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Hello

After updating Nextcloud 17.0.3 to 18.0.0 we get the following error when accessing the users page or the apps page:

Steps to reproduce

Download and install Nextcloud 18.0.0 over 17.0.3
Manually upgrade with OCC upgrade command
access users or apps page

Expected behaviour

See the users or the app center

Actual behaviour

Empty page and redirection to /index.php/

Server configuration

Operating system: Synology DSM 6.2.2-24922 Update 4

Web server: Apache 2.4.39

Database: MariaDB 10.3.21

PHP version: 7.3.11

Nextcloud version: (see Nextcloud admin page) 18.0.0

Updated from an older Nextcloud/ownCloud or fresh install: Nextcloud 17.0.3

Where did you install Nextcloud from: Official Nextcloud Download website

Signing status:

Signing status

See: https://pastebin.com/YxzmDtxe

List of activated apps:

App list

Enabled: - accessibility: 1.4.0 - activity: 2.11.0 - admin_audit: 1.8.0 - cloud_federation_api: 1.1.0 - dav: 1.14.0 - federatedfilesharing: 1.8.0 - federation: 1.8.0 - files: 1.13.1 - files_pdfviewer: 1.7.0 - files_rightclick: 0.15.2 - files_sharing: 1.10.1 - files_trashbin: 1.8.0 - files_versions: 1.11.0 - files_videoplayer: 1.7.0 - firstrunwizard: 2.7.0 - logreader: 2.3.0 - lookup_server_connector: 1.6.0 - nextcloud_announcements: 1.7.0 - notifications: 2.6.0 - oauth2: 1.6.0 - password_policy: 1.8.0 - photos: 1.0.0 - privacy: 1.2.0 - provisioning_api: 1.8.0 - recommendations: 0.6.0 - serverinfo: 1.8.0 - settings: 1.0.0 - support: 1.1.0 - survey_client: 1.6.0 - systemtags: 1.8.0 - text: 2.0.0 - theming: 1.9.0 - theming_customcss: 1.5.0 - twofactor_backupcodes: 1.7.0 - updatenotification: 1.8.0 - user_ldap: 1.8.0 - viewer: 1.2.0 - workflowengine: 2.0.0 Disabled: - announcementcenter - comments - encryption - files_external - files_texteditor - gallery - impersonate - quota_warning - registration - sharebymail - sociallogin

Nextcloud configuration:

Config report

{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "debug": true, "forcessl": true, "forceSSLforSubdomains": true, "trusted_domains": [ "cloud.***REMOVED SENSITIVE VALUE***:80", "cloud.***REMOVED SENSITIVE VALUE***:443", "cloud.***REMOVED SENSITIVE VALUE***:8080", "cloud.***REMOVED SENSITIVE VALUE***:8181", "storage.***REMOVED SENSITIVE VALUE***:80", "storage.***REMOVED SENSITIVE VALUE***:443", "storage.***REMOVED SENSITIVE VALUE***:8080", "storage.***REMOVED SENSITIVE VALUE***:8181", "storage.***REMOVED SENSITIVE VALUE***.ch", "192.168.10.126:8181", "192.168.10.126:8080" ], "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\HEIC", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown", "OC\\Preview\\MSOffice2003", "OC\\Preview\\MSOffice2007", "OC\\Preview\\MSOfficeDoc", "OC\\Preview\\OpenDocument", "OC\\Preview\\PDF" ], "tempdirectory": "\/volume1\/web\/cloud\/data\/tmp", "datadirectory": "***REMOVED SENSITIVE VALUE***", "memcache.local": "\\OC\\Memcache\\APCu", "dbtype": "mysql", "version": "18.0.0.10", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "theme": "", "log_type": "file", "loglevel": 0, "logfile": "\/volume1\/web\/cloud\/nextcloud.log", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "ssl", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "simpleSignUpLink.shown": false, "ldapIgnoreNamingRules": false, "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "mysql.utf8mb4": true, "mail_sendmailmode": "smtp", "trashbin_retention_obligation": "auto, 180", "maintenance": false } }

Are you using external storage, if yes which one: local/smb/sftp/... no

Are you using encryption: yes/no no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/... no

LDAP configuration (delete this part if not used)

LDAP config

Client configuration

Browser: Chrome, Firefox, Edge (Cache cleaned, rebooted OS + rebooted Browser) Also tried on 6 other computers from different networks.

