1]},{"file":"/var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php","line":2232,"function":"openMailbox","class":"Horde_Imap_Client_Base","type":"->","args":[{"__class__":"Horde_Imap_Client_Mailbox"},1]},{"file":"/var/www/html/custom_apps/mail/lib/IMAP/MessageMapper.php","line":109,"function":"search","class":"Horde_Imap_Client_Base","type":"->","args":["INBOX",{"__class__":"Horde_Imap_Client_Search_Query"},{"results":[4,3,1],"_query":{"charset":null,"exts":[],"query":{"__class__":"Horde_Imap_Client_Data_Format_List"}}}]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php","line":294,"function":"findAll","class":"OCA\\Mail\\IMAP\\MessageMapper","type":"->","args":[{"__class__":"Horde_Imap_Client_Socket","cacheFields":{"9":"HICenv","10":"HICflags","8":"HIChdrs","11":"HICdate","12":"HICsize","1":"HICstruct"},"changed":true,"statuscache":true},"INBOX",5000,0]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php","line":226,"function":"runInitialSync","class":"OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"}]},{"file":"/var/www/html/custom_apps/mail/lib/Service/Sync/SyncService.php","line":127,"function":"sync","class":"OCA\\Mail\\Service\\Sync\\ImapToDbSynchronizer","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},{"__class__":"OC\\AppFramework\\ScopedPsrLogger"},42,[],true]},{"file":"/var/www/html/custom_apps/mail/lib/Controller/MailboxesController.php","line":161,"function":"syncMailbox","class":"OCA\\Mail\\Service\\Sync\\SyncService","type":"->","args":[{"__class__":"OCA\\Mail\\Account"},{"__class__":"OCA\\Mail\\Db\\Mailbox","id":1},42,[],false,null]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":217,"function":"sync","class":"OCA\\Mail\\Controller\\MailboxesController","type":"->","args":[1,[],true,null]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":126,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Mail\\Controller\\MailboxesController"},"sync"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Mail\\Controller\\MailboxesController"},"sync"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Mail\\Controller\\MailboxesController","sync",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"id":"1","_route":"mail.mailboxes.sync"}]},{"file":"/var/www/html/lib/base.php","line":1006,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/mail/api/mailboxes/1/sync"]},{"file":"/var/www/html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php","Line":1242},"CustomMessage":"Can not get messages from mailbox INBOX: Could not open mailbox \"INBOX\"."}}

mariadb： sudo -u www-data PHP_MEMORY_LIMIT=512M php occ mail:account:sync 1 -f `[debug] Syncing 1 [debug] Locking mailbox 1 for new messages sync [debug] Locking mailbox 1 for changed messages sync [debug] Locking mailbox 1 for vanished messages sync [debug] Running initial sync for 1 [debug] Unlocking mailbox 1 from vanished messages sync [debug] Unlocking mailbox 1 from changed messages sync [debug] Unlocking mailbox 1 from new messages sync

In ImapToDbSynchronizer.php line 298:

Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".

In Socket.php line 1242:

Could not open mailbox "INBOX".`

if use sudo -u www-data php occ mail:account:sync 1 -f display Fatal error: Allowed memory size of 2097152 bytes exhausted (tried to allocate 438272 bytes) in /var/www/html/3rdparty/composer/autoload_real.php on line 37

ChristophWurst commented 2 years ago

Allowed memory size of 2097152 bytes exhausted

Your memory limit is 2MB?

bluestar800 commented 2 years ago

Allowed memory size of 2097152 bytes exhausted

Your memory limit is 2MB?

in hyper-v vm , the omv6 used 4096MB. And installed the nextcloud with docker

ChristophWurst commented 2 years ago

I do not understand. Please see articles like https://help.dreamhost.com/hc/en-us/articles/214893937-How-do-I-increase-the-PHP-memory-limit- or the forums at https://help.nextcloud.com/search?q=memory%20limit to increase your limit.

bluestar800 commented 2 years ago

Because nextcloud is running normally(eg. upload,download,sync contacts,onlyoffice) in docker of omv6, I want to solve the problem of mail first and then limit. Now I have to solve the limit problem first

I will check and fix this limit when I get home.

