kesselb
commented
4 years ago Closed Michael2222 closed 4 years ago
kesselb
commented
4 years ago 
agentlibre
commented
4 years ago Why is this closed without explanation or link to another thread? I have the exact same problem.
kesselb
commented
4 years ago Click on the link and figure it out?
fthommen
commented
4 years ago Your answer is not very helpful @kesselb. Forcing users to read through lengthy posts to find out why an issue has been closed is not very friendly. At least you could have posted the link to the related github issue (https://github.com/ONLYOFFICE/onlyoffice-nextcloud/issues/21) or a direct link to your post with the explanation why you have closed the issue (https://help.nextcloud.com/t/documents-not-being-saved-when-editing-nextcloud-18-local-community-document-server-plugin/71382/29)
fthommen
commented
4 years ago @kesselb The closing comment of the Github issue that you are referring to (https://github.com/ONLYOFFICE/onlyoffice-nextcloud/issues/21#issuecomment-607822941) explicitely refers to the NextCloud team to solve the issue. Now both sides have closed their issues by pointing to the other party :-(. Please reopen this issue. Thanks
kesselb
commented
4 years ago At least you could ...
A friendly advice: Try to rephrase such sentences as questions. That sounds much nicer.
https://help.nextcloud.com/t/documents-not-being-saved-when-editing-nextcloud-18-local-community-document-server-plugin/71382/15?u=kesselb
/71382/15 is a reference to a specific comment.
That comment to be precise. A link to the right issue on GitHub is included there. Actually you need two clicks to find the right issue. I don't see a problem here. Also the post at help.nextcloud.com includes more helpful information.
Please reopen this issue.
The right repository is https://github.com/nextcloud/documentserver_community and a issue is already filed over there. It's not necessary to open multiple issues for the same problem and it does not speed up things.
Steps to reproduce
See also https://help.nextcloud.com/t/documents-not-being-saved-when-editing-nextcloud-18-local-community-document-server-plugin/71382
Expected behaviour
Changes stored in the document in nextcloud
Actual behaviour
No changes
Server configuration
Operating system: Ubuntu 18.04 LTS
Web server: Apache 2
Database: MySQL
PHP version: 7.3 Nextcloud version: (see Nextcloud admin page) 18.03
Updated from an older Nextcloud/ownCloud or fresh install: Update from 17
Where did you install Nextcloud from: Via ftp. No docker
Signing status:
Signing status
``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. No errors have been found.List of activated apps:
App list
Enabled: - accessibility: 1.4.0 - apporder: 0.9.0 - audioplayer: 2.9.0 - bookmarks: 2.3.4 - bruteforcesettings: 1.5.0 - calendar: 2.0.2 - circles: 0.18.4 - cloud_federation_api: 1.1.0 - contacts: 3.2.0 - dav: 1.14.0 - deck: 0.8.0 - documentserver_community: 0.1.5 - drawio: 0.9.5 - emlviewer: 0.0.5 - external: 3.5.0 - extract: 1.2.3 - federatedfilesharing: 1.8.0 - federation: 1.8.0 - files: 1.13.1 - files_external: 1.9.0 - files_mindmap: 0.0.20 - files_pdfviewer: 1.7.0 - files_rightclick: 0.15.2 - files_sharing: 1.10.1 - files_trashbin: 1.8.0 - files_videoplayer: 1.7.0 - firstrunwizard: 2.7.0 - flowupload: 0.1.8 - forms: 1.1.1 - gpxpod: 4.2.1 - groupfolders: 6.0.3 - logreader: 2.3.0 - lookup_server_connector: 1.6.0 - mail: 1.1.4 - maps: 0.1.6 - notes: 3.2.0 - notifications: 2.6.0 - oauth2: 1.6.0 - onlyoffice: 4.1.4 - password_policy: 1.8.0 - photos: 1.0.0 - piwik: 0.5.4 - polls: 1.3.0 - privacy: 1.2.0 - provisioning_api: 1.8.0 - ransomware_protection: 1.6.1 - serverinfo: 1.8.0 - settings: 1.0.0 - sharebymail: 1.8.0 - socialsharing_email: 2.0.0 - spreed: 8.0.6 - support: 1.1.0 - survey_client: 1.6.0 - systemtags: 1.8.0 - tasks: 0.12.1 - text: 2.0.0 - theming: 1.9.0 - twofactor_backupcodes: 1.7.0 - unsplash: 1.1.5 - updatenotification: 1.8.0 - viewer: 1.2.0 - workflowengine: 2.0.0 Disabled: - activity - admin_audit - comments - encryption - files_versions - keeweb - nextcloud_announcements - printer - qownnotesapi - recommendations - scanner - user_ldapNextcloud configuration:
Config report
{ "system": { "log_type": "file", "logfile": "\/var\/log\/nextcloud\/nextcloud.log", "loglevel": "0", "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "192.168.178.194", "subdomain.dyndns.org", "192.168.178.183" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "18.0.3.0", "overwrite.cli.url": "http:\/\/192.168.178.194\/cloud", "memcache.local": "\\OC\\Memcache\\APCu", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "onlyoffice": { "DocumentServerInternalUrl --value=\"http:\/\/192.168.178.183\/\"": "", "verify_peer_off": true }, "maintenance": false, "theme": "", "updater.release.channel": "stable", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "PLAIN", "mail_smtpauth": 1, "mail_smtpsecure": "ssl", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "updater.secret": "***REMOVED SENSITIVE VALUE***" } }Are you using external storage, if yes which one: local/smb/sftp/... The documents are stored in a Synology DiscStation. I have connected with "sudo mount 192.168.178.188:/volume3/FC_Daten/daten /media/fc_daten"
Are you using encryption: yes/no no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/... WebDAV
Client configuration
Browser: Firefox 74.0
Operating system: Windows 10