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Files view empty after 20.0.3 update #24691

Closed Bubu closed 3 years ago

Bubu commented 3 years ago

How to use GitHub

Steps to reproduce

  1. Update to 20.0.3
  2. Browse to Files view

Expected behaviour

See list of files

Actual behaviour

Empty page with left side panel (favourites, etc.) visible

Server configuration

Operating system: Archlinux

Web server: nginx

Database: postgres 12.5

PHP version: 7.4.13

Nextcloud version: (see Nextcloud admin page) 20.0.3.2

Updated from an older Nextcloud/ownCloud or fresh install: updated from owncloud 8 or something

Where did you install Nextcloud from: archlinux package

Signing status: No errors have been found.

List of activated apps:

App list ``` Enabled: - accessibility: 1.6.0 - activity: 2.13.3 - audioplayer: 3.0.0 - bookmarks: 4.0.5 - bruteforcesettings: 2.0.1 - calendar: 2.1.2 - cloud_federation_api: 1.3.0 - comments: 1.10.0 - contacts: 3.4.2 - contactsinteraction: 1.1.0 - dashboard: 7.0.0 - dav: 1.16.1 - deck: 1.2.2 - federatedfilesharing: 1.10.1 - federation: 1.10.1 - files: 1.15.0 - files_external: 1.11.1 - files_markdown: 2.3.1 - files_pdfviewer: 2.0.1 - files_rightclick: 0.17.0 - files_sharing: 1.12.0 - files_trashbin: 1.10.1 - files_versions: 1.13.0 - files_videoplayer: 1.9.0 - firstrunwizard: 2.9.0 - gpxpod: 4.2.4 - logreader: 2.5.0 - lookup_server_connector: 1.8.0 - mail: 1.7.2 - news: 15.1.0 - nextcloud_announcements: 1.9.0 - notes: 4.0.1 - notifications: 2.8.0 - oauth2: 1.8.0 - passman: 2.3.6 - password_policy: 1.10.1 - photos: 1.2.0 - previewgenerator: 3.0.1 - privacy: 1.4.0 - provisioning_api: 1.10.0 - recommendations: 0.8.0 - richdocuments: 3.7.11 - serverinfo: 1.10.0 - settings: 1.2.0 - sharebymail: 1.10.0 - spreed: 10.0.3 - support: 1.3.0 - survey_client: 1.8.0 - systemtags: 1.10.0 - tasks: 0.13.6 - text: 3.1.0 - theming: 1.11.0 - twofactor_backupcodes: 1.9.0 - twofactor_totp: 5.0.0 - updatenotification: 1.10.0 - user_status: 1.0.1 - viewer: 1.4.0 - weather_status: 1.0.0 - workflowengine: 2.2.0 ```

Nextcloud configuration: (after the 20.0.2 downgrade)

Config report ``` $CONFIG = array ( 'instanceid' => '', 'passwordsalt' => '', 'secret' => '', 'trusted_domains' => array ( 0 => 'cloud.bubu1.eu', ), 'memcache.local' => '\\OC\\Memcache\\APCu', 'memcache.distributed' => '\\OC\\Memcache\\Redis', 'filelocking.enabled' => true, 'memcache.locking' => '\\OC\\Memcache\\Redis', 'redis' => array ( 'host' => '/var/run/redis/redis.sock', 'dbindex' => 3, 'port' => 0, 'timeout' => 0, ), 'datadirectory' => '/usr/share/webapps/nextcloud/data', 'dbtype' => 'pgsql', 'version' => '20.0.2.2', 'dbname' => '', 'dbhost' => '', 'dbtableprefix' => '', 'dbuser' => '', 'dbpassword' => '', 'installed' => true, 'forcessl' => true, 'mail_smtpmode' => 'smtp', 'mail_from_address' => 'nextcloud', 'mail_domain' => 'bubu1.eu', 'loglevel' => 2, 'theme' => '', 'maintenance' => false, 'trashbin_retention_obligation' => 'auto', 'htaccess.RewriteBase' => '/', 'overwrite.cli.url' => 'https://cloud.bubu1.eu/', 'updater.release.channel' => 'stable', 'app_install_overwrite' => array ( 0 => 'passman', 1 => 'mail', 2 => 'tasks', 3 => 'calendar', 4 => 'audioplayer', 5 => 'ocsms', 6 => 'ocr', 7 => 'camerarawpreviews', ), 'mail_sendmailmode' => 'smtp', 'preview_libreoffice_path' => '/usr/bin/libreoffice', 'enabledPreviewProviders' => array ( 0 => 'OC\\Preview\\PNG', 1 => 'OC\\Preview\\JPEG', 2 => 'OC\\Preview\\GIF', 3 => 'OC\\Preview\\HEIC', 4 => 'OC\\Preview\\BMP', 5 => 'OC\\Preview\\XBitmap', 6 => 'OC\\Preview\\MP3', 7 => 'OC\\Preview\\TXT', 8 => 'OC\\Preview\\MarkDown', 9 => 'OC\\Preview\\OpenDocument', ), ); ```

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: FF 83

Operating system: Archlinux

Logs

Web server error log

Web server error log Some log entries like this ``` 2020/12/14 13:09:41 [warn] 912851#912851: *2646113 upstream sent more data than specified in "Content-Length" header while reading upstream, client: 5.28.91.87, server: cloud.bubu1.eu, request: "GET /js/files/merged-index.js?v=63847e2b-0 HTTP/2.0", upstream: "fastcgi://unix:/var/run/php-fpm/php-fpm.sock:", host: "cloud.bubu1.eu" ```

Nextcloud log (data/nextcloud.log) Nothing logged when (re)loading the files view

Browser log

Browser log ``` Insert your browser log here, this could for example include: a) browser console was showing lots of errors related to OCA files not being loaded/not being available/something... I've currently downgraded again. If these logs would be useful, I can try the upgrade one more time. b) No network log errors ```
kesselb commented 3 years ago

Thank you for reporting this issue :+1:

I will need your browser console log to investigate this issue. Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.

How to access your browser console (Click to expand) # Chrome - Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools. - Alternative method: 1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools. 2. Click the “console” tab. # Safari - Press CMD + ALT + I to open the Web Inspector. - See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.) # IE9 1. Press F12 to open the developer tools. 2. Click the “console” tab. # Firefox - Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs). - or, if Firebug is installed (recommended): 1. Press F12 to open Firebug. 2. Click on the “console” tab. # Opera 1. Press CTRL + SHIFT + I to open Dragonfly. 2. Click on the “console” tab.
Bubu commented 3 years ago

Mh, after doing the update again, I can't reproduce the error... :thinking: