nextcloud / registration

User registration app for Nextcloud
GNU Affero General Public License v3.0
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Register not working (worked previously) #626

Open ulllupollllo opened 4 months ago

ulllupollllo commented 4 months ago
### Steps to reproduce try registering a new user using the registration page ### Expected behaviour user should receive an email ### Actual behaviour big red error on the register page ### Server configuration **Operating system**: ubuntu 22.04 **Web server:** nginx **Database:** mariadb **PHP version:** 8.2 **Nextcloud version:** (see Nextcloud admin page) 28.0.2 **Updated from an older Nextcloud/ownCloud or fresh install:** updated **Where did you install Nextcloud from:** official website **Signing status:**
Signing status ``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. ``` No errors have been found.
**List of activated apps:**
![image](https://github.com/nextcloud/registration/assets/82157501/b9515e55-3068-4143-b62a-d1f7a8ffa2b8) ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ``` An unhandled exception has been thrown: OCP\HintException: [0]: Memcache OC\Memcache\APCu not available for local cache (Is the matching PHP module installed and enabled?)
**The content of config/config.php:**
Config report '***********************', 'passwordsalt' => '************************', 'secret' => '*************************************', 'trusted_domains' => array ( 0 => 'cloud.ilarity.net', ), 'datadirectory' => '/var/www/nextcloud/data', 'dbtype' => 'mysql', 'version' => '28.0.2.5', 'overwrite.cli.url' => 'https://cloud.ilarity.net', 'dbname' => 'nextcloud', 'dbhost' => 'data.ilarity.net', 'dbport' => '3306', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'oc_PolloCloud', 'dbpassword' => '**************', 'installed' => true, 'mail_smtpmode' => 'smtp', 'mail_smtphost' => 'mail.ilarity.net', 'mail_sendmailmode' => 'smtp', 'mail_smtpport' => '587', 'mail_from_address' => 'administration', 'mail_domain' => 'ilarity.net', 'mail_smtpauth' => 1, 'mail_smtpname' => 'administration@ilarity.net', 'mail_smtppassword' => '**********', 'memcache.local' => '\\OC\\Memcache\\APCu', 'memcache.locking' => '\\OC\\Memcache\\APCu', 'memcache.distributed' => '\\OC\\Memcache\\APCu', 'app_install_overwrite' => array ( 0 => 'files_markdown', ), 'maintenance' => false, 'updater.secret' => '+*', 'theme' => '', 'loglevel' => 2, ); ``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder An unhandled exception has been thrown: OCP\HintException: [0]: Memcache OC\Memcache\APCu not available for local cache (Is the matching PHP module installed and enabled?) or Insert your config.php content here (Without the database password, passwordsalt and secret) ```
**Are you using external storage, if yes which one:** local/smb/sftp/... no **Are you using encryption:** yes/no no (not sure) **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... no ``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your Nextcloud installation folder same as previous commands Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ``` ### Client configuration **Browser:** Brave **Operating system:** Windows 11 ### Logs #### Web server error log
Web server error log no errors in the log ``` Insert your webserver log here no errors in my webserver log ```
#### Nextcloud log (data/nextcloud.log)
Nextcloud log empty ``` Insert your Nextcloud log here ```
#### Browser log
Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```
tcitworld commented 4 months ago

Please provide nextcloud.log as the template requests.

The only information given is:

An unhandled exception has been thrown:
OCP\HintException: [0]: Memcache OC\Memcache\APCu not available for local cache (Is the matching PHP module installed and enabled?)

Which makes me think the issue is not with this application.

ulllupollllo commented 4 months ago

im pretty sure that error was already there when it was working, everithing else is working just fine

tcitworld commented 4 months ago

Again, please post the details of the error displayed and the contents of your nextcloud.log file when doing the action. Otherwise I can't be of much help.

ulllupollllo commented 4 months ago

as i previously said there are no errors, the log is empty my fault for not knowing how to properly use the template

tcitworld commented 4 months ago

You mentionned

big red error on the register page

What's the error text in question?

About the logfile not containing anything, you may try to lower the loglevel (to DEBUG) to see if anything else comes up: https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/logging_configuration.html