kesselb
commented
5 years ago Sounds like: https://github.com/nextcloud/richdocuments/issues/264
Keep in mind that your server (i guess the freebsd instance) has to trust lets encrypt because their is some internal connection between nextcloud and collabora. You can use the patch below to disable ssl certificate verification.
Index: lib/Service/CapabilitiesService.php
IDEA additional info:
Subsystem: com.intellij.openapi.diff.impl.patch.CharsetEP
<+>UTF-8
===================================================================
--- lib/Service/CapabilitiesService.php (revision 7c761381dc5e0bd0bde370b10ce67ed7f57b385b)
+++ lib/Service/CapabilitiesService.php (date 1550777570000)
@@ -71,6 +71,7 @@
$response = $client->get(
$capabilitiesEndpoint,
[
+ 'verify' => false,
'timeout' => 5,
]
);
Index: lib/Preview/Office.php
IDEA additional info:
Subsystem: com.intellij.openapi.diff.impl.patch.CharsetEP
<+>UTF-8
===================================================================
--- lib/Preview/Office.php (revision 7c761381dc5e0bd0bde370b10ce67ed7f57b385b)
+++ lib/Preview/Office.php (date 1550777553000)
@@ -56,6 +56,7 @@
// Since we upgraded guzzle in NC14 we have to do some dark magic here
if (version_compare($this->config->getSystemValue('version'), '14.0.0.0', '<')) {
$response = $client->post($this->getWopiURL() . '/lool/convert-to/png', [
+ 'verify' => false,
'timeout' => 10.0,
'body' => [
new PostFile($path, $stream),
@@ -63,6 +64,7 @@
]);
} else {
$response = $client->post($this->getWopiURL() . '/lool/convert-to/png', [
+ 'verify' => false,
'timeout' => 10.0,
'multipart' => [
[
Index: lib/WOPI/DiscoveryManager.php
IDEA additional info:
Subsystem: com.intellij.openapi.diff.impl.patch.CharsetEP
<+>UTF-8
===================================================================
--- lib/WOPI/DiscoveryManager.php (revision 7c761381dc5e0bd0bde370b10ce67ed7f57b385b)
+++ lib/WOPI/DiscoveryManager.php (date 1550777059000)
@@ -81,7 +81,7 @@
$client = $this->clientService->newClient();
try {
- $response = $client->get($wopiDiscovery);
+ $response = $client->get($wopiDiscovery, ['verify' => false]);
} catch (\Exception $e) {
throw $e;
}
kevdogg
mrustl
stale[bot]
juliusknorr
Steps to reproduce
Expected behaviour
Tell us what should happen Collabora should open document for editing
Actual behaviour
Tell us what happens instead Error discussed as above
I've referenced previously filed report which is similar in nature: https://github.com/nextcloud/server/issues/11278. All of my certificates are through LetsEncrypt and all are up to date. I can however access the WebAdmin at https://office.DOMAIN.com/loleaflet/dist/admin/admin.html. I don't get any error when displaying admin console. Following version of collabora is being used:
LOOLWSD 4.0.0 (git hash: b956fd1)
LOKit Collabora Office 6.0-23 (git hash: 6410049)
Server configuration
When attempting to debug problem with editing documents, I don't think collabora server is being reached as nothing shows within the logs to suggest loolwsd daemon has been accessed. Problem seems to originate on nextcloud server as GuzzleHTTP cannot declare class because name already in use "PHP Fatal error: Cannot declare class GuzzleHttp\Handler\CurlFactory, because the name is already in use in /usr/local/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 15\n'"
Operating system:
Web server:
Database: mysql Ver 15.1 Distrib 10.2.21-MariaDB, for FreeBSD11.2 (amd64) using readline 5.1
PHP version: PHP 7.2.15 (cli) (built: Feb 10 2019 01:14:31) ( NTS )
Nextcloud version: (see Nextcloud admin page)
Nextcloud 15.0.4