I will give more feedback.

bluestar800 commented 2 years ago

I do not understand. Please see articles like https://help.dreamhost.com/hc/en-us/articles/214893937-How-do-I-increase-the-PHP-memory-limit- or the forums at https://help.nextcloud.com/search?q=memory%20limit to increase your limit.

I fix the memory_limit to 512MB. But mail still doesn't work. It keeps loading that I can not use it

`www-data@d7619e190baf:~/html$ php occ mail:account:sync -f 1 [debug] Syncing 1 [debug] Locking mailbox 1 for new messages sync [debug] Locking mailbox 1 for changed messages sync [debug] Locking mailbox 1 for vanished messages sync [debug] Running initial sync for 1 [debug] Unlocking mailbox 1 from vanished messages sync [debug] Unlocking mailbox 1 from changed messages sync [debug] Unlocking mailbox 1 from new messages sync

In ImapToDbSynchronizer.php line 298:

Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".

In Socket.php line 1242:

Could not open mailbox "INBOX". `

and the nextcloud config.php <?php $CONFIG = array ( 'htaccess.RewriteBase' => '/', 'memcache.local' => '\\OC\\Memcache\\APCu', 'memcache.distributed' => '\\OC\\Memcache\\Redis', 'memcache.locking' => '\\OC\\Memcache\\Redis', 'redis' => array ( 'host' => '*.*.*.*', 'port' => *, 'password' => '*', ), 'apps_paths' => array ( 0 => array ( 'path' => '/var/www/html/apps', 'url' => '/apps', 'writable' => false, ), 1 => array ( 'path' => '/var/www/html/custom_apps', 'url' => '/custom_apps', 'writable' => true, ), ), 'instanceid' => '*', 'passwordsalt' => '*', 'secret' => '*', 'trusted_domains' => array ( 0 => '*', 1 => '*', ), 'datadirectory' => '/var/www/html/data', 'dbtype' => '*', 'dbname' => '*', 'dbhost' => '*', 'dbport' => '', 'dbtableprefix' => '*', 'mysql.utf8mb4' => true, 'dbuser' => '*', 'dbpassword' => '*', 'mail_smtpmode' => 'smtp', 'mail_smtphost' => 'smtp.163.com', 'mail_sendmailmode' => 'smtp', 'mail_smtpsecure' => 'ssl', 'mail_from_address' => '*', 'mail_domain' => '163.com', 'mail_smtpauthtype' => 'LOGIN', 'mail_smtpauth' => 1, 'mail_smtpname' => '*', 'mail_smtppassword' => '*', 'mail_smtpport' => '465', 'overwrite.cli.url' => '*', 'overwriteprotocol' => 'https', 'allow_local_remote_servers' => true, 'loglevel' => 0, 'default_phone_region' => 'CN', 'default_language' => 'zh', 'default_locale' => 'zh_CN', 'onlyoffice' => array ( "jwt_secret" => "secret-from-local.json", "jwt_header" => "AuthorizationJwt", ), 'version' => '23.0.3.2', 'installed' => true, 'maintenance' => false, );

ChristophWurst commented 2 years ago

Try running with -v to get the full trace.

bluestar800 commented 2 years ago

Try running with -v to get the full trace.

www-data@d7619e190baf:~/html$ php occ mail:account:sync -vf 1 [debug] Syncing 1 [debug] Locking mailbox 1 for new messages sync

In MailboxLockedException.php line 33:

