Membership of some LDAP groups couldn't dissolved

ChrissW-R1 commented 4 years ago

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Steps to reproduce

Bind Nextcloud to LDAP
Open the users admin page (/settings/users)
Select some groups (which includes users)

Expected behaviour

The users in the selected group will listed.

Actual behaviour

It took a long time (more then two minutes), than an empty list is shown, so it look like there are no users in the group.

No users in here

But there is exactly one user in the group:

Many other groups work, but some others does not.

Server configuration

Operating system: CentOS 7 (64-Bit) (v3.10.0)

Web server: Apache HTTPD (v2.4.43)

Database: PostgreSQL 10 (v10.12)

PHP version: PHP 7 (v7.3.15)

Nextcloud version: 18.0.4

Updated from an older Nextcloud/ownCloud or fresh install: Updated from 18.0.3

Where did you install Nextcloud from: GitHub

Signing status:

Signing status

``` No errors have been found. ```

List of activated apps:

App list

``` Enabled: - accessibility: 1.4.0 - activity: 2.11.0 - activitylog: 0.0.1 - admin_audit: 1.8.0 - admin_notifications: 1.0.2 - apporder: 0.9.0 - audioplayer: 2.10.0 - bruteforcesettings: 1.6.0 - camerarawpreviews: 0.7.3 - caniupdate: 0.2.0 - checksum: 0.4.4 - cloud_federation_api: 1.1.0 - comments: 1.8.0 - dashboard: 6.0.0 - data_request: 1.5.0 - dav: 1.14.0 - dicomviewer: 1.2.2 - external: 3.5.0 - extract: 1.2.4 - federatedfilesharing: 1.8.0 - federation: 1.8.0 - files: 1.13.1 - files_3d: 0.1.0 - files_antivirus: 2.3.0 - files_clipboard: 0.7.1 - files_downloadactivity: 1.7.0 - files_external: 1.9.0 - files_fulltextsearch: 1.4.2 - files_linkeditor: 1.0.13 - files_markdown: 2.2.0 - files_pdfviewer: 1.7.0 - files_photospheres: 1.0.8 - files_readmemd: 1.1.4 - files_rightclick: 0.15.2 - files_sharing: 1.10.1 - files_trashbin: 1.8.0 - files_versions: 1.11.0 - files_videoplayer: 1.7.0 - firstrunwizard: 2.7.0 - flowupload: 0.1.8 - fulltextsearch: 1.4.1 - gpxmotion: 0.0.11 - groupfolders: 6.0.6 - hsts: 0.4.0 - impersonate: 1.5.0 - keeweb: 0.6.2 - logreader: 2.3.0 - lookup_server_connector: 1.6.0 - maps: 0.1.6 - metadata: 0.11.1 - nextcloud_announcements: 1.7.0 - notifications: 2.6.0 - oauth2: 1.6.0 - ocr: 6.0.33 - password_policy: 1.8.0 - photos: 1.0.0 - printer: 0.0.2 - privacy: 1.2.0 - provisioning_api: 1.8.0 - quota_warning: 1.7.0 - ransomware_detection: 0.7.1 - ransomware_protection: 1.6.1 - recommendations: 0.6.0 - scanner: 0.1.8 - serverinfo: 1.8.0 - settings: 1.0.0 - sharebymail: 1.8.0 - socialsharing_email: 2.0.0 - support: 1.1.0 - survey_client: 1.6.0 - systemtags: 1.8.0 - text: 2.0.0 - theming: 1.9.0 - twofactor_backupcodes: 1.7.0 - twofactor_totp: 4.1.3 - updatenotification: 1.8.0 - uploaddetails: 0.1.3 - user_ldap: 1.8.0 - viewer: 1.2.0 - w2g2: 3.0.1 - workflowengine: 2.0.0 Disabled: - encryption ```

Nextcloud configuration:

Config report

``` { "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "18.0.4.2", "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***\/", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "mail_smtpmode": "smtp", "mail_smtpsecure": "tls", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "twofactor_enforced": "true", "twofactor_enforced_groups": [], "twofactor_enforced_excluded_groups": [], "ldapIgnoreNamingRules": false, "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "memcache.local": "\\OC\\Memcache\\APCu", "memcache.distributed": "\\OC\\Memcache\\Memcached", "memcached_servers": [ [ "localhost", 11211 ] ], "maintenance": false, "htaccess.RewriteBase": "\/", "htaccess.IgnoreFrontController": true, "loglevel": 0, "app_install_overwrite": [ "dashboard", "admin_notifications", "defaultlinkopen", "files_clipboard", "activitylog", "caniupdate", "files_3d", "dicomviewer", "printer", "ransomware_detection", "uploaddetails", "files_readmemd" ], "theme": "", "updater.secret": "***REMOVED SENSITIVE VALUE***" } } ```

Are you using external storage, if yes which one: no

Are you using encryption: yes

Are you using an external user-backend, if yes which one: LDAP

LDAP configuration (delete this part if not used)

LDAP config

Client configuration

Browser: Google Chrome (64-bit) (v81.0.4044.122)

Operating system: Microsoft Windows 10

Logs

Web server error log