Updated from an older Nextcloud/ownCloud or fresh install:
Fresh install Nextcloud
Where did you install Nextcloud from:
FreeBSD repository using pkg
Signing status:
Signing status
``` No errors have been found. ```List of activated apps:
App list
``` Enabled: - accessibility: 1.1.0 - activity: 2.8.2 - announcementcenter: 3.4.1 - apporder: 0.6.0 - audioplayer: 2.6.0 - calendar: 1.6.4 - cloud_federation_api: 0.1.0 - comments: 1.5.0 - contacts: 3.0.3 - dashboard: 6.0.0 - dav: 1.8.1 - dicomviewer: 1.1.0 - external: 3.2.0 - federatedfilesharing: 1.5.0 - federation: 1.5.0 - files: 1.10.0 - files_accesscontrol: 1.5.0 - files_pdfviewer: 1.4.0 - files_sharing: 1.7.0 - files_texteditor: 2.7.0 - files_trashbin: 1.5.0 - files_versions: 1.8.0 - files_videoplayer: 1.4.0 - firstrunwizard: 2.4.0 - gallery: 18.2.0 - groupfolders: 2.0.2 - logreader: 2.0.0 - lookup_server_connector: 1.3.0 - news: 13.0.3 - nextcloud_announcements: 1.4.0 - notes: 2.5.1 - notifications: 2.3.0 - oauth2: 1.3.0 - password_policy: 1.5.0 - polls: 0.9.5 - provisioning_api: 1.5.0 - quota_warning: 1.4.0 - radio: 0.6.4 - registration: 0.4.5 - richdocuments: 3.2.1 - serverinfo: 1.5.0 - sharebymail: 1.5.0 - socialsharing_diaspora: 1.0.4 - socialsharing_email: 1.0.5 - socialsharing_facebook: 1.0.4 - socialsharing_googleplus: 1.0.4 - spreed: 5.0.2 - support: 1.0.0 - survey_client: 1.3.0 - systemtags: 1.5.0 - theming: 1.6.0 - twofactor_backupcodes: 1.4.1 - unsplash: 1.1.3 - updatenotification: 1.5.0 - workflowengine: 1.5.0 Disabled: - admin_audit - encryption - files_external - user_ldap ```Nextcloud configuration:
Config report
``` The process control (PCNTL) extensions are required in case you want to interrupt long running commands - see http://php.net/manual/en/book.pcntl.php { "system": { "apps_paths": [ { "path": "\/usr\/local\/www\/nextcloud\/apps", "url": "\/apps", "writable": true }, { "path": "\/usr\/local\/www\/nextcloud\/apps-pkg", "url": "\/apps-pkg", "writable": false } ], "logfile": "\/var\/log\/nextcloud\/nextcloud.log", "memcache.local": "\\OC\\Memcache\\APCu", "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "10.0.1.158", "nextcloud.Are you using external storage, if yes which one: local/smb/sftp/...
Not using external storage
Are you using encryption: yes/no
No encryption
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
No external user backend
Client configuration
Browser: Mozilla Firefox 65.0.1 and Chrome Version 72.0.3626.81 (Official Build) (64-bit)
Operating system: MacOS Mojave
Logs
Web server error log
Web server error log
Insert your webserver log here [Thu Feb 21 09:41:44.807631 2019] [proxy_fcgi:error] [pid 55914] [client 24.13.24.199:47794] AH01071: Got error 'PHP message: PHP Fatal error: Cannot declare class GuzzleHttp\\Handler\\CurlFactory, because the name is already in use in /usr/local/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 15\n'Nextcloud log (data/nextcloud.log)
Nextcloud log
{"reqId":"aQvSkjRtBWOAVd1myalP","level":3,"time":"2019-02-21T15:41:44+00:00","remoteAddr":"ID_ADDRESS","user":"ncadmin","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index?fileId=25&requesttoken=dUmu12zn%2BKmg20oH8YZbC7mBwAjeNpE82%2FoyZ%2Fufd5o%3D%3ARXGbmwOlrfHXkSxSyKkfauvPolv1ctkI7MJCPrzoItQ%3D","message":"Cannot declare class GuzzleHttp\\Handler\\CurlFactory, because the name is already in use at \/usr\/local\/www\/nextcloud\/3rdparty\/guzzlehttp\/guzzle\/src\/Handler\/CurlFactory.php#15","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/72.0.3626.81 Safari\/537.36","version":"15.0.4.0"}Browser log
Browser log
Browser log doesn't log anything when trying to access collabora