Some mails are displaying block code for lists <![if !supportLists]>1. <![endif]>

[Aveyron-RetD]

Steps to reproduce

Some mails are received with list numbers in block code

Expected behavior

Received as list with normal formatting

Actual behavior

<![if !supportLists]>1. <![endif]> see screenshot

Mail app version

3.7.5

Mailserver or service

No response

Operating system

Nextcloud AIO on docker ubuntu 20.04

PHP engine version

None

Web server

None

Database

None

Additional info

No response

[ChristophWurst]

Export the email as .eml, rename to .txt and upload it here for an engineer to try and reproduce.

[Aveyron-RetD]

[gestion.documentaire.eml(1).txt](https://github.com/user-attachments/files/16378074/gestion.documentaire.eml.1.txt)

[Aveyron-RetD]

Could it be linked to the lack of MS fonts ? https://github.com/nextcloud/richdocuments/issues/3297

[Aveyron-RetD]

in a diffusion list they are correctly displayed.

Original mail

in a diffusion list

[Aveyron-RetD]

Ok mail received today with following behaviour Mail received today with the cryptic message

For info the mails are always from the same person

HR persons sends me some fancy emails jobs with lots of styling in the mail from MS

I can see the mail in the source

Downloading it and displaying it in thunderbird works

After righting a bug report the mail displayed again with those code blocks so adding to this bug

[Aveyron-RetD]

@ChristophWurst bug filled with email. See above.

[ChristophWurst]

I see your notifications @Aveyron-RetD, thanks. We will look into this. Please be patient.

[Aveyron-RetD]

i have this advert showing this <![if !mso]><![endif]>

[Aveyron-RetD]

Some readings about this https://stackoverflow.com/questions/18254711/html-emails-fallback-for-mso-conditional/35422479#35422479

https://www.litmus.com/blog/a-guide-to-rendering-differences-in-microsoft-outlook-clients

https://www.emailonacid.com/blog/article/email-development/conditional-css-code/

tempting to rename this outlook MSO CSS issues

[nextcloud-command]

Hi there! It looks like this issue hasn’t seen much activity for a while and might need a bit more information to move forward. If we don’t hear back soon, we may close it to keep things organized. Thanks again for your contributions – we really appreciate it!