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nextcloud / notes

✎ Distraction-free notes and writing
https://apps.nextcloud.com/apps/notes
GNU Affero General Public License v3.0
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Getting a few errors and very slow performance on nc28 #1255

Closed sbe-arg closed 1 month ago

sbe-arg commented 6 months ago

Please make a clear and concise description of what the bug is.

Steps to reproduce

go to notes create one note. try to delete the note

Expected behaviour

no errors

Actual behaviour

connection fail errors sometimes when trying to create but consistently when deleting notes. have to refresh the page and the note has been deleted

I run on chromium

Screenshots

image

also noticed this image

Server

Please complete the following information.

Nextcloud configuration:

``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder ```

Client

Please complete the following information.

Log files

Add relevant parts of your nextcloud.log and/or your browser's JavaScript console here.

osonunca commented 6 months ago

same problem here

joshtrichards commented 6 months ago

Please post the actual full log entry for the exceptions you're seeing. You can do so from the Web UI by expanding the entry and using the "Copy raw" option.

Also please provide your Server config, as requested in the issue template.

sbe-arg commented 6 months ago

regarding the server version. I'm running on truenas scale official app the latest version with all applications up to date. No clue what php, web, db server versions are set. 

{
    "reqId": "...",
    "level": 3,
    "time": "2024-03-23T04:03:24+00:00",
    "remoteAddr": "...",
    "user": "...",
    "app": "text",
    "method": "PUT",
    "url": "/apps/text/session/1399/create",
    "message": "No permission to access this file",
    "userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36",
    "version": "28.0.3.2",
    "exception": {
        "Exception": "OCP\\Files\\NotFoundException",
        "Message": "",
        "Code": 0,
        "Trace": [
            {
                "file": "/var/www/html/apps/text/lib/Service/ApiService.php",
                "line": 91,
                "function": "getFileById",
                "class": "OCA\\Text\\Service\\DocumentService",
                "type": "->",
                "args": [
                    "*** sensitive parameters replaced ***"
                ]
            },
            {
                "file": "/var/www/html/apps/text/lib/Controller/SessionController.php",
                "line": 61,
                "function": "create",
                "class": "OCA\\Text\\Service\\ApiService",
                "type": "->",
                "args": [
                    "*** sensitive parameters replaced ***"
                ]
            },
            {
                "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
                "line": 230,
                "function": "create",
                "class": "OCA\\Text\\Controller\\SessionController",
                "type": "->",
                "args": [
                    "*** sensitive parameters replaced ***"
                ]
            },
            {
                "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
                "line": 137,
                "function": "executeController",
                "class": "OC\\AppFramework\\Http\\Dispatcher",
                "type": "->",
                "args": [
                    [
                        "OCA\\Text\\Controller\\SessionController"
                    ],
                    "create"
                ]
            },
            {
                "file": "/var/www/html/lib/private/AppFramework/App.php",
                "line": 184,
                "function": "dispatch",
                "class": "OC\\AppFramework\\Http\\Dispatcher",
                "type": "->",
                "args": [
                    [
                        "OCA\\Text\\Controller\\SessionController"
                    ],
                    "create"
                ]
            },
            {
                "file": "/var/www/html/lib/private/Route/Router.php",
                "line": 315,
                "function": "main",
                "class": "OC\\AppFramework\\App",
                "type": "::",
                "args": [
                    "OCA\\Text\\Controller\\SessionController",
                    "create",
                    [
                        "OC\\AppFramework\\DependencyInjection\\DIContainer"
                    ],
                    [
                        "1399",
                        "text.Session.create"
                    ]
                ]
            },
            {
                "file": "/var/www/html/lib/base.php",
                "line": 1069,
                "function": "match",
                "class": "OC\\Route\\Router",
                "type": "->",
                "args": [
                    "/apps/text/session/1399/create"
                ]
            },
            {
                "file": "/var/www/html/index.php",
                "line": 39,
                "function": "handleRequest",
                "class": "OC",
                "type": "::",
                "args": []
            }