[OCA\Mail\Exception\MailboxLockedException] 1 is already being synced

Exception trace: at /var/www/html/custom_apps/mail/lib/Exception/MailboxLockedException.php:33 OCA\Mail\Exception\MailboxLockedException::from() at /var/www/html/custom_apps/mail/lib/Db/MailboxMapper.php:168 OCA\Mail\Db\MailboxMapper->lockForSync() at /var/www/html/custom_apps/mail/lib/Db/MailboxMapper.php:192 OCA\Mail\Db\MailboxMapper->lockForNewSync() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:209 OCA\Mail\Service\Sync\ImapToDbSynchronizer->sync() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:135 OCA\Mail\Service\Sync\ImapToDbSynchronizer->syncAccount() at /var/www/html/custom_apps/mail/lib/Command/SyncAccount.php:110 OCA\Mail\Command\SyncAccount->sync() at /var/www/html/custom_apps/mail/lib/Command/SyncAccount.php:94 OCA\Mail\Command\SyncAccount->execute() at /var/www/html/3rdparty/symfony/console/Command/Command.php:255 Symfony\Component\Console\Command\Command->run() at /var/www/html/3rdparty/symfony/console/Application.php:1009 Symfony\Component\Console\Application->doRunCommand() at /var/www/html/3rdparty/symfony/console/Application.php:273 Symfony\Component\Console\Application->doRun() at /var/www/html/3rdparty/symfony/console/Application.php:149 Symfony\Component\Console\Application->run() at /var/www/html/lib/private/Console/Application.php:211 OC\Console\Application->run() at /var/www/html/console.php:99 require_once() at /var/www/html/occ:11

mail:account:sync [-f|--force] [--]

bluestar800 commented 2 years ago

I ran -v again I hope I can give you some more details

www-data@d7619e190baf:~/html$ php occ mail:account:sync -vf 1
[debug] Syncing 1
[debug] Locking mailbox 1 for new messages sync
[debug] Locking mailbox 1 for changed messages sync
[debug] Locking mailbox 1 for vanished messages sync
[debug] Running initial sync for 1
[debug] Unlocking mailbox 1 from vanished messages sync
[debug] Unlocking mailbox 1 from changed messages sync
[debug] Unlocking mailbox 1 from new messages sync
In ImapToDbSynchronizer.php line 298: [OCA\Mail\Exception\ServiceException] Can not get messages from mailbox INBOX: Could not open mailbox "INBOX". Exception trace: at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:298 OCA\Mail\Service\Sync\ImapToDbSynchronizer->runInitialSync() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:226 OCA\Mail\Service\Sync\ImapToDbSynchronizer->sync() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:135 OCA\Mail\Service\Sync\ImapToDbSynchronizer->syncAccount() at /var/www/html/custom_apps/mail/lib/Command/SyncAccount.php:110 OCA\Mail\Command\SyncAccount->sync() at /var/www/html/custom_apps/mail/lib/Command/SyncAccount.php:94 OCA\Mail\Command\SyncAccount->execute() at /var/www/html/3rdparty/symfony/console/Command/Command.php:255 Symfony\Component\Console\Command\Command->run() at /var/www/html/3rdparty/symfony/console/Application.php:1009 Symfony\Component\Console\Application->doRunCommand() at /var/www/html/3rdparty/symfony/console/Application.php:273 Symfony\Component\Console\Application->doRun() at /var/www/html/3rdparty/symfony/console/Application.php:149 Symfony\Component\Console\Application->run() at /var/www/html/lib/private/Console/Application.php:211 OC\Console\Application->run() at /var/www/html/console.php:99 require_once() at /var/www/html/occ:11 In Socket.php line 1242: [Horde_Imap_Client_Exception (200)] Could not open mailbox "INBOX". Exception trace: at /var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php:1242 Horde_Imap_Client_Socket->_openMailbox() at /var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php:1051 Horde_Imap_Client_Base->openMailbox() at /var/www/html/custom_apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php:2232 Horde_Imap_Client_Base->search() at /var/www/html/custom_apps/mail/lib/IMAP/MessageMapper.php:109 OCA\Mail\IMAP\MessageMapper->findAll() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:294 OCA\Mail\Service\Sync\ImapToDbSynchronizer->runInitialSync() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:226 OCA\Mail\Service\Sync\ImapToDbSynchronizer->sync() at /var/www/html/custom_apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:135 OCA\Mail\Service\Sync\ImapToDbSynchronizer->syncAccount() at /var/www/html/custom_apps/mail/lib/Command/SyncAccount.php:110 OCA\Mail\Command\SyncAccount->sync() at /var/www/html/custom_apps/mail/lib/Command/SyncAccount.php:94 OCA\Mail\Command\SyncAccount->execute() at /var/www/html/3rdparty/symfony/console/Command/Command.php:255 Symfony\Component\Console\Command\Command->run() at /var/www/html/3rdparty/symfony/console/Application.php:1009 Symfony\Component\Console\Application->doRunCommand() at /var/www/html/3rdparty/symfony/console/Application.php:273 Symfony\Component\Console\Application->doRun() at /var/www/html/3rdparty/symfony/console/Application.php:149 Symfony\Component\Console\Application->run() at /var/www/html/lib/private/Console/Application.php:211 OC\Console\Application->run() at /var/www/html/console.php:99 require_once() at /var/www/html/occ:11 mail:account:sync [-f|--force] [--]
bluestar800 commented 2 years ago