``` [Tue Apr 28 12:06:05.525983 2020] [access_compat:error] [pid 16469] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 12:11:37.828073 2020] [access_compat:error] [pid 21651] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 12:26:02.418842 2020] [access_compat:error] [pid 23294] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 12:26:55.698359 2020] [access_compat:error] [pid 26116] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 12:29:52.936438 2020] [cgi:warn] [pid 32054] [client IPv6] AH01220: Timeout waiting for output from CGI script /var/www/cgi-bin/php73.fcgi [Tue Apr 28 12:29:52.936473 2020] [cgi:error] [pid 32054] [client IPv6] Script timed out before returning headers: php73.fcgi [Tue Apr 28 12:30:52.996428 2020] [cgi:warn] [pid 32054] [client IPv6] AH01220: Timeout waiting for output from CGI script /var/www/cgi-bin/php73.fcgi [Tue Apr 28 12:58:39.124823 2020] [access_compat:error] [pid 12178] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 13:01:29.584574 2020] [access_compat:error] [pid 18100] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 13:05:16.832421 2020] [access_compat:error] [pid 18720] [client IPv6] AH01797: client denied by server configuration: /usr/share/nextcloud/data/.ocdata [Tue Apr 28 15:58:27.623431 2020] [cgi:warn] [pid 8315] [client IPv6] AH01220: Timeout waiting for output from CGI script /var/www/cgi-bin/php73.fcgi [Tue Apr 28 15:58:27.623472 2020] [cgi:error] [pid 8315] [client IPv6] Script timed out before returning headers: php73.fcgi [Tue Apr 28 15:59:27.683411 2020] [cgi:warn] [pid 8315] [client IPv6] AH01220: Timeout waiting for output from CGI script /var/www/cgi-bin/php73.fcgi ```

Nextcloud log (data/nextcloud.log)

