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nextcloud / mail

💌 Mail app for Nextcloud
https://apps.nextcloud.com/apps/mail
GNU Affero General Public License v3.0
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Can't sign in to QQ mailbox #9662

Closed a15355447898a closed 4 months ago

a15355447898a commented 4 months ago

Steps to reproduce

  1. Trying to add qq mailbox account fails

Expected behavior

Account should be added normally

Actual behavior

image

image

Mail app version

3.6.1

Mailserver or service

qq

Operating system

arch

PHP engine version

None

Web server

Nginx

Database

SQLite

Additional info

No response

ChristophWurst commented 4 months ago

Once auto mode has failed, switch to manual mode and review the detected settings. Are they correct?

a15355447898a commented 4 months ago

Once auto mode has failed, switch to manual mode and review the detected settings. Are they correct?

I tried to switch to manual mode and check the configuration, and I'm sure it's correct.

ChristophWurst commented 4 months ago

Good! Then look into debug logs: https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging. horde_imap.log should contain information about why the app can not connect to the server.

a15355447898a commented 4 months ago

Good! Then look into debug logs: https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging. horde_imap.log should contain information about why the app can not connect to the server.好！然后查看调试日志：https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging。horde_imap.log应包含有关应用无法连接到服务器的原因的信息。

I don't know what happened, but he suddenly started working! Thank you for your guidance.