Users quota does’t work correctly

[optimistic5]

Nextcloud version (13.0.4) : Operating system and version (Ubuntu 18.04) : Apache version (Apache 2.4.29) : PHP version (7.1.18) :

[details="The output of /var/www/html/nextcloud/config/config.php :"]

<?php
$CONFIG = array (
  'instanceid' => 'xx',
  'passwordsalt' => 'xx',
  'secret' => 'xx',
  'trusted_domains' => 
  array (
    0 => '192.168.0.138',
  ),
  'datadirectory' => '/var/www/html/nextcloud/data',
  'overwrite.cli.url' => 'http://192.168.0.138/nextcloud',
  'dbtype' => 'mysql',
  'version' => '13.0.4.0',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'xx',
  'dbpassword' => 'xx',
  'installed' => true,
);

[/details]

[details="The output of /etc/apache2/sites-available/nextcloud.conf :"]

<VirtualHost *:80>
     ServerAdmin admin@example.com
     DocumentRoot /var/www/html/nextcloud/
     ServerName 192.168.0.138
     ServerAlias 192.168.0.138

     Alias /nextcloud "/var/www/html/nextcloud/"

     <Directory /var/www/html/nextcloud/>
        Options +FollowSymlinks
        AllowOverride All
        Require all granted
          <IfModule mod_dav.c>
            Dav off
          </IfModule>
        SetEnv HOME /var/www/html/nextcloud
        SetEnv HTTP_HOME /var/www/html/nextcloud
     </Directory>

     ErrorLog ${APACHE_LOG_DIR}/error.log
     CustomLog ${APACHE_LOG_DIR}/access.log combined

</VirtualHost>

[/details]

The output of your Nextcloud log in Admin > Logging: https://paste.debian.net/1045395/

The issue: Quota does not work correctly.

1. Create user in Nextcloud and give him 10mb quota
2. Add this user to Nexcloud client app and add some big folder (more than 10mb). I added 3.8GB folder.
3. The in NC client synchronization will be successful
4. Go to NC interface, you will see files which is less than 10mb
5. Go to your server when NC is installed and open users folder. You will see all this 3.8GB. You can use ncdu command

So all this 10mb quota is nothing :frowning:

I have another instance with Nextcloud and issue is the same.

Please, fix it.

[optimistic5]

UPD. All folders added to nextcloud as external storage SMB

[nextcloud-bot]

GitMate.io thinks possibly related issues are https://github.com/nextcloud/server/issues/2017 (quota), https://github.com/nextcloud/server/issues/11415 (User quota show wrong value), https://github.com/nextcloud/server/issues/8709 (Passwort reset link on main page does not work correctly wiht external readonly user base ), https://github.com/nextcloud/server/issues/8050 (Quota issues ), and https://github.com/nextcloud/server/issues/1027 (Allow admin to view used quota for all users).

[johkoenig]

quota doesn't apply to external storage

[violoncelloCH]

exactly, as @johkoenig stated...