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App doesn't work on a fresh Installation #3026

Open KaeTuuN opened 1 year ago

KaeTuuN commented 1 year ago

Describe the bug I can't edit any document. New Documents are created, editing is not possible.

Installed NC 27 from scratch, installed apps with: sudo -u www-data /-path-to-php- /-path-to-nc-/occ app:install richdocuments sudo -u www-data /-path-to-php- /-path-to-nc-/occ app:install richdocumentscode

To Reproduce Steps to reproduce the behavior:

  1. Login
  2. Try to open any document
  3. Wait for timeout
  4. See error (screenshot)
  5. Completly loose connection to the webinterface until timeout (45 Seconds)

Expected behavior I can open and edit documents.

Screenshots Bildschirmfoto vom 2023-06-19 18-30-03

Client details:

Server details

Operating system: Ubuntu Server 22.04 LTS Web server: Nginx Database: MariaDB 10.11 PHP version: 8.1.4 Nextcloud version: 27.0.0.8 Version of the richdocuments app: 8.1.0 Version of Collabora Online: 23.5.5

Logs #### Nextcloud log (data/nextcloud.log) ``` {"reqId":"RaaQ2gyDsK6IdAUf9lv6","level":3,"time":"2023-06-19T18:09:30+02:00","remoteAddr":"-IP-filtered-","user":"Testadmin","app":"PHP","method":"GET","url":"/apps/richdocuments/index?fileId=228&requesttoken=x%2Bj2C%2B2GA1GS4lUTJSGU7ma7Dl2GC%2FkM9tCVOFyYSN4%3D%3AtamMeLfKewmjoxlKblTNv1PLOxLLaohAxqjyUy3iEaw%3D&path=%2Ftest.odt","message":"Trying to access array offset on value of type null at /-path-to-nc-/apps/richdocuments/lib/WOPI/DiscoveryManager.php#130","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/113.0","version":"27.0.0.8","data":{"app":"PHP"}} {"reqId":"RaaQ2gyDsK6IdAUf9lv6","level":3,"time":"2023-06-19T18:09:30+02:00","remoteAddr":"-IP-filtered-","user":"Testadmin","app":"PHP","method":"GET","url":"/apps/richdocuments/index?fileId=228&requesttoken=x%2Bj2C%2B2GA1GS4lUTJSGU7ma7Dl2GC%2FkM9tCVOFyYSN4%3D%-path-to-nc-/www/nc_test/apps/richdocuments/lib/WOPI/DiscoveryManager.php#131","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/113.0","version":"27.0.0.8","data":{"app":"PHP"}} {"reqId":"RaaQ2gyDsK6IdAUf9lv6","level":3,"time":"2023-06-19T18:09:30+02:00","remoteAddr":"-IP-filtered-","user":"Testadmin","app":"PHP","method":"GET","url":"/apps/richdocuments/index?fileId=228&requesttoken=x%2Bj2C%2B2GA1GS4lUTJSGU7ma7Dl2GC%2FkM9tCVOFyYSN4%3D%3AtamMeLfKewmjoxlKblTNv1PLOxLLaohAxqjyUy3iEaw%3D&path=%2Ftest.odt","message":"Trying to access array offset on value of type null at /-path-to-nc-/apps/richdocuments/lib/WOPI/DiscoveryManager.php#132","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/113.0","version":"27.0.0.8","data":{"app":"PHP"}} {"reqId":"RaaQ2gyDsK6IdAUf9lv6","level":3,"time":"2023-06-19T18:10:15+02:00","remoteAddr":"-IP-filtered-","user":"Testadmin","app":"richdocuments","method":"GET","url":"/apps/richdocuments/index?fileId=228&requesttoken=x%2Bj2C%2B2GA1GS4lUTJSGU7ma7Dl2GC%2FkM9tCVOFyYSN4%3D%3AtamMeLfKewmjoxlKblTNv1PLOxLLaohAxqjyUy3iEaw%3D&path=%2Ftest.odt","message":"cURL error 28: Operation timed out after 45000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://-domain-removed-/apps/richdocumentscode/proxy.php?req=/hosting/discovery","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/113.0","version":"27.0.0.8","exception":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 28: Operation timed out after 45000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://-domain-removed-/apps/richdocumentscode/proxy.php?req=/hosting/discovery","Code":0,"Trace":[{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":137,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->"},{"file":"/-path-to-nc-/lib/private/Http/Client/DnsPinMiddleware.php","line":114,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"OC\\Http\\Client\\{closure}","class":"OC\\Http\\Client\\DnsPinMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->"},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":63,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->"},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Client.php","line":331,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->"},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Client.php","line":168,"function":"transfer","class":"GuzzleHttp\\Client","type":"->"},{"file":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/lib/private/Http/Client/Client.php","line":226,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/-path-to-nc-/apps/richdocuments/lib/WOPI/DiscoveryManager.php","line":89,"function":"get","class":"OC\\Http\\Client\\Client","type":"->"},{"file":"/-path-to-nc-/apps/richdocuments/lib/WOPI/DiscoveryManager.php","line":61,"function":"fetchFromRemote","class":"OCA\\Richdocuments\\WOPI\\DiscoveryManager","type":"->"},{"file":"/-path-to-nc-/apps/richdocuments/lib/WOPI/Parser.php","line":41,"function":"get","class":"OCA\\Richdocuments\\WOPI\\DiscoveryManager","type":"->"},{"file":"/-path-to-nc-/apps/richdocuments/lib/TokenManager.php","line":207,"function":"getUrlSrc","class":"OCA\\Richdocuments\\WOPI\\Parser","type":"->"},{"file":"/-path-to-nc-/apps/richdocuments/lib/Controller/DocumentController.php","line":181,"function":"getToken","class":"OCA\\Richdocuments\\TokenManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/-path-to-nc-/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"index","class":"OCA\\Richdocuments\\Controller\\DocumentController","type":"->"},{"file":"/-path-to-nc-/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/-path-to-nc-/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/-path-to-nc-/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/-path-to-nc-/lib/base.php","line":1064,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/-path-to-nc-/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/-path-to-nc-/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"CustomMessage":"--"}} ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```
juliusknorr commented 1 year ago