I uninstalled the app mail and used SQL command - TRUNCATE 'ocmail*' After reinstalling app mail, I added Gmail into app mail . And Gmail works normally. Then I added 163's email again, but the problem was the same as above - " Can not get messages from mailbox INBOX: Could not open mailbox "INBOX" "

In phpMyadmin, I found an exception in "name-INBOX" that is in the 'oc_mail_mailboxes' table .The "Sync_new_lock", "sync_changed_lock", and "sync_vanished_lock" are constantly increasing the value , also changing between 'value' and 'NULL'. The other 'name' is normal

Therefore, I think it should be caused by app mail can not getting the correct "inbox" name of 163's mailbox ， but I don't know how to solve this problem

lioooooh commented 2 years ago

我也遇到了相同的问题，163邮箱无法加载 I have a same issue , mail 163 can't reload.

error OCA\Mail\Exception\ServiceException: Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".

详细信息

data 


www-data@59c5e1cb4827:~/html$ php occ mail:account:sync -vf 1 
[debug] Syncing 1
[debug] Locking mailbox 1 for new messages sync
[debug] Locking mailbox 1 for changed messages sync
[debug] Locking mailbox 1 for vanished messages sync
[debug] Running initial sync for 1
[debug] Unlocking mailbox 1 from vanished messages sync
[debug] Unlocking mailbox 1 from changed messages sync
[debug] Unlocking mailbox 1 from new messages sync

In ImapToDbSynchronizer.php line 298:

  [OCA\Mail\Exception\ServiceException]                                     
  Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".  

Exception trace:
  at /var/www/html/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:298
 OCA\Mail\Service\Sync\ImapToDbSynchronizer->runInitialSync() at /var/www/html/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:226
 OCA\Mail\Service\Sync\ImapToDbSynchronizer->sync() at /var/www/html/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:135
 OCA\Mail\Service\Sync\ImapToDbSynchronizer->syncAccount() at /var/www/html/apps/mail/lib/Command/SyncAccount.php:110
 OCA\Mail\Command\SyncAccount->sync() at /var/www/html/apps/mail/lib/Command/SyncAccount.php:94
 OCA\Mail\Command\SyncAccount->execute() at /var/www/html/3rdparty/symfony/console/Command/Command.php:255
 Symfony\Component\Console\Command\Command->run() at /var/www/html/3rdparty/symfony/console/Application.php:1009
 Symfony\Component\Console\Application->doRunCommand() at /var/www/html/3rdparty/symfony/console/Application.php:273
 Symfony\Component\Console\Application->doRun() at /var/www/html/3rdparty/symfony/console/Application.php:149
 Symfony\Component\Console\Application->run() at /var/www/html/lib/private/Console/Application.php:211
 OC\Console\Application->run() at /var/www/html/console.php:99
 require_once() at /var/www/html/occ:11

In Socket.php line 1242:

  [Horde_Imap_Client_Exception (200)]  
  Could not open mailbox "INBOX".      