        ],
        "File": "/var/www/html/apps/text/lib/Service/DocumentService.php",
        "Line": 495,
        "message": "No permission to access this file",
        "exception": [],
        "CustomMessage": "No permission to access this file"
    },
    "id": "..."
}
{
    "reqId": "...",
    "level": 3,
    "time": "2024-03-23T04:03:18+00:00",
    "remoteAddr": "...",
    "user": "...",
    "app": "index",
    "method": "POST",
    "url": "/apps/text/session/1399/sync",
    "message": "No proper share data",
    "userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36",
    "version": "28.0.3.2",
    "exception": {
        "Exception": "InvalidArgumentException",
        "Message": "No proper share data",
        "Code": 0,
        "Trace": [
            {
                "file": "/var/www/html/apps/text/lib/Service/ApiService.php",
                "line": 227,
                "function": "getFileForSession",
                "class": "OCA\\Text\\Service\\DocumentService",
                "type": "->",
                "args": [
                    "*** sensitive parameters replaced ***",
                    null
                ]
            },
            {
                "file": "/var/www/html/apps/text/lib/Controller/SessionController.php",
                "line": 88,
                "function": "sync",
                "class": "OCA\\Text\\Service\\ApiService",
                "type": "->",
                "args": [
                    "*** sensitive parameters replaced ***"
                ]
            },
            {
                "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
                "line": 230,
                "function": "sync",
                "class": "OCA\\Text\\Controller\\SessionController",
                "type": "->",
                "args": [
                    "*** sensitive parameters replaced ***"
                ]
            },
            {
                "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
                "line": 137,
                "function": "executeController",
                "class": "OC\\AppFramework\\Http\\Dispatcher",
                "type": "->",
                "args": [
                    [
                        "OCA\\Text\\Controller\\SessionController"
                    ],
                    "sync"
                ]
            },
            {
                "file": "/var/www/html/lib/private/AppFramework/App.php",
                "line": 184,
                "function": "dispatch",
                "class": "OC\\AppFramework\\Http\\Dispatcher",
                "type": "->",
                "args": [
                    [
                        "OCA\\Text\\Controller\\SessionController"
                    ],
                    "sync"
                ]
            },
            {
                "file": "/var/www/html/lib/private/Route/Router.php",
                "line": 315,
                "function": "main",
                "class": "OC\\AppFramework\\App",
                "type": "::",
                "args": [
                    "OCA\\Text\\Controller\\SessionController",
                    "sync",
                    [
                        "OC\\AppFramework\\DependencyInjection\\DIContainer"
                    ],
                    [
                        "1399",
                        "text.Session.sync"
                    ]
                ]
            },
            {
                "file": "/var/www/html/lib/base.php",
                "line": 1069,
                "function": "match",
                "class": "OC\\Route\\Router",
                "type": "->",
                "args": [
                    "/apps/text/session/1399/sync"
                ]
            },
            {
                "file": "/var/www/html/index.php",
                "line": 39,
                "function": "handleRequest",
                "class": "OC",
                "type": "::",
                "args": []
            }
        ],
        "File": "/var/www/html/apps/text/lib/Service/DocumentService.php",
        "Line": 449,
        "message": "No proper share data",
        "exception": [],
        "CustomMessage": "No proper share data"
    },
    "id": "..."
}
sbe-arg commented 6 months ago

Back to add that disabling the notes app and using notes via files editor has a massive improvement in the web ui performance. not sure whats going on

joshtrichards commented 5 months ago

Can you provide some of the log entries that actually reference the Notes app?

This looks like it's failing in the session management.

Do you have a reverse proxy? If so, what kind? One possibly is if you have asset caching on in, say, NPM which can mess up sessions/authentication (among other things).

joshtrichards commented 5 months ago

A similar report from the forum: https://help.nextcloud.com/t/new-install-errors-in-the-logs/188273

sbe-arg commented 5 months ago

I have disabled the notes app and using the files embedded editor for md files instead.

Looks like double add fit for purpose in my usecase.

joshtrichards commented 1 month ago

Hi @sbe-arg - How were you logged in to the Web UI? Were you using impersonate or a guest account by chance?

sbe-arg commented 1 month ago

I haven't had this problem since upgrading.