cURL error 28: Operation timed out after 45000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://-domain-removed-/apps/richdocumentscode/proxy.php?req=/hosting/discovery

Can you please check if this URL is reachable from your Nextcloud server e.g. using curl?

In addition you could check https://-domain-removed-/apps/richdocumentscode/proxy.php?status

KaeTuuN commented 1 year ago
Link From Server From Client Answer
https://-domain-removed-/apps/richdocumentscode/proxy.php?req=/hosting/discovery not reachable not reachable Timeout
https://-domain-removed-/apps/richdocumentscode/proxy.php?status reachable reachable {"status":"starting"}

This answer makes me thinking, that the backend part doesn't finish starting. Does it write a logfile anywhere?

juliusknorr commented 1 year ago

You could check the PHP/Webserver error log, maybe you can even comment out the line in https://github.com/CollaboraOnline/richdocumentscode/blob/f38391684ef732fee7141697fbaad32b1c4f321e/proxy.php#L24 to get more verbose information about the launch of the richdocumentscode app.

juliusknorr commented 1 year ago

Other than that maybe @timar can give a hint if there is a way to get the coolwsd log on richdocumentscode

KaeTuuN commented 1 year ago

php log doesn't give any useful information. nginx error log however has lots entries like this one:

2023/06/20 12:43:49 [error] 3673#3673: *10605 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 4142, Message: The param should be 'status' or 'req=...', but is: ''" while reading upstream, client: -IP-removed-, server: -Server-removed-, request: "GET /apps/richdocumentscode/proxy.php HTTP/1.1", upstream: "fastcgi://unix:/run/php/php-fpm.sock:", host: "-Domain-removed-"
Hoerli1337 commented 1 year ago

Got the same error.

With NextCloud 27 the Office app does not work at all anymore. Have now 3 instances where now Office does not work anymore. Have already checked the php config and nginx config but found no errors. Until version 26 everything worked with php8.0.

KaeTuuN commented 1 year ago

@Hoerli1337 Do you have the time and ressources to test it on NC 26 & PHP 8.1 or NC 27 & PHP 8.0. If thinks are working there it might be easier to find the Problem. I won't be to test that until end of week.

Hoerli1337 commented 1 year ago

@KaeTuuN Unfortunately not so fast, because I have to install a new instance for this.

Artens commented 1 year ago

Any updates so far? I've been looking at blank screens for several months.

joshtrichards commented 1 year ago

This answer makes me thinking, that the backend part doesn't finish starting. Does it write a logfile anywhere?

Correct. CODE isn't starting in your environment fully for some reason. Check the logs in /tmp/coolwsd.*/coolwsd.log.