Exception trace:
  at /var/www/html/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php:1242
 Horde_Imap_Client_Socket->_openMailbox() at /var/www/html/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php:1051
 Horde_Imap_Client_Base->openMailbox() at /var/www/html/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php:2232
 Horde_Imap_Client_Base->search() at /var/www/html/apps/mail/lib/IMAP/MessageMapper.php:109
 OCA\Mail\IMAP\MessageMapper->findAll() at /var/www/html/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:294
 OCA\Mail\Service\Sync\ImapToDbSynchronizer->runInitialSync() at /var/www/html/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:226
 OCA\Mail\Service\Sync\ImapToDbSynchronizer->sync() at /var/www/html/apps/mail/lib/Service/Sync/ImapToDbSynchronizer.php:135
 OCA\Mail\Service\Sync\ImapToDbSynchronizer->syncAccount() at /var/www/html/apps/mail/lib/Command/SyncAccount.php:110
 OCA\Mail\Command\SyncAccount->sync() at /var/www/html/apps/mail/lib/Command/SyncAccount.php:94
 OCA\Mail\Command\SyncAccount->execute() at /var/www/html/3rdparty/symfony/console/Command/Command.php:255
 Symfony\Component\Console\Command\Command->run() at /var/www/html/3rdparty/symfony/console/Application.php:1009
 Symfony\Component\Console\Application->doRunCommand() at /var/www/html/3rdparty/symfony/console/Application.php:273
 Symfony\Component\Console\Application->doRun() at /var/www/html/3rdparty/symfony/console/Application.php:149
 Symfony\Component\Console\Application->run() at /var/www/html/lib/private/Console/Application.php:211
 OC\Console\Application->run() at /var/www/html/console.php:99
 require_once() at /var/www/html/occ:11

mail:account:sync [-f|--force] [--]
bluestar800 commented 2 years ago

我也遇到了相同的问题，163邮箱无法加载 I have a same issue , mail 163 can't reload.

error OCA\Mail\Exception\ServiceException: Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".

我初步认为是邮箱插件获取的163的'收件箱'的名称被写成'inbox'而不是'收件箱'导致的。

I think that the name of the '收件箱' of 163 obtained by the mailbox plugin is written as 'inbox' instead of '收件箱'.

Catty2014 commented 1 year ago

Same issue here. The inbox doesn't open and getting same error. Use 163 mail too. Maybe something related to netease(163) mail?

MasterZhang007 commented 1 year ago

我也遇到了相同的问题，163邮箱无法加载 I have a same issue , mail 163 can't reload. error OCA\Mail\Exception\ServiceException: Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".

我初步认为是邮箱插件获取的163的'收件箱'的名称被写成'inbox'而不是'收件箱'导致的。

I think that the name of the '收件箱' of 163 obtained by the mailbox plugin is written as 'inbox' instead of '收件箱'.

same issue here. did you solve it?

bluestar800 commented 1 year ago

我也遇到了相同的问题，163邮箱无法加载 I have a same issue , mail 163 can't reload. error OCA\Mail\Exception\ServiceException: Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".

我初步认为是邮箱插件获取的163的'收件箱'的名称被写成'inbox'而不是'收件箱'导致的。 I think that the name of the '收件箱' of 163 obtained by the mailbox plugin is written as 'inbox' instead of '收件箱'.

same issue here. did you solve it?

I'm not using this app for the time being, because I don't have time to analyze it in detail

GretaD commented 1 year ago

we are on version 3.4.0-alpha3, would be nice if you can upgrade to a higher version because this issue is solved

auxpd commented 1 month ago

I also have this problem and it cannot be used when using the 163 mailbox. {message: "mailbox 32 is not cached", type: "OCA\Mail\Exception\MailboxNotCachedException"}

ServiceException Can not get messages from mailbox INBOX: Could not open mailbox "INBOX".