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macOS Firefox 68.2.0esr - Markdown view blank only #17844

Closed TP75 closed 4 years ago

TP75 commented 4 years ago

Steps to reproduce

Select a '.md' document in the folder view in the web GUI of the NC and open by double-click

EDIT:

  1. may be a local FF issue as limited to one machine only - further triage showed access was possible w FF 68.2.0 macOS 10.14.6 on another machine

  2. Please accept my apologies. However, some advice would be welcome if possible.

Expected behaviour

The Markdown format view and editor shall appear as appropriate allowing editing of the resp. document in the Firefox ESR browser on Mac OS X / macOS.

Actual behaviour

Firefox ESR 68.2.0esr (64-Bit) macOS

The Markdown format view appears blank only with the waiting circle and no edit to the resp. document. Occasionally, an error message due to 'network delay' could appear at the top of the view.

NOTE: The resp. document can be successfully viewed and edited by the following:

Server configuration detail

Operating system: Linux 4.19.0-6-amd64 #1 SMP Debian 4.19.67-2+deb10u1 (2019-09-20) x86_64

Webserver: Apache (apache2handler)

Database: mysql 10.3.17

PHP version:

7.3.11-1~deb10u1 Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, sodium, standard, apache2handler, mysqlnd, PDO, xml, apcu, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, json, ldap, exif, mysqli, pdo_mysql, apc, posix, readline, redis, shmop, SimpleXML, smbclient, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Phar, libsmbclient, Zend OPcache

Nextcloud version: 16.0.5 - 16.0.5.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status n.a.
List of activated apps ``` Enabled: - accessibility: 1.2.0 - activity: 2.9.1 - admin_audit: 1.6.0 - announcementcenter: 3.5.1 - apporder: 0.8.0 - bruteforcesettings: 1.4.0 - calendar: 1.7.1 - cloud_federation_api: 0.2.0 - comments: 1.6.0 - contacts: 3.1.6 - dav: 1.9.2 - federatedfilesharing: 1.6.0 - federation: 1.6.0 - files: 1.11.0 - files_accesscontrol: 1.6.0 - files_pdfviewer: 1.5.0 - files_rightclick: 0.15.1 - files_sharing: 1.8.0 - files_texteditor: 2.8.0 - files_trashbin: 1.6.0 - files_versions: 1.9.0 - files_videoplayer: 1.5.0 - firstrunwizard: 2.5.0 - gallery: 18.3.0 - groupfolders: 4.1.4 - issuetemplate: 0.5.0 - logreader: 2.1.0 - lookup_server_connector: 1.4.0 - nextcloud_announcements: 1.5.0 - notes: 3.0.3 - notifications: 2.4.1 - oauth2: 1.4.2 - password_policy: 1.6.0 - polls: 0.10.4 - privacy: 1.0.0 - provisioning_api: 1.6.0 - recommendations: 0.4.0 - richdocuments: 3.4.3 - serverinfo: 1.6.0 - sharebymail: 1.6.0 - survey_client: 1.4.0 - systemtags: 1.6.0 - tasks: 0.11.3 - text: 1.0.2 - theming: 1.7.0 - twofactor_backupcodes: 1.5.0 - updatenotification: 1.6.0 - viewer: 1.1.0 - workflowengine: 1.6.0 Disabled: - encryption - files_external - spreed - support - user_ldap ```
Configuration (config/config.php) ``` { "debug": false, "trusted_domains": [ "***REDACTED***", "***REDACTED***" ], "overwrite.cli.url": "https:\/\/***REDACTED***", "datadirectory": "***REMOVED SENSITIVE VALUE***", "updater.release.channel": "production", "instanceid": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "16.0.5.1", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "mysql.utf8mb4": true, "logtimezone": "Europe\/Berlin", "logdateformat": "Y-m-d H:i:s", "log_rotate_size": 52428800, "loglevel": 2, "activity_expire_days": 190, "maintenance": false, "installed": true, "memcache.local": "\\OC\\Memcache\\APCu", "memcache.distributed": "\\OC\\Memcache\\Redis", "filelocking.enabled": "true", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "dbindex": 0, "timeout": 1.5 }, "ldapIgnoreNamingRules": false, "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory", "theme": "", "mail_smtpmode": "smtp", "mail_smtpauthtype": "PLAIN", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "25", "simpleSignUpLink.shown": false } ```

Are you using external storage, if yes which one:

Are you using encryption:

Are you using an external user-backend, if yes which one:

Client configuration

Browser: Firefox ESR 68.2.0esr (64-Bit) macOS - Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Firefox/68.0

Operating system: macOS 10.14.6 Mojave, security update 2019-005

Logs

Web server error log ``` n.a. ```
Nextcloud log ``` n.a. ```
Browser log ``` JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:494 OCA.Viewer initialized Viewer.js:37:10 New search handler registered search.js:67:12 The escapeHTML library is deprecated! It will be removed in nextcloud 19. 37 globals.js:30:10 The select2 library is deprecated! It will be removed in nextcloud 19. 2 globals.js:30:10 The humanFileSize library is deprecated! It will be removed in nextcloud 19. 26 globals.js:30:10 querying Whats New data was successful: nocontent whatsnew.js:42:9 undefined whatsnew.js:43:9 The select2 library is deprecated! It will be removed in nextcloud 19. 2 globals.js:30:10 The humanFileSize library is deprecated! It will be removed in nextcloud 19. 3 globals.js:30:10 The select2 library is deprecated! It will be removed in nextcloud 19. 4 globals.js:30:10 The humanFileSize library is deprecated! It will be removed in nextcloud 19. 3 globals.js:30:10 The select2 library is deprecated! It will be removed in nextcloud 19. 2 globals.js:30:10 The humanFileSize library is deprecated! It will be removed in nextcloud 19. globals.js:30:10 The select2 library is deprecated! It will be removed in nextcloud 19. 2 globals.js:30:10 The escapeHTML library is deprecated! It will be removed in nextcloud 19. 4 globals.js:30:10 The select2 library is deprecated! It will be removed in nextcloud 19. globals.js:30:10 The escapeHTML library is deprecated! It will be removed in nextcloud 19. 2 globals.js:30:10 TypeError: "this.editor is null" beforeDestroy tiptap.esm.js:1794 VueJS 44 ```
TP75 commented 4 years ago

CLOSED as apparently a local FF issue and limited to one machine only - further triage showed access was possible w FF 68.2.0 macOS 10.14.6 on another machine

Please accept my apologies. However, some advice would be welcome if possible.