Describe the bug
While I am able to open docx and xlsx files, trying to open pptx files fails with error "Sorry, we ran into a problem. Please try again."
I firstly opened a ticket with microsoft support to check the office online server, but they couldn't find any issues regarding installation, configuration, updates, certificates and security protocols settings, so they suggested it may be something with the officeonline plugin.
I saw something similar in https://github.com/nextcloud/officeonline/issues/140 but there was no following.
To Reproduce
Steps to reproduce the behavior:
Install nextcloud and officeonline
Install an office online server
Try to open pptx files
Screenshots
Client details:
OS: Windows 10
Browser: Firefox 118.0.2 or Edge 123.0.2420.65
Device: desktop
Server details
Operating system:
Ubuntu 22.04 LTS
Web server:
Apache 2.4.52
Database:
Mysql 8.0.36
PHP version:
PHP 8.1.2
Nextcloud version:
28.0.3
Version of the officeonline app
2.1.0
Version of Office Online server
16.0.10338.20039 running on windows server 2019, last kb installed, TLS settings applied
Logs
#### Nextcloud log (data/nextcloud.log)
```
No relevant log in nextcloud
```
#### Browser log
I have some 404 error in the client browser
Describe the bug While I am able to open docx and xlsx files, trying to open pptx files fails with error "Sorry, we ran into a problem. Please try again." I firstly opened a ticket with microsoft support to check the office online server, but they couldn't find any issues regarding installation, configuration, updates, certificates and security protocols settings, so they suggested it may be something with the officeonline plugin. I saw something similar in https://github.com/nextcloud/officeonline/issues/140 but there was no following.
To Reproduce Steps to reproduce the behavior: Install nextcloud and officeonline Install an office online server Try to open pptx files
Screenshots
Client details:
Server details
Operating system: Ubuntu 22.04 LTS Web server: Apache 2.4.52 Database: Mysql 8.0.36 PHP version: PHP 8.1.2 Nextcloud version: 28.0.3 Version of the officeonline app 2.1.0 Version of Office Online server 16.0.10338.20039 running on windows server 2019, last kb installed, TLS settings applied
Logs
#### Nextcloud log (data/nextcloud.log) ``` No relevant log in nextcloud ``` #### Browser log I have some 404 error in the client browser 