Operating system: Windows 10 Pro

Logs

Web server error log

2020-01-29T13:47:46+01:00 flugdaten [Wed Jan 29 13:47:46.242100 2020] [proxy_fcgi:error] [pid 21552:tid 140320926783232] [client 212.147.57.25:49899] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'OC\\DB\\QueryBuilder\\QueryBuilder' not found in /volume1/web/cloud/lib/private/DB/Connection.php:78\nStack trace:\n#0 /volume1/web/cloud/lib/private/AppConfig.php(327): OC\\DB\\Connection->getQueryBuilder()\n#1 /volume1/web/cloud/lib/private/AppConfig.php(108): OC\\AppConfig->loadConfigValues()\n#2 /volume1/web/cloud/lib/private/AppConfig.php(286): OC\\AppConfig->getApps()\n#3 /volume1/web/cloud/lib/private/legacy/app.php(888): OC\\AppConfig->getValues(false, 'installed_versi...')\n#4 /volume1/web/cloud/lib/private/TemplateLayout.php(165): OC_App::getAppVersions()\n#5 /volume1/web/cloud/lib/private/legacy/template.php(184): OC\\TemplateLayout->__construct('error', '')\n#6 /volume1/web/cloud/lib/private/Template/Base.php(132): OC_Template->fetchPage()\n#7 /volume1/web/cloud/lib/private/legacy/template.php(333): OC\\Template\\Base->printPage()\n#8 /volume1/web/cloud/index.php(79): OC_Template::printExceptionErrorPage(Object(Error), 500)\n#9 {main}\n thrown in /volume1/web/cl...', referer: https://storage.cadwork.ch/index.php/apps/files/?dir=/&fileid=7 2020-01-29T14:10:15+01:00 flugdaten [Wed Jan 29 14:10:15.265591 2020] [authz_core:error] [pid 21552:tid 140321061066496] [client 212.147.57.25:50935] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:10:50+01:00 flugdaten [Wed Jan 29 14:10:50.663767 2020] [authz_core:error] [pid 21552:tid 140320977139456] [client 212.147.57.25:50963] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:11:17+01:00 flugdaten [Wed Jan 29 14:11:17.144349 2020] [authz_core:error] [pid 21552:tid 140320834463488] [client 212.147.57.25:51070] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:11:28+01:00 flugdaten [Wed Jan 29 14:11:28.419689 2020] [authz_core:error] [pid 21552:tid 140320893212416] [client 212.147.57.25:51176] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:17:51+01:00 flugdaten [Wed Jan 29 14:17:51.204477 2020] [proxy_fcgi:error] [pid 21552:tid 140320834463488] (70007)The timeout specified has expired: [client 212.147.57.25:51788] AH01075: Error dispatching request to : (polling) 2020-01-29T14:18:06+01:00 flugdaten [Wed Jan 29 14:18:06.211480 2020] [proxy_fcgi:error] [pid 21552:tid 140320901605120] (70007)The timeout specified has expired: [client 212.147.57.25:51819] AH01075: Error dispatching request to : (polling) 2020-01-29T14:18:19+01:00 flugdaten [Wed Jan 29 14:18:19.039254 2020] [proxy_fcgi:error] [pid 21552:tid 140320868034304] (70007)The timeout specified has expired: [client 212.147.57.25:51786] AH01075: Error dispatching request to : (polling) 2020-01-29T14:20:30+01:00 flugdaten [Wed Jan 29 14:20:30.038987 2020] [authz_core:error] [pid 21552:tid 140321027495680] [client 178.199.107.98:52165] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:20:44+01:00 flugdaten [Wed Jan 29 14:20:44.861578 2020] [negotiation:error] [pid 21552:tid 140320817678080] [client 212.147.57.25:52229] AH00687: Negotiation: discovered file(s) matching request: /volume1/web/cloud/settings/help (None could be negotiated). 