Arbel-arad commented 1 year ago

i am getting this error after updating to version 27.0.1. this is with nextcloud AIO 6.3.0 and the collabora container is enabled. i also tried using the demo servers but they give the same error. image

the collabora container keeps repeating these errors:

wsd-00001-00022 2023-07-14 13:23:53.527758 +0300 [ remotefontconfig_poll ] ERR  Remote config server has response status code: Bad Gateway| wsd/COOLWSD.cpp:1174
wsd-00001-00022 2023-07-14 13:24:53.591684 +0300 [ remotefontconfig_poll ] ERR  Remote config server has response status code: Bad Gateway| wsd/COOLWSD.cpp:1174
wsd-00001-00022 2023-07-14 13:25:53.656222 +0300 [ remotefontconfig_poll ] ERR  Remote config server has response status code: Bad Gateway| wsd/COOLWSD.cpp:1174
wsd-00001-00022 2023-07-14 13:26:53.709208 +0300 [ remotefontconfig_poll ] ERR  Remote config server has response status code: Bad Gateway| wsd/COOLWSD.cpp:1174
wsd-00001-00022 2023-07-14 13:27:53.771380 +0300 [ remotefontconfig_poll ] ERR  Remote config server has response status code: Bad Gateway| wsd/COOLWSD.cpp:1174
wsd-00001-00024 2023-07-14 13:29:17.103135 +0300 [ websrv_poll ] ERR  unknown UI default's component UITheme| wsd/FileServerUtil.cpp:99
frk-00019-00019 2023-07-14 13:29:17.472786 +0300 [ forkit ] WRN  The systemplate directory [/opt/cool/systemplate] is read-only, and at least [/opt/cool/systemplate//etc/hosts] is out-of-date. Will have to copy sysTemplate to jails. To restore optimal performance, make sure the files in [/opt/cool/systemplate/etc] are up-to-date.| common/JailUtil.cpp:519
sh: 1: /usr/bin/coolmount: Operation not permitted
sh: 1: /usr/bin/coolmount: Operation not permitted
sh: 1: /usr/bin/coolmount: Operation not permitted
KaeTuuN commented 1 year ago

@joshtrichards cat: '/tmp/coolwsd.*/coolwsd.log': No such file or directory Under /tmp I just have coolwsd.pid

n-greene commented 1 year ago

I am having a similar problem since V27 and updating Nextcloud Office and CODE Server to latest versions

[richdocuments] Error: GuzzleHttp\Exception\ClientException: Client error: GET http:/xxx.sss.sss/apps/richdocumentscode/proxy.php?req=/hosting/capabilities resulted in a 404 Not Found response:

404 Not Found

404 Not Found

File not found.
> 0. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 69 GuzzleHttp\Exception\RequestException::create("*** sensitive parameters replaced ***") 1. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 204 GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***") 2. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 153 GuzzleHttp\Promise\Promise::callHandler() 3. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/TaskQueue.php line 48 GuzzleHttp\Promise\Promise::GuzzleHttp\Promise\{closure}("*** sensitive parameters replaced ***") 4. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 248 GuzzleHttp\Promise\TaskQueue->run() 5. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 224 GuzzleHttp\Promise\Promise->invokeWaitFn() 6. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 269 GuzzleHttp\Promise\Promise->waitIfPending() 7. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 226 GuzzleHttp\Promise\Promise->invokeWaitList() 8. /var/www/html/nextcloud/3rdparty/guzzlehttp/promises/src/Promise.php line 62 GuzzleHttp\Promise\Promise->waitIfPending() 9. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php line 187 GuzzleHttp\Promise\Promise->wait() 10. /var/www/html/nextcloud/lib/private/Http/Client/Client.php line 226 GuzzleHttp\Client->request() 11. /var/www/html/nextcloud/apps/richdocuments/lib/Service/CapabilitiesService.php line 135 OC\Http\Client\Client->get() 12. /var/www/html/nextcloud/apps/richdocuments/lib/Service/CapabilitiesService.php line 73 OCA\Richdocuments\Service\CapabilitiesService->refetch() 13. /var/www/html/nextcloud/apps/richdocuments/lib/AppInfo/Application.php line 85 OCA\Richdocuments\Service\CapabilitiesService->getCapabilities() 14. /var/www/html/nextcloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php line 66 OCA\Richdocuments\AppInfo\Application->OCA\Richdocuments\AppInfo\{closure}("*** sensitive parameters replaced ***") 15. /var/www/html/nextcloud/lib/private/AppFramework/Bootstrap/BootContext.php line 50 OC\AppFramework\Bootstrap\FunctionInjector->injectFn() 16. /var/www/html/nextcloud/apps/richdocuments/lib/AppInfo/Application.php line 140 OC\AppFramework\Bootstrap\BootContext->injectFn() 17. /var/www/html/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php line 200 OCA\Richdocuments\AppInfo\Application->boot() 18. /var/www/html/nextcloud/lib/private/App/AppManager.php line 437 OC\AppFramework\Bootstrap\Coordinator->bootApp() 19. /var/www/html/nextcloud/lib/private/App/AppManager.php line 216 OC\App\AppManager->loadApp() 20. /var/www/html/nextcloud/lib/private/legacy/OC_App.php line 126 OC\App\AppManager->loadApps() 21. /var/www/html/nextcloud/lib/base.php line 1051 OC_App::loadApps() 22. /var/www/html/nextcloud/index.php line 36 OC::handleRequest() GET /index.php/settings/admin/overview from 192.168.10.1 xxxxx at 2023-07-20T16:21:39+00:00
EmJotGeh commented 1 year ago

Same here, new install NC 27.02 - it's not possible to open/create/modify a document.

