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nextcloud / richdocuments

📑 Collabora Online for Nextcloud
https://nextcloud.com/collaboraonline
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Lesen des Dokuments von Speicher fehlgeschlagen, Bitte kontaktieren Sie den Administrator Ihres Speicherservers #1398

Closed apg1980 closed 3 months ago

apg1980 commented 3 years ago

Collabora Online App 4.0.1 Collabora Server as Docker (Latest Image docker pull collabora/code) PHP 7.4 Apache2 Ubuntu 20.04 Nextcloud 21

This issue appears after Upgrade to Nextcloud 21. Before everything was working well.

grafik

Similar Issue is postet in. https://github.com/CollaboraOnline/richdocumentscode/issues/104

marco-aa commented 3 years ago

Same here:

Collabora Online App 4.0.1 Collabora Server standalone CODE PHP 7.4 Apache2 Ubuntu 18.04 LTS Nextcloud 21

Some addition information:

If i use a odt template i can not save the file. If i use a plain new one i can save the file. If i use a previous edited tempalte file i can change it and save it.

In an old issues i found that create a local file and upload it, you can edit and save it.

If i try to open a spreadsheet - it opens a text document.

The Errormessage message in nextcloud is the same as @apg1980 has posted

on loowsd deamon in the systemlog of the loowsd server i found more or less the with every save operation this error Mar 7 12:24:21 clxxxxx loolwsd[14487]: wsd-14487-14693 2021-03-07 11:24:21.322426 [ docbroker_001 ] ERR Cannot save docKey [/index.php/apps/richdocuments/wopi/files/70622_oc5xxxxxx], the .uno:Save has failed in LOK.| wsd/DocumentBroker.cpp:850 ------ Added ------ I tried the latest docker

Using default tag: latest latest: Pulling from collabora/code ...Digest: sha256:ab2baddcdb2b0201db60936a31432c0e4a5cee17629d6e8627e4d739e00e2fe1 Status: Downloaded newer image for collabora/code:latest docker.io/collabora/code:latest

More or less same result Spreadsheets are working now New textdocuments can be edited and saved New odt template based files can be edited but not saved - same error a above

--- Added information ---

I tested it with the docker collabora and a personal template folder - same here

BUT - it worked as i saved the file with a new name

mohe2015 commented 3 years ago

Do you use the Circles app? AFAIR I had issues with it.

freechelmi commented 3 years ago

Can you translate the title in english please ? thanks.

marco-aa commented 3 years ago

Do you use the Circles app? AFAIR I had issues with it.

I gave it a short try - i deactivated the circle app - but the problems remain.

marco-aa commented 3 years ago

Can you translate the title in english please ? thanks.

I'm not the issue owner - but i tried to translate it

"Failed to read the document from storage, Please contact the administrator of your storage server"

marco-aa commented 3 years ago

Today i found this issue #1424 It guess it could be related ... https://github.com/nextcloud/richdocuments/issues/1424

joshtrichards commented 1 year ago

Per https://github.com/CollaboraOnline/richdocumentscode/issues/104#issuecomment-1488452159 this may have been addressed.

@apg1980 Thoughts?

joshtrichards commented 3 months ago

Closing due to no further response after >6 months.