Open nooblag opened 2 years ago
The instructions you followed seem correct.
Can you double check if you also removed the document.ott
from the appdata_
folder?
Hi there, thanks for getting back. Yes, I can confirm I removed document.ott
from the appdata_
folder but issue persists:
$ ll /mnt/ncdata/appdata_*/richdocuments/empty_templates
total 28
drwxrwxr-x+ 2 www-data www-data 4096 Sep 29 15:55 ./
drwxrwxr-x+ 4 www-data www-data 4096 Jul 26 09:44 ../
-rw-rwxr--+ 1 www-data www-data 670 Jul 26 09:44 drawing.otg*
-rw-rwxr--+ 1 www-data www-data 680 Jul 26 09:44 presentation.otp*
-rw-rwxr--+ 1 www-data www-data 683 Jul 26 09:44 spreadsheet.ots*
Related? I uploaded an .ott file to the global templates, clicked New Document and it offered the template, selected template, it appears to work. However on saving my work was lost. Opening the created file on my desktop LibreOffice writer, it's weird: the document is correctly .odt but it opens like a (blank) template, with "Untitled document". This may be a separate issue?
Describe the bug Can't overwrite
Blank
template inSettings > Office
>Global Templates
, norappdata_[instanceid]/richdocuments/empty_templates/
I tried adding a
Blank.ott
inSettings > Office
>Global Templates
which appears as a template but does not overwrite the default. "Blank" still appears, as well as our desired "Blank":After searching, I found the Collabora documentation which states to replace
document.ott
with our desired template inappdata_[instanceid]/richdocuments/empty_templates/
but that didn’t work either unfortunately. TheBlank
template does not overwrite the default.We are using Collabora Online - Built-in CODE Server version 22.5.401 and Nextcloud Office 6.1.1 on Nextcloud 24.0.3.
We are also using this setting ticked in
Settings
>Office
>Advanced Settings
to use Open XML and hence DOTX template, but I also tried OTT file and that didn't work either.Expected behavior To be able to replace
Blank
template inSettings > Office
>Global Templates
Server details
Operating system: Ubuntu 20.04.4 LTS
Web server: nginx/1.18.0
Database: psql (PostgreSQL) 12.11
PHP version: PHP 8.0.14 (cli) (built: Dec 20 2021 21:22:38)
Nextcloud version: 24.0.3
Version of the richdocuments app Nextcloud Office 6.2.0
Version of Collabora Online Collabora Online - Built-in CODE Server 22.5.502
Logs
#### Nextcloud log (data/nextcloud.log) ``` {"reqId":"vqtPs3nOafJSNdaJEhZk","level":3,"time":"2022-08-11T08:15:02+10:00","remoteAddr":"","user":"--","app":"integration_whiteboard","method":"","url":"--","message":"[ERROR] Spacedeck is unreachable, it might not be running. cURL error 7: Failed to connect to localhost port 9666: Connection refused (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://localhost:9666/api/spaces","userAgent":"--","version":"24.0.3.2","data":{"app":"integration_whiteboard"},"id":"62f43b11ef294"} ```