Closed nonofr91 closed 5 months ago
Given your description and what lead up to this situation, this sounds like a configuration or general troubleshooting matter. This channel is only for bug reporting. For assistance I suggest you post your situation on the Community Help Forum (https://help.nextcloud.com).
Describe the bug I can't open documents in collabora. I didn't have a problem until now, but without identifying the changes it no longer works. I carried out the updates via portainer and docker compose and I realized that the coolwsd.xml file had changed. I reset the important settings then restarted the container. I can connect to the collabora server but I cannot open the files. and I have no errors in the collabora logs or in nextcloud. In the collaboration logs we see the start of the file opening and then a shutdown of the connection. I can't find why, thanks for any help you can give me.
To Reproduce Steps to reproduce the behavior:
Nextcloud Office failed to load - please try again later
Expected behavior A clear and concise description of what you expected to happen.
Screenshots If applicable, add screenshots to help explain your problem.
Client details:
Server details
Operating system: Debian 11 + Docker
Web server:
Database:
PHP version:
Nextcloud version: 28.0.4
Version of the richdocuments app v8.4.0-beta.3
Version of Collabora Online : Collabora Online Development Edition 23.05.10.1 baa6eef
Configuration of the richdocuments app
Logs
#### Nextcloud log (data/nextcloud.log) ``` Insert your Nextcloud log here ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```log collabora.txt