2020-01-29T14:21:02+01:00 flugdaten [Wed Jan 29 14:21:02.001610 2020] [authz_core:error] [pid 21552:tid 140321002317568] [client 178.199.107.98:52309] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:21:34+01:00 flugdaten [Wed Jan 29 14:21:34.184030 2020] [authz_core:error] [pid 21552:tid 140321077851904] [client 178.199.107.98:52362] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:21:39+01:00 flugdaten [Wed Jan 29 14:21:39.108810 2020] [authz_core:error] [pid 21552:tid 140320943568640] [client 178.199.107.98:52379] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-29T14:36:49+01:00 flugdaten [Wed Jan 29 14:36:49.965170 2020] [mpm_worker:notice] [pid 20535:tid 139891741050752] AH00292: Apache/2.4.39 (Unix) configured -- resuming normal operations 2020-01-29T14:36:49+01:00 flugdaten [Wed Jan 29 14:36:49.967029 2020] [core:notice] [pid 20535:tid 139891741050752] AH00094: Command line: '/var/packages/Apache2.4/target/usr/local/bin/httpd24' 2020-01-29T14:36:53+01:00 flugdaten [Wed Jan 29 14:36:53.762686 2020] [mpm_worker:notice] [pid 20535:tid 139891741050752] AH00297: SIGUSR1 received. Doing graceful restart 2020-01-29T14:36:53+01:00 flugdaten AH00558: httpd24: Could not reliably determine the server's fully qualified domain name, using 127.0.0.1. Set the 'ServerName' directive globally to suppress this message 2020-01-29T14:36:53+01:00 flugdaten [Wed Jan 29 14:36:53.852128 2020] [mpm_worker:notice] [pid 20535:tid 139891741050752] AH00292: Apache/2.4.39 (Unix) configured -- resuming normal operations 2020-01-29T14:36:53+01:00 flugdaten [Wed Jan 29 14:36:53.852162 2020] [core:notice] [pid 20535:tid 139891741050752] AH00094: Command line: '/var/packages/Apache2.4/target/usr/local/bin/httpd24' 2020-01-29T14:37:30+01:00 flugdaten [Wed Jan 29 14:37:30.618528 2020] [authz_core:error] [pid 21354:tid 139891505620736] [client 178.199.107.98:60494] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-30T01:01:35+01:00 flugdaten [Thu Jan 30 01:01:35.583197 2020] [authz_core:error] [pid 21354:tid 139891320981248] [client 178.199.107.98:46285] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-30T17:36:21+01:00 flugdaten [Thu Jan 30 17:36:21.212820 2020] [authz_core:error] [pid 21354:tid 139891404908288] [client 212.147.57.25:39953] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-01-31T01:01:41+01:00 flugdaten [Fri Jan 31 01:01:41.519223 2020] [authz_core:error] [pid 21354:tid 139891630757632] [client 212.147.57.25:49866] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-02-01T01:01:42+01:00 flugdaten [Sat Feb 01 01:01:42.340821 2020] [authz_core:error] [pid 21354:tid 139891480442624] [client 212.147.57.25:56195] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-02-01T12:35:02+01:00 flugdaten [Sat Feb 01 12:35:02.184229 2020] [proxy_fcgi:error] [pid 21354:tid 139891320981248] (70008)Partial results are valid but processing is incomplete: [client 83.76.34.34:43935] AH01075: Error dispatching request to : (reading input brigade) 2020-02-01T12:35:02+01:00 flugdaten [Sat Feb 01 12:35:02.271916 2020] [proxy_fcgi:error] [pid 21354:tid 139891304195840] (70008)Partial results are valid but processing is incomplete: [client 83.76.34.34:43925] AH01075: Error dispatching request to : (reading input brigade) 2020-02-02T01:01:40+01:00 flugdaten [Sun Feb 02 01:01:40.677205 2020] [authz_core:error] [pid 21354:tid 139891597186816] [client 178.199.107.98:39867] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-02-02T01:01:44+01:00 flugdaten [Sun Feb 02 01:01:44.225904 2020] [authz_core:error] [pid 21354:tid 139891613972224] [client 212.147.57.25:39886] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-02-03T01:01:44+01:00 flugdaten [Mon Feb 03 01:01:44.543568 2020] [authz_core:error] [pid 21354:tid 139891295803136] [client 212.147.57.25:55011] AH01630: client denied by server configuration: /volume1/web/cloud/config 2020-02-03T15:28:50+01:00 flugdaten [Mon Feb 03 15:28:50.547179 2020] [core:alert] [pid 21354:tid 139891463657216] [client 212.147.57.25:46882] /volume1/web/cloud/data/.htaccess: Expected but saw

Nextcloud log (data/nextcloud.log)

Nextcloud log

Browser log

See image above

Thanks a lot for any help in advance!

nextcloud / server

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