Nextcloud log

The complete log is very long. So I removed doubled lines. ``` {"reqId":"Xqhc0javmyISm-TUg-5gsAAAAAc","level":0,"time":"2020-04-28T16:41:54+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"POST","url":"/apps/text/session/sync","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhc1Jdye3QBwshLggSK0AAAAAM","level":0,"time":"2020-04-28T16:41:56+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/settings/users","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1Jdye3QBwshLggSK0AAAAAM","level":0,"time":"2020-04-28T16:41:56+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"user_ldap","method":"GET","url":"/settings/users","message":"getGroups getGroups--500-","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1Jdye3QBwshLggSK0AAAAAM","level":0,"time":"2020-04-28T16:41:56+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"user_ldap","method":"GET","url":"/settings/users","message":"getGroups(): read 252 at offset (limit: 500)","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1Jdye3QBwshLggSK0AAAAAM","level":0,"time":"2020-04-28T16:41:56+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/settings/users","message":"Deprecated event type for OC\\Settings\\Users::loadAdditionalScripts: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1LubAEzMLaee4Y1MCgAAAAE","level":0,"time":"2020-04-28T16:41:56+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/apps/accessibility/js/accessibility?v=0","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1Jdye3QBwshLggSK0QAAAAM","level":0,"time":"2020-04-28T16:41:57+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/apps/theming/js/theming?v=2","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1X3AuTdpiPTXyTsg@wAAAAA","level":0,"time":"2020-04-28T16:41:57+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1pdye3QBwshLggSK0gAAAAM","level":0,"time":"2020-04-28T16:41:58+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/apps/apporder/getOrder","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1pYQzzpfq49IHw7gvgAAABQ","level":0,"time":"2020-04-28T16:41:58+00:00","remoteAddr":"IPv6","user":"--","app":"no app in context","method":"GET","url":"/apps/theming/manifest?v=2","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1n3AuTdpiPTXyTsg-AAAAAA","level":0,"time":"2020-04-28T16:41:58+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/cron.php","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1rubAEzMLaee4Y1MDAAAAAE","level":0,"time":"2020-04-28T16:41:58+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/ocs/v2.php/cloud/users/details?offset=0&limit=25&search=","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1n3AuTdpiPTXyTsg-AAAAAA","level":0,"time":"2020-04-28T16:41:58+00:00","remoteAddr":"IPv6","user":"--","app":"cron","method":"GET","url":"/cron.php","message":"Run OCA\\DAV\\BackgroundJob\\UploadCleanup job with ID 3502","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc1n3AuTdpiPTXyTsg-AAAAAA","level":0,"time":"2020-04-28T16:41:58+00:00","remoteAddr":"IPv6","user":"--","app":"cron","method":"GET","url":"/cron.php","message":"Finished OCA\\DAV\\BackgroundJob\\UploadCleanup job with ID 3502 in 0 seconds","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc2KIwG4rCZzDjVAc9CwAAAAg","level":0,"time":"2020-04-28T16:42:00+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"POST","url":"/apps/text/session/sync","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhc3W39Ak@iIqzmwbdRewAAAAQ","level":0,"time":"2020-04-28T16:42:05+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/***REMOVED SENSITIVE VALUE***/","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows) mirall/2.6.4stable-Win64 (build 20200303) (Nextcloud)","version":"18.0.4.2"} {"reqId":"Xqhc3YMdg2XlYnEUOZYM@AAAABA","level":0,"time":"2020-04-28T16:42:05+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"POST","url":"/apps/text/session/sync","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhc3m39Ak@iIqzmwbdRfAAAAAQ","level":0,"time":"2020-04-28T16:42:06+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/***REMOVED SENSITIVE VALUE***/","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows) mirall/2.6.4stable-Win64 (build 20200303) (Nextcloud)","version":"18.0.4.2"} {"reqId":"Xqhc4YMdg2XlYnEUOZYM@QAAABA","level":0,"time":"2020-04-28T16:42:09+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhc44Mdg2XlYnEUOZYM@gAAABA","level":0,"time":"2020-04-28T16:42:11+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"POST","url":"/apps/text/session/sync","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhc6KeY7y8-VUhgNTqFfQAAABk","level":0,"time":"2020-04-28T16:42:16+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"POST","url":"/apps/text/session/sync","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhc6239Ak@iIqzmwbdRfQAAAAQ","level":0,"time":"2020-04-28T16:42:19+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36 OPR/67.0.3575.137","version":"18.0.4.2"} {"reqId":"Xqhc6zavmyISm-TUg-5gsgAAAAc","level":0,"time":"2020-04-28T16:42:19+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/ocs/v2.php/cloud/groups/ProjectManagementManager/users/details?offset=0&limit=25&search=","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36","version":"18.0.4.2"} {"reqId":"Xqhc6zavmyISm-TUg-5gsgAAAAc","level":0,"time":"2020-04-28T16:42:19+00:00","remoteAddr":"IPv6","user":"***REMOVED SENSITIVE VALUE***","app":"user_ldap","method":"GET","url":"/ocs/v2.php/cloud/groups/ProjectManagementManager/users/details?offset=0&limit=25&search=","message":"initializing paged search for Filter objectClass=* base Array\n(\n [0] => uid=***REMOVED SENSITIVE VALUE***,ou=projectmanagement,ou=***REMOVED SENSITIVE VALUE***,dc=***REMOVED SENSITIVE VALUE***,dc=***REMOVED SENSITIVE VALUE***\n)\n attr Array\n(\n [0] => primarygroupid\n)\n limit 500 offset 0","userAgent":"Mozilla/5.0 (Windows NT 10.0; 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Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} {"reqId":"Xqhdgt8ZKFTzIQOsyBrhtQAAAAw","level":0,"time":"2020-04-28T16:44:50+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36 OPR/67.0.3575.137","version":"18.0.4.2"} {"reqId":"Xqhdgt8ZKFTzIQOsyBrhtQAAAAw","level":0,"time":"2020-04-28T16:44:50+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"user_ldap","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"initializing paged search for Filter (&(|(objectclass=inetOrgPerson))(uid=***REMOVED SENSITIVE VALUE***)) base Array\n(\n [0] => dc=***REMOVED SENSITIVE VALUE***,dc=***REMOVED SENSITIVE VALUE***\n)\n attr Array\n(\n [0] => entryuuid\n [1] => nsuniqueid\n [2] => objectguid\n [3] => guid\n [4] => ipauniqueid\n [5] => dn\n [6] => uid\n [7] => samaccountname\n [8] => memberof\n [9] => mail\n [10] => cn\n [11] => jpegphoto\n [12] => thumbnailphoto\n)\n limit 500 offset 0","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36 OPR/67.0.3575.137","version":"18.0.4.2"} {"reqId":"Xqhdgt8ZKFTzIQOsyBrhtQAAAAw","level":0,"time":"2020-04-28T16:44:50+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"user_ldap","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"Ready for a paged search","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36 OPR/67.0.3575.137","version":"18.0.4.2"} {"reqId":"XqhdhH3AuTdpiPTXyTshFgAAAAA","level":0,"time":"2020-04-28T16:44:52+00:00","remoteAddr":"IPv4","user":"***REMOVED SENSITIVE VALUE***","app":"no app in context","method":"POST","url":"/apps/text/session/sync","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362","version":"18.0.4.2"} ```

