nextcloud / polls

🗳️ Polls app for Nextcloud
https://apps.nextcloud.com/apps/polls
GNU Affero General Public License v3.0
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Error while updating Polls #3604

Open marienorbert opened 1 week ago

marienorbert commented 1 week ago

⚠️ This issue respects the following points: ⚠️

What went wrong, what did you observe?

While updating the Poll 7.1.2 to 7.1.3 in Nextcloud administration apps updating, Nextcloud is switching as normal to Maintanance mode and does not go on any further. Nextcloud stays blocked in maintanance mode. All other apps are up to date.

What did you expect, how polls should behave instead?

Normally there is no problem when updating.

What steps does it need to replay this bug?

  1. …/index.php/settings/apps/updates/polls
  2. click on update
  3. after about 5 to 10 seconds, Nextcloud is showing an error: "An error occurred during the request. Unable to continue. (translated from french: "Une erreur s'est produite pendant la demande. Impossible de poursuivre.")
  4. Nextcloud stays blocked

Installation method

Installed/updated from the appstore (Apps section of your site)

Installation type

Updated from a minor version within same major version (i.e. 4.0.0 to 4.1.1)

Affected polls version

7.1.2

Which browser did you use, when experiencing the bug?

Other browser

No response

Add your browser log here

No response

Additional client environment information

No response

NC version

Nextcloud 29

Other Nextcloud version

Nextcloud Hub 8 (29.0.3)

PHP engine version

PHP 8.2

Other PHP version

No response

Database engine

MariaDB

Database Engine version or other Database

Mysql 10.5.21

Which user-backends are you using?

Add your nextcloud server log here

No response

Additional environment informations

No response

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Additional Information

No response

Mer0me commented 1 week ago

You can run sudo -u www-data php occ maintenance:mode --off to regain access to Nextcloud.

But the bug must be resolved, it's not the normal behavior !

dartcafe commented 1 week ago

Agree: https://github.com/nextcloud/server/issues/38158