JohnFarl commented 1 year ago

I have problems with latest version too. In my case the editing and creation works but are logged nonstop errors related to 

[GuzzleHttp\Exception error](https://help.nextcloud.com/t/nextcloud-collabora-guzzlehttp-exception-error/151995)
[proxy.php?req=/hosting/capabilities`](http://localhost/nextcloud/apps/richdocumentscode/proxy.php?req=/hosting/capabilities%60)
solarisfire commented 1 year ago

Brand new install having issues here too...

Can create documents. But it just hangs when going to edit them...

WOPI is set to 0.0.0.0/0

https://***/apps/richdocumentscode/proxy.php?status returns:

status "starting"

Logs are unhelpful...

Error   richdocuments   GuzzleHttp\Exception\ConnectException: cURL error 28: Operation timed out after 45000 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for   2023-10-28T12:47:16+00:00  
                          https://***/apps/richdocumentscode/proxy.php?req=/hosting/discovery at .../guzzlehttp/guzzle/src/Handler/CurlFactory.php line 210                                                            

                           0. 3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php line 158                                                                                                                                                
                              GuzzleHttp\Handler\CurlFactory::createRejection("*** sensitive parameters replaced ***")                                                                                                                       
                           1. 3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php line 110                                                                                                                                                
                              GuzzleHttp\Handler\CurlFactory::finishError(                                                                                                                                                                   

                              )                                                                                                                                                                                                              
                           2. 3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php line 47                                                                                                                                                 
                              GuzzleHttp\Handler\CurlFactory::finish(                                                                                                                                                                        

                              )                                                                                                                                                                                                              
                           3. 3rdparty/guzzlehttp/guzzle/src/Middleware.php line 137                                                                                                                                                         
                              GuzzleHttp\Handler\CurlHandler->__invoke(                                                                                                                                                                      

                              )                                                                                                                                                                                                              
                           4. lib/private/Http/Client/DnsPinMiddleware.php line 114                                                                                                                                                          
                              GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")                                                                                                                           
                           5. 3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php line 35                                                                                                                                               
                              OC\Http\Client\DnsPinMiddleware->OC\Http\Client\{closure}("*** sensitive parameters replaced ***")                                                                                                             
                           6. 3rdparty/guzzlehttp/guzzle/src/Middleware.php line 31                                                                                                                                                          
                              GuzzleHttp\PrepareBodyMiddleware->__invoke(                                                                                                                                                                    

                              )                                                                                                                                                                                                              
                           7. 3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php line 71                                                                                                                                                  
                              GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")                                                                                                                           
                           8. 3rdparty/guzzlehttp/guzzle/src/Middleware.php line 63                                                                                                                                                          
                              GuzzleHttp\RedirectMiddleware->__invoke(                                                                                                                                                                       

                              )                                                                                                                                                                                                              
                           9. 3rdparty/guzzlehttp/guzzle/src/HandlerStack.php line 75                                                                                                                                                        
                              GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")                                                                                                                           
                          10. 3rdparty/guzzlehttp/guzzle/src/Client.php line 331                                                                                                                                                             
                              GuzzleHttp\HandlerStack->__invoke(                                                                                                                                                                             

                              )                                                                                                                                                                                                              
                          11. 3rdparty/guzzlehttp/guzzle/src/Client.php line 168                                                                                                                                                             
                              GuzzleHttp\Client->transfer(                                                                                                                                                                                   

                              )                                                                                                                                                                                                              
                          12. 3rdparty/guzzlehttp/guzzle/src/Client.php line 187                                                                                                                                                             
                              GuzzleHttp\Client->requestAsync("*** sensitive parameters replaced ***")                                                                                                                                       
                          13. lib/private/Http/Client/Client.php line 230                                                                                                                                                                    
                              GuzzleHttp\Client->request(                                                                                                                                                                                    

                              )                                                                                                                                                                                                              
                          14. apps/richdocuments/lib/WOPI/DiscoveryManager.php line 89                                                                                                                                                       
                              OC\Http\Client\Client->get(                                                                                                                                                                                    