Browser log

``` jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1 globals.js:66 Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 ne @ globals.js:64 get @ globals.js:64 ./node_modules/handlebars/dist/cjs/handlebars/no-conflict.js.exports.default @ no-conflict.js:9 ./node_modules/handlebars/dist/cjs/handlebars.runtime.js @ handlebars.runtime.js:60 __webpack_require__ @ bootstrap:19 ./node_modules/handlebars/runtime.js @ runtime.js:3 __webpack_require__ @ bootstrap:19 ./components/helpers/logical.js @ logical.js:3 __webpack_require__ @ bootstrap:19 ./components/helpers/index.js @ index.js:1 __webpack_require__ @ bootstrap:19 ./components/index.js @ index.js:1 __webpack_require__ @ bootstrap:19 ./index.js @ index.js:2 __webpack_require__ @ bootstrap:19 (anonymous) @ bootstrap:83 (anonymous) @ bootstrap:83 ProxyBus.js:65 Proxying an event bus of version 1.1.2 with 0.2.1 t @ index.js:8 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ notifications.js?v=9efc1e79-2:1 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ notifications.js?v=9efc1e79-2:1 (anonymous) @ notifications.js?v=9efc1e79-2:1 globals.js:66 Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 ne @ globals.js:64 get @ globals.js:64 e.default @ index.js:8 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ vue.esm.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ index.js:8 n @ notifications.js?v=9efc1e79-2:1 (anonymous) @ notifications.js?v=9efc1e79-2:1 (anonymous) @ notifications.js?v=9efc1e79-2:1 xhr.js:178 GET https://***REMOVED SENSITIVE VALUE***/ocs/v2.php/cloud/groups/ProjectManagementManager/users/details?offset=0&limit=25&search= 504 (Gateway Timeout) (anonymous) @ vue.runtime.esm.js:8 t.exports @ vue.runtime.esm.js:8 t.exports @ vuex.esm.js:6 Promise.then (async) u.request @ vuex.esm.js:6 r.forEach.u. @ vuex.esm.js:6 (anonymous) @ vue.runtime.esm.js:8 ne @ router.js:29 getUsers @ router.js:29 (anonymous) @ popper.js:25 c.dispatch @ vuex.esm.js:6 dispatch @ popper.js:25 infiniteHandler @ vue-5.js?v=9f21b095af9b877ae56d:22 Gt @ vue.runtime.esm.js:8 n @ vue.runtime.esm.js:8 Gt @ vue.runtime.esm.js:8 t.$emit @ vue.runtime.esm.js:8 attemptLoad @ vue-infinite-loading.js:6 scrollHandler @ vue-infinite-loading.js:6 (anonymous) @ vue-infinite-loading.js:6 setTimeout (async) (anonymous) @ vue-infinite-loading.js:6 Gt @ vue.runtime.esm.js:8 t.$emit @ vue.runtime.esm.js:8 reset @ vue-infinite-loading.js:6 selectedGroup @ vue-5.js?v=9f21b095af9b877ae56d:22 hn.run @ vue.runtime.esm.js:8 pn @ vue.runtime.esm.js:8 (anonymous) @ vue.runtime.esm.js:8 Kt @ vue.runtime.esm.js:8 Promise.then (async) Vt @ vue.runtime.esm.js:8 ee @ vue.runtime.esm.js:8 (anonymous) @ vue.runtime.esm.js:8 hn.update @ vue.runtime.esm.js:8 lt.notify @ vue.runtime.esm.js:8 set @ vue.runtime.esm.js:8 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 Lt.updateRoute @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 r @ vuex.esm.js:6 r @ vuex.esm.js:6 Ot @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 r @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 Promise.then (async) (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 At @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 d @ vuex.esm.js:6 r @ vuex.esm.js:6 r @ vuex.esm.js:6 r @ vuex.esm.js:6 Ot @ vuex.esm.js:6 Lt.confirmTransition @ vuex.esm.js:6 Lt.transitionTo @ vuex.esm.js:6 e.push @ vuex.esm.js:6 Ht.push @ vuex.esm.js:6 y @ vuex.esm.js:6 Gt @ vue.runtime.esm.js:8 n @ vue.runtime.esm.js:8 Cr.i._wrapper @ vue.runtime.esm.js:8 index.js:43 {…} Error: Request failed with status code 504 at t.exports (createError.js:16) at t.exports (settle.js:17) at XMLHttpRequest.d.onreadystatechange (xhr.js:61) API_FAILURE @ index.js:31 (anonymous) @ popper.js:25 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 c._withCommit @ vuex.esm.js:6 c.commit @ vuex.esm.js:6 commit @ popper.js:25 (anonymous) @ router.js:29 Promise.catch (async) getUsers @ router.js:29 (anonymous) @ popper.js:25 c.dispatch @ vuex.esm.js:6 dispatch @ popper.js:25 infiniteHandler @ vue-5.js?v=9f21b095af9b877ae56d:22 Gt @ vue.runtime.esm.js:8 n @ vue.runtime.esm.js:8 Gt @ vue.runtime.esm.js:8 t.$emit @ vue.runtime.esm.js:8 attemptLoad @ vue-infinite-loading.js:6 scrollHandler @ vue-infinite-loading.js:6 (anonymous) @ vue-infinite-loading.js:6 setTimeout (async) (anonymous) @ vue-infinite-loading.js:6 Gt @ vue.runtime.esm.js:8 t.$emit @ vue.runtime.esm.js:8 reset @ vue-infinite-loading.js:6 selectedGroup @ vue-5.js?v=9f21b095af9b877ae56d:22 hn.run @ vue.runtime.esm.js:8 pn @ vue.runtime.esm.js:8 (anonymous) @ vue.runtime.esm.js:8 Kt @ vue.runtime.esm.js:8 Promise.then (async) Vt @ vue.runtime.esm.js:8 ee @ vue.runtime.esm.js:8 (anonymous) @ vue.runtime.esm.js:8 hn.update @ vue.runtime.esm.js:8 lt.notify @ vue.runtime.esm.js:8 set @ vue.runtime.esm.js:8 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 Lt.updateRoute @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 r @ vuex.esm.js:6 r @ vuex.esm.js:6 Ot @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 r @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 Promise.then (async) (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 At @ vuex.esm.js:6 (anonymous) @ vuex.esm.js:6 d @ vuex.esm.js:6 r @ vuex.esm.js:6 r @ vuex.esm.js:6 r @ vuex.esm.js:6 Ot @ vuex.esm.js:6 Lt.confirmTransition @ vuex.esm.js:6 Lt.transitionTo @ vuex.esm.js:6 e.push @ vuex.esm.js:6 Ht.push @ vuex.esm.js:6 y @ vuex.esm.js:6 Gt @ vue.runtime.esm.js:8 n @ vue.runtime.esm.js:8 Cr.i._wrapper @ vue.runtime.esm.js:8 ```

Additional information

Users in groups, which couldn't dissolved, are not able to login. After the same time, the user will get an "504 Gateway Timeout" error.

ChrissW-R1 commented 4 years ago

It looks like Nextcloud is taking too many requests on the LDAP server, in case of highly nested groups. Yes, we use a very complex LDAP structure.

Is it possible, that it is related to #20029?

Hedgehog57 commented 3 years ago

We got a problem with nested groups today. User in question wasn't able to login to Nextcloud with no errors. (endless loop) Administrator in Users tab cannot find this user. (endless loop) php ./occ ldap:check-user <username> --update show full information on user In mysql logs i can see endless requests like SELECT `owncloud_name`, `ldap_dn` FROM `oc_ldap_group_mapping` WHERE `ldap_dn` IN

User is a member of group A Group A is a member of group B Group B is a member of group C Group C is a member of group A

After we have broken a loop in LDAP(AD) the problem is gone.

szaimen commented 3 years ago

Is this Issue still valid in NC21.0.2? If not, please close this issue. Thanks! :)

Hedgehog57 commented 3 years ago

Hard to say. As I already said we've removed a loop. And I don't have LDAP server not used in production to test this behavior.

ghost commented 3 years ago

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

nextcloud / server