Error when running for the first time

[moritz453]

Which version of recognize are you using?

latest

Enabled Modes

Face recognition

TensorFlow mode

WASM mode

Downstream App

Photos App

Which Nextcloud version do you have installed?

Latest

Which Operating system do you have installed?

Docker

Which database are you running Nextcloud on?

MariaDB

Which Docker container are you using to run Nextcloud? (if applicable)

No response

How much RAM does your server have?

64GB

What processor Architecture does your CPU have?

AMD - x86_64

Describe the Bug

When trying to start up the facial recognition. (Or any other) I get an error, that FFmpeg is not installed and that some file does not exist.

I am sure, that it is a silly mistake, so forgive me if the answer is obvious. I have spent 3 hours trying to figure this out, and I am unfortunately just not able to.

Please let me know if you need any more information.

Expected Behavior

The scan should start.

To Reproduce

I don't think this applies in this case, and I am sure I have some error in my setup-up that I can not figure out. All I did, was installed the app, download the model and even tried to install FFmpeg via the command line, but with no success.

Debug log

ntext

Exception: Failed to install ffmpeg: os.js:68 throw new ERR_SYSTEM_ERROR(ctx); ^ SystemError [ERR_SYSTEM_ERROR]: A system error occurred: uv_os_homedir returned ENOENT (no such file or directory) at Object. (/var/www/html/custom_apps/recognize/node_modules/env-paths/index.js:5:20) at Module._compile (internal/modules/cjs/loader.js:1085:14) at Object.Module._extensions..js (internal/modules/cjs/loader.js:1114:10) at Module.load (internal/modules/cjs/loader.js:950:32) at Function.Module._load (internal/modules/cjs/loader.js:790:12) at Module.require (internal/modules/cjs/loader.js:974:19) at require (internal/modules/cjs/helpers.js:93:18) at Object. (/var/www/html/custom_apps/recognize/node_modules/ffmpeg-static/install.js:7:18) at Module._compile (internal/modules/cjs/loader.js:1085:14) at Object.Module._extensions..js (internal/modules/cjs/loader.js:1114:10) { code: 'ERR_SYSTEM_ERROR', info: { errno: -2, code: 'ENOENT', message: 'no such file or directory', syscall: 'uv_os_homedir' }, errno: [Getter/Setter], syscall: [Getter/Setter] }

[marcelklehr]

Which Operating system do you have installed?

Docker

Docker is not an Operating system. Which docker container are you using?

[github-actions[bot]]

Hello :wave: This issue is waiting for a response by the original poster for 2 weeks. We cannot keep track of whether individual issues have resolved themselves or still require attention without user interaction. We're thus adding the stale label to this issue to schedule it for getting closed in 5 days time. If you believe this issue is still valid and should be fixed, you can add a comment or remove the label to avoid it getting closed.

Cheers :blue_heart:

[github-actions[bot]]

This issue was closed because it has been stale for 5 days with no activity.

[eibex]

Which Operating system do you have installed? Docker

Docker is not an Operating system. Which docker container are you using?

I can replicate this issue on Docker too. Currently running this container on latest tag (28.0.2). The ffmpeg errors are shown upon installation of Recognize.

I already have ffmpeg installed within the docker if that matters (for preview generation).

[marcelklehr]

@eibex Please open a new issue