                              )                                                                                                                                                                                                              
                          15. apps/richdocuments/lib/WOPI/DiscoveryManager.php line 61                                                                                                                                                       
                              OCA\Richdocuments\WOPI\DiscoveryManager->fetchFromRemote(                                                                                                                                                      

                              )                                                                                                                                                                                                              
                          16. apps/richdocuments/lib/WOPI/Parser.php line 41                                                                                                                                                                 
                              OCA\Richdocuments\WOPI\DiscoveryManager->get(                                                                                                                                                                  

                              )                                                                                                                                                                                                              
                          17. apps/richdocuments/lib/TokenManager.php line 316                                                                                                                                                               
                              OCA\Richdocuments\WOPI\Parser->getUrlSrc(                                                                                                                                                                      

                              )                                                                                                                                                                                                              
                          18. apps/richdocuments/lib/Controller/DocumentController.php line 387                                                                                                                                              
                              OCA\Richdocuments\TokenManager->getUrlSrc(                                                                                                                                                                     

                              )                                                                                                                                                                                                              
                          19. lib/private/AppFramework/Http/Dispatcher.php line 230                                                                                                                                                          
                              OCA\Richdocuments\Controller\DocumentController->token(                                                                                                                                                        

                              )                                                                                                                                                                                                              
                          20. lib/private/AppFramework/Http/Dispatcher.php line 137                                                                                                                                                          
                              OC\AppFramework\Http\Dispatcher->executeController(                                                                                                                                                            

                              )                                                                                                                                                                                                              
                          21. lib/private/AppFramework/App.php line 183                                                                                                                                                                      
                              OC\AppFramework\Http\Dispatcher->dispatch(                                                                                                                                                                     

                              )                                                                                                                                                                                                              
                          22. lib/private/Route/Router.php line 315                                                                                                                                                                          
                              OC\AppFramework\App::main(                                                                                                                                                                                     

                              )                                                                                                                                                                                                              
                          23. lib/base.php line 1068                                                                                                                                                                                         
                              OC\Route\Router->match(                                                                                                                                                                                        

                              )                                                                                                                                                                                                              
                          24. index.php line 36                                                                                                                                                                                              
                              OC::handleRequest(                                                                                                                                                                                             

                              )
navennn commented 11 months ago

Hi I have a similar issue, except it's trying to load wrong endpoint

GuzzleHttp\Exception\ClientException: Client error: `GET https://nxt.example.org/nextcloud/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `404 Not Found` response: <!DOCTYPE html> <html class="ng-csp" data-placeholder-focus="false" lang="en" data-locale="en" translate="no" > <head (truncated...)

if I curl this, it results

    (...)   <h2>Page not found</h2>
        <p class="infogroup">The page could not be found on the server or you may not be allowed to view it.</p>
(...)

The correct one is https://nxt.example.org/apps/richdocumentscode/proxy.php?req=/hosting/capabilities

 curl -k https://nxt.example.org/apps/richdocumentscode/proxy.php?req=/hosting/capabilities
{"convert-to":{"available":true,"endpoint":"/cool/convert-to"},"hasMobileSupport":true,"hasProxyPrefix":true,"hasTemplateSaveAs":false,"hasTemplateSource":true,"hasZoteroSupport":true,"productName":"Collabora Online Development Edition","productVersion":"23.05.5.3","productVersionHash":"5093121","serverId":"e1eb026b"}

How can I change this endpoint?

Screenshot_20231120_185303

juliusknorr commented 11 months ago

You should be able to switch to the use your own server setting and adjust the URL.

navennn commented 11 months ago

But to do that, I need to choose the first option ( from the screenshot), which I don't have?

edit: for me the issue turned out to be wrong nextcloud config. I discovered this by mistake when nextcloud mailed me and URL was wrong there also. config/config.php 'overwrite.cli.url' => 'https://nxt.example.com/nexctloud/', should be (in my case) 'overwrite.cli.url' => 'https://nxt.example.com/',

FlowSem commented 11 months ago

I have the same problem. After installing the "richdocuments" app, either via web or cli renders the nextcloud instance unusable. Removing the app via cli again instantly fixes the problem....

halmich commented 11 months ago

I've got the same problem over here. In addition, I've got the following error in apache2 error.log richdocumentscode (proxy.php) error exit, PID: 99418, Message: The param should be 'status' or 'req=...', but is: 'ui_theme=light' richdocumentscode (proxy.php) error exit, PID: 99394, Message: No content in reply from coolwsd. Is SSL enabled in error ?