Are you using external storage, if yes which one: local/smb/sftp/...
My nextcloud data is stored in an NFS share that is being mounted by the server OS at boot.
Are you using encryption: yes/no
No
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
imap_auth_aicr - a customized copy of user_external from before the last major refactoring. Disabling this app does not affect the issue I am reporting.
LDAP configuration (delete this part if not used)
LDAP config
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
```
Insert your webserver log here
```
Nextcloud log (data/nextcloud.log)
Nextcloud log
```
Insert your Nextcloud log here
```
Browser log
Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
Steps to reproduce
Expected behaviour
Unchanged behavior:
Actual behaviour
Server configuration
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status:
Signing status
``` No errors have been found. ```List of activated apps:
App list
``` Enabled: - accessibility: 1.4.0 - activity: 2.11.0 - audioplayer: 2.9.0 - bookmarks: 2.3.4 - calendar: 2.0.0 - cloud_federation_api: 1.1.0 - comments: 1.8.0 - dav: 1.14.0 - deck: 0.8.0 - federatedfilesharing: 1.8.0 - federation: 1.8.0 - files: 1.13.1 - files_external: 1.9.0 - files_markdown: 2.2.0 - files_pdfviewer: 1.7.0 - files_sharing: 1.10.1 - files_trashbin: 1.8.0 - files_versions: 1.11.0 - files_videoplayer: 1.7.0 - firstrunwizard: 2.7.0 - groupfolders: 6.0.0 - imap_auth_aicr: 0.1.1 - logreader: 2.3.0 - lookup_server_connector: 1.6.0 - mail: 1.0.0 - music: 0.12.1 - nextcloud_announcements: 1.7.0 - notes: 3.1.1 - notifications: 2.6.0 - oauth2: 1.6.0 - onlyoffice: 4.1.1 - password_policy: 1.8.0 - photos: 1.0.0 - previewgenerator: 2.2.0 - privacy: 1.2.0 - provisioning_api: 1.8.0 - recommendations: 0.6.0 - richdocuments: 3.5.1 - serverinfo: 1.8.0 - settings: 1.0.0 - sharebymail: 1.8.0 - sociallogin: 2.4.2 - support: 1.1.0 - survey_client: 1.6.0 - systemtags: 1.8.0 - tasks: 0.11.3 - text: 2.0.0 - theming: 1.9.0 - twofactor_backupcodes: 1.7.0 - twofactor_nextcloud_notification: 2.2.0 - twofactor_totp: 4.1.2 - updatenotification: 1.8.0 - viewer: 1.2.0 - workflowengine: 2.0.0 Disabled: - admin_audit - announcementcenter - apporder - bruteforcesettings - contacts - encryption - files_automatedtagging - files_retention - files_rightclick - imap_auth - impersonate - passman - polls - user_ldap - user_saml - workflow_script ```Nextcloud configuration:
Config report
``` { "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "192.168.200.167", "cloud.mmsionline.us" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "overwrite.cli.url": "https:\/\/cloud.mmsionline.us\/", "htaccess.RewriteBase": "\/", "dbtype": "mysql", "version": "18.0.0.10", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "logtimezone": "UTC", "installed": true, "memcache.local": "\\OC\\Memcache\\APCu", "loglevel": 2, "log_rotate_size": 104857600, "logfile": "\/var\/www\/nc-log\/nextcloud.log", "apps_paths": [ { "path": "\/var\/www\/nextcloud\/apps", "url": "\/apps", "writable": true }, { "path": "\/var\/www\/nextcloud\/apps-local", "url": "\/apps-local", "writable": true } ], "mail_smtpmode": "smtp", "mail_smtpsecure": "ssl", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "PLAIN", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "preview_max_scale_factor": 1, "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\HEIC", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown" ], "asset-pipline.enabled": true, "user_backends": [ { "class": "OC_IMAP_Auth_AICR", "arguments": [ "{mail06.aicr.org:993\/imap\/ssl\/novalidate-cert\/notls\/readonly}" ] } ], "maintenance": false, "theme": "", "updater.release.channel": "stable", "appcodechecker": true, "twofactor_enforced": "true", "twofactor_enforced_groups": [ "admin" ], "twofactor_enforced_excluded_groups": [], "mysql.utf8mb4": true, "app_install_overwrite": [ "passman", "imap_auth_aicr", "issuetemplate" ], "onlyoffice": { "verify_peer_off": true }, "updater.secret": "***REMOVED SENSITIVE VALUE***" } } ```Are you using external storage, if yes which one: local/smb/sftp/... My nextcloud data is stored in an NFS share that is being mounted by the server OS at boot.
Are you using encryption: yes/no No
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/... imap_auth_aicr - a customized copy of user_external from before the last major refactoring. Disabling this app does not affect the issue I am reporting.
LDAP configuration (delete this part if not used)
LDAP config
``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your Nextcloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ```Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
``` Insert your webserver log here ```Nextcloud log (data/nextcloud.log)
Nextcloud log
``` Insert your Nextcloud log here ```Browser log
Browser log
``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```