Open HeyWatchOutDude opened 2 years ago
I get the same thing with MOV files on nextcloud 23 and preview generator v3.4.1
Does the path of the affected file contain umlauts and/or special (non-ASCII) characters? Which version of PHP are you running?
Not sure on the OP, but for me I am on PHP 8.0.14 and there is nothing special in the file path to the .mov file, just some dashes and underscores.
Same here NC23 and 4.3.1 on ubuntu 20.04, PHP 7.4.3
Same here NC23.0.4 on ubuntu 20.04, PHP 7.4.3
Movie preview generation failed Output: {"0":"ffmpeg version 4.2.7-0ubuntu0.1 Copyright (c) 2000-2022 the FFmpeg developers","1":" built with gcc 9 (Ubuntu 9.4.0-1ubuntu1~20.04.1)","2":" configuration: --prefix=/usr --extra-version=0ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared","3":" WARNING: library configuration mismatch","4":" avcodec configuration: --prefix=/usr --extra-version=0ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared --enable-version3 --disable-doc --disable-programs --enable-libaribb24 --enable-liblensfun --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc","5":" libavutil 56. 31.100 / 56. 31.100","6":" libavcodec 58. 54.100 / 58. 54.100","7":" libavformat 58. 29.100 / 58. 29.100","8":" libavdevice 58. 8.100 / 58. 8.100","9":" libavfilter 7. 57.100 / 7. 57.100","10":" libavresample 4. 0. 0 / 4. 0. 0","11":" libswscale 5. 5.100 / 5. 5.100","12":" libswresample 3. 5.100 / 3. 5.100","13":" libpostproc 55. 5.100 / 55. 5.100","14":"Guessed Channel Layout for Input Stream #0.1 : mono","15":"Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/var/www/nextcloud/Lau/files/Wedding/22-06-11 09-37-51 3611.mov':","16":" Metadata:","17":" major_brand : qt","18":" minor_version : 0","...":"Over 20 items, aborting normalization"}
Yes, I got same issue on NC 25.0.4 (Official docker image) and Preview Generator 5.2.1, running on Synology NAS.
All MP4 files are not able to generate preview and following error is thrown in NC log. Since the file is able to be played in NC webpage correctly indicate all decoding requirements are met for this file.
The file size is vary but all of them are >10M (I am aware of a 5M soft-limitation in Movie.php, not relevant as same errror even I changed it to 50M.)
The MP4 files are created by different cameras including Pixel 6 Pro and some Canon camera, so it's not necessarily related to specific MP4 generation issue.
-----------------------------Log ----------------------------
[core] エラー: Movie preview generation failed Output: {"0":"ffmpeg version 4.1.9 Copyright (c) 2000-2022 the FFmpeg developers","1":" built with gcc 8.5.0 (GCC)","2":" configuration: --prefix=/usr/pkg --incdir='${prefix}/include/ffmpeg' --arch=i686 --pkg-config=/usr/bin/pkg-config --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-version3 --enable-nonfree --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=http --enable-protocol=https --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-decoder=amrnb --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=aac --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --extra-cflags=-I/usr/local/x86_64-pc-linux-gnu/x86_64-pc-linux-gnu/sys-root/usr/pkg/include --extra-ldflags=-L/usr/local/x86_64-pc-linux-gnu/x86_64-pc-linux-gnu/sys-root/usr/pkg/lib --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-shared --disable-static --enable-yasm --enable-libx264 --enable-vaapi --enable-encoder=h264_vaapi --enable-encoder=libx264","3":" WARNING: library configuration mismatch","4":" avutil configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","5":" avcodec configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","6":" avformat configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","7":" avdevice configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","8":" avfilter configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","9":" swscale configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","10":" swresample configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","11":" postproc configuration: --prefix=/usr --incdir='${prefix}/include/ffmpeg' --arch=i686 --target-os=linux --cross-prefix=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu- --enable-cross-compile --enable-optimizations --enable-pic --enable-gpl --enable-shared --disable-static --disable-stripping --enable-version3 --enable-encoders --enable-pthreads --disable-protocols --disable-protocol=rtp --enable-protocol=file --enable-protocol=pipe --disable-muxer=image2 --disable-muxer=image2pipe --disable-swscale-alpha --disable-ffplay --disable-ffprobe --disable-doc --disable-devices --disable-bzlib --disable-altivec --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --disable-vaapi --disable-cuvid --disable-nvenc --disable-decoder=aac --disable-decoder=aac_fixed --disable-encoder=aac --disable-decoder=amrnb --disable-decoder=ac3 --disable-decoder=ac3_fixed --disable-encoder=zmbv --disable-encoder=dca --disable-decoder=dca --disable-encoder=ac3 --disable-encoder=ac3_fixed --disable-encoder=eac3 --disable-decoder=eac3 --disable-encoder=truehd --disable-decoder=truehd --disable-encoder=hevc_vaapi --disable-decoder=hevc --disable-muxer=hevc --disable-demuxer=hevc --disable-parser=hevc --disable-bsf=hevc_mp4toannexb --x86asmexe=yasm --cc=/usr/local/x86_64-pc-linux-gnu/bin/x86_64-pc-linux-gnu-wrap-gcc --enable-yasm --enable-libx264 --enable-encoder=libx264","12":" libavutil 56. 22.100 / 56. 22.100","13":" libavcodec 58. 35.100 / 58. 35.100","14":" libavformat 58. 20.100 / 58. 20.100","15":" libavdevice 58. 5.100 / 58. 5.100","16":" libavfilter 7. 40.101 / 7. 40.101","17":" libswscale 5. 3.100 / 5. 3.100","18":" libswresample 3. 3.100 / 3. 3.100","...":"Over 20 items, aborting normalization"}
GET /apps/memories/api/image/preview/3235709?c=8ff98531fd670a72401f2324f5f2d656&x=511&y=511&a=1
Hi,
the following message gets generated for iPhone "live" pictures.
Is anyone facing a similar issue? I mean I can see the thumbnail of the file, soooo?
Nextcloud server version: 22.2.3 Nextcloud client version: 4.1.0.17 Preview generator version: 3.3.0 iOS/iPadOS: 15.1 all up-to-date
How can I get rid of that error message? Disabling the "live" photos?
My config.php "preview configuration":