Please use the 👍 reaction to show that you are affected by the same issue.
Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
Subscribe to receive notifications on status change and new comments.
Steps to reproduce
Update Nextcloud 20.0.6 to 20.0.7 via webupdater
Expected behaviour
Aktualisierung auf 20.0.7
Actual behaviour
Error while updating to 20.0.7 -> MySQL server has gone away
Doctrine\DBAL\Exception\DriverException: An exception occurred while executing 'ALTER TABLE oc_music_playlists ADD "updated" DATETIME DEFAULT NULL': SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
Detaillierte Protokollmeldungen
Update vorbereiten
Log-Level auf "debug" gesetzt
Wartungsmodus eingeschaltet
Reparaturschritt: Repair MySQL collation
Reparaturinformation: All tables already have the correct collation -> nothing to do
Reparaturschritt: Repair SQLite autoincrement
Reparaturschritt: Copy data from accounts table when migrating from ownCloud
Reparaturschritt: Drop account terms table when migrating from ownCloud
Das Datenbankschema wird aktualisiert
Datenbank aktualisiert
Reparaturschritt: Drop any incompatible music database entries
Doctrine\DBAL\Exception\DriverException:
An exception occurred while executing 'ALTER TABLE oc_music_playlists ADD `updated` DATETIME
DEFAULT NULL': SQLSTATE[HY000]:
General error: 2006 MySQL server has gone away
Das Update ist fehlgeschlagen. Bitte melde dieses Problem an die Nextcloud Community.
Server configuration
Operating system:
Betriebssystem: | Linux 4.15.0 x86_64
Prozessor: | Intel(R) Xeon(R) CPU E5-2680 v3 @ 2.50GHz (4 cores)
Speicher: | 4.00 GB
Web server:
Server version: Apache/2.4.29 (Ubuntu)
Server built: 2020-08-12T21:33:25
Database:
Art: mysql (MariaDB)
Version: 10.5.8
Größe: 99,5 MB
Nextcloud version: (see Nextcloud admin page)
Nextcloud 20.0.6
Updated from an older Nextcloud/ownCloud or fresh install:
Updated from 20.0.5
Where did you install Nextcloud from:
Signing status:
Signing status
```
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
--> No errors have been found.
```
Config report
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "20.0.6.1",
"overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***.de\/nextcloud",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\APCu",
"filesystem_check_changes": 1,
"allow_user_to_change_display_name": false,
"updater.release.channel": "stable",
"theme": "",
"loglevel": 4,
"log_rotate_size": 104857600,
"mysql.utf8mb4": true,
"maintenance": false
}
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
```
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
--> NO
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
--> There are no commands defined in the "ldap" namespace.
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
Client configuration
Browser:
--> FireFox
Operating system:
--> Microsoft Windows 10
Logs
I had have restored the Backup after the crash, so there no log files.
How to use GitHub
Steps to reproduce
Expected behaviour
Aktualisierung auf 20.0.7
Actual behaviour
Error while updating to 20.0.7 -> MySQL server has gone away
Doctrine\DBAL\Exception\DriverException: An exception occurred while executing 'ALTER TABLE oc_music_playlists ADD "updated" DATETIME DEFAULT NULL': SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
Detaillierte Protokollmeldungen
Das Update ist fehlgeschlagen. Bitte melde dieses Problem an die Nextcloud Community.
Server configuration
Operating system:
Betriebssystem: | Linux 4.15.0 x86_64 Prozessor: | Intel(R) Xeon(R) CPU E5-2680 v3 @ 2.50GHz (4 cores) Speicher: | 4.00 GB
Web server: Server version: Apache/2.4.29 (Ubuntu) Server built: 2020-08-12T21:33:25
Database: Art: mysql (MariaDB) Version: 10.5.8 Größe: 99,5 MB
PHP version: Version: 7.4.14 Arbeitspeicher-Grenzwert: 2 GB Maximale Ausführungszeit: 3600 Maximale Größe zum Hochladen: 32 MB
Nextcloud version: (see Nextcloud admin page) Nextcloud 20.0.6
Updated from an older Nextcloud/ownCloud or fresh install: Updated from 20.0.5
Where did you install Nextcloud from:
Signing status:
Signing status
``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. --> No errors have been found. ```List of activated apps:
App list
``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder Enabled: - accessibility: 1.6.0 - activity: 2.13.4 - bruteforcesettings: 2.0.1 - cloud_federation_api: 1.3.0 - comments: 1.10.0 - contactsinteraction: 1.1.0 - dashboard: 7.0.0 - dav: 1.16.2 - federatedfilesharing: 1.10.2 - federation: 1.10.1 - files: 1.15.0 - files_external: 1.11.1 - files_pdfviewer: 2.0.1 - files_rightclick: 0.17.0 - files_sharing: 1.12.2 - files_trackdownloads: 1.9.0 - files_trashbin: 1.10.1 - files_versions: 1.13.0 - firstrunwizard: 2.9.0 - groupfolders: 8.2.0 - logreader: 2.5.0 - lookup_server_connector: 1.8.0 - music: 0.17.3 - nextcloud_announcements: 1.9.0 - notifications: 2.8.0 - oauth2: 1.8.0 - password_policy: 1.10.1 - photos: 1.2.3 - privacy: 1.4.0 - provisioning_api: 1.10.0 - recommendations: 0.8.0 - serverinfo: 1.10.0 - settings: 1.2.0 - sharebymail: 1.10.0 - support: 1.3.0 - systemtags: 1.10.0 - text: 3.1.0 - theming: 1.11.0 - twofactor_admin: 3.0.0 - twofactor_backupcodes: 1.9.0 - twofactor_totp: 5.0.0 - updatenotification: 1.10.0 - user_status: 1.0.1 - viewer: 1.4.0 - weather_status: 1.0.0 - workflowengine: 2.2.0 Disabled: - admin_audit - encryption - files_videoplayer - survey_client - user_ldap ```Nextcloud configuration:
Config report
``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "20.0.6.1", "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***.de\/nextcloud", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "ssl", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "memcache.local": "\\OC\\Memcache\\APCu", "filesystem_check_changes": 1, "allow_user_to_change_display_name": false, "updater.release.channel": "stable", "theme": "", "loglevel": 4, "log_rotate_size": 104857600, "mysql.utf8mb4": true, "maintenance": false } or Insert your config.php content here. Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …) ```Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no --> NO
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your Nextcloud installation folder --> There are no commands defined in the "ldap" namespace. Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ```Client configuration
Browser: --> FireFox
Operating system:
--> Microsoft Windows 10
Logs
I had have restored the Backup after the crash, so there no log files.