Inkletblot
commented
3 years ago UPDATE!
The files on the NC server are not corrupted, something in the client/web portal is corrupting them when they are downloaded. I recently bought a new laptop and had to download everything for the first time. The files were likely broken then, although I do not know.
I have downloaded one of the files directly from the NC server and it opened up just fine, downloading the same file through the client renders a corrupted file.
Not sure what to make of this but it's nice to know that I haven't permanently lost any of my docs.
Michael2222
szaimen
How to use GitHub
Just a note, this is kind of important to me, I have backups of the vm but it's pretty much 4 years of university work. I haven't checked the backups yet. I do 2 a week but only save 2 due to space constraints. And the most recent one was 12AM today so my oldest backup is only from the 24th and I don't have a lot of hope right now.
Also, it is only office documents, so far it seems that nothing else is wrong, pdf, images (many types), zips all work fine still.
Steps to reproduce
Expected behaviour
Word document (or other office document) opens normally.
Actual behaviour
All office documents are corrupted, salvaging text or repairing in word does nothing. Changing extension from .docx (or other) to .zip does not work either, archive manager complains that archive is corrupted.
Server configuration
Operating system: Ubuntu 20.04.02 LTS
Web server: Apache2
Database: MySQL
PHP version: PHP 7.4.3
Nextcloud version: (see Nextcloud admin page) 20.0.1
Updated from an older Nextcloud/ownCloud or fresh install: Fresh install.
Where did you install Nextcloud from: from source, I still have the tar in the home folder of the VM (from memory, it was around 6 months ago)
Signing status:
Signing status
``` No errors have been found. ```List of activated apps:
App list
``` Enabled: - accessibility: 1.6.0 - activity: 2.13.2 - bookmarks: 4.0.5 - breezedark: 20.0.1 - calendar: 2.1.2 - cloud_federation_api: 1.3.0 - comments: 1.10.0 - contacts: 3.4.1 - contactsinteraction: 1.1.0 - dashboard: 7.0.0 - dav: 1.16.0 - federatedfilesharing: 1.10.1 - federation: 1.10.1 - files: 1.15.0 - files_pdfviewer: 2.0.1 - files_rightclick: 0.17.0 - files_sharing: 1.12.0 - files_trashbin: 1.10.1 - files_versions: 1.13.0 - files_videoplayer: 1.9.0 - firstrunwizard: 2.9.0 - forms: 2.0.4 - integration_gitlab: 0.0.8 - logreader: 2.5.0 - lookup_server_connector: 1.8.0 - nextcloud_announcements: 1.9.0 - notifications: 2.8.0 - oauth2: 1.8.0 - password_policy: 1.10.1 - photos: 1.2.0 - privacy: 1.4.0 - provisioning_api: 1.10.0 - recommendations: 0.8.0 - richdocuments: 3.7.9 - serverinfo: 1.10.0 - settings: 1.2.0 - sharebymail: 1.10.0 - support: 1.3.0 - survey_client: 1.8.0 - systemtags: 1.10.0 - text: 3.1.0 - theming: 1.11.0 - twofactor_backupcodes: 1.9.0 - updatenotification: 1.10.0 - user_status: 1.0.0 - viewer: 1.4.0 - weather_status: 1.0.0 - workflowengine: 2.2.0 Disabled: - admin_audit - encryption - files_external - mail - user_ldap ```Nextcloud configuration:
Config report
``` { "system": { "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": { "0": "localhost", "1": "nextcloud.inkletblot.com", "2": "cloud.inkletblot.com", "4": "192.168.2.104" }, "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "overwriteprotocol": "https", "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "20.0.1.1", "overwrite.cli.url": "http:\/\/localhost", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***" }, "apps": { "accessibility": { "enabled": "yes", "installed_version": "1.6.0", "types": "" }, "activity": { "enabled": "yes", "installed_version": "2.13.2", "types": "filesystem" }, "backgroundjob": { "lastjob": "199" }, "bookmarks": { "enabled": "yes", "installed_version": "4.0.5", "types": "" }, "breezedark": { "enabled": "yes", "installed_version": "20.0.1", "theme_enabled": "1", "theme_login_page": "1", "types": "" }, "calendar": { "enabled": "yes", "installed_version": "2.1.2", "types": "" }, "cloud_federation_api": { "enabled": "yes", "installed_version": "1.3.0", "types": "filesystem" }, "comments": { "enabled": "yes", "installed_version": "1.10.0", "types": "logging" }, "contacts": { "enabled": "yes", "installed_version": "3.4.1", "types": "filesystem" }, "contactsinteraction": { "enabled": "yes", "installed_version": "1.1.0", "types": "dav" }, "core": { "installedat": "1605519981.5796", "lastcron": "1616723948", "lastupdateResult": "{\"version\":\"20.0.8.1\",\"versionstring\":\"Nextcloud 20.0.8\",\"url\":\"https:\\\/\\\/download.nextcloud.com\\\/server\\\/releases\\\/nextcloud-20.0.8.zip\",\"web\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/20\\\/admin_manual\\\/maintenance\\\/upgrade.html\",\"changes\":\"https:\\\/\\\/updates.nextcloud.com\\\/changelog_server\\\/?version=20.0.8\",\"autoupdater\":\"1\",\"eol\":\"0\"}", "lastupdatedat": "1616723488", "public_files": "files_sharing\/public.php", "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php", "theming.variables": "b92d206521717ac032f8aa58d3c7ff2f", "vendor": "nextcloud" }, "dashboard": { "enabled": "yes", "installed_version": "7.0.0", "types": "" }, "dav": { "enabled": "yes", "installed_version": "1.16.0", "types": "filesystem" }, "federatedfilesharing": { "enabled": "yes", "installed_version": "1.10.1", "types": "" }, "federation": { "enabled": "yes", "installed_version": "1.10.1", "types": "authentication" }, "files": { "cronjob_scan_files": "500", "enabled": "yes", "installed_version": "1.15.0", "types": "filesystem" }, "files_pdfviewer": { "enabled": "yes", "installed_version": "2.0.1", "types": "" }, "files_rightclick": { "enabled": "yes", "installed_version": "0.17.0", "types": "" }, "files_sharing": { "enabled": "yes", "installed_version": "1.12.0", "types": "filesystem" }, "files_trashbin": { "enabled": "yes", "installed_version": "1.10.1", "types": "filesystem,dav" }, "files_versions": { "enabled": "yes", "installed_version": "1.13.0", "types": "filesystem,dav" }, "files_videoplayer": { "enabled": "yes", "installed_version": "1.9.0", "types": "" }, "firstrunwizard": { "enabled": "yes", "installed_version": "2.9.0", "types": "logging" }, "forms": { "enabled": "yes", "installed_version": "2.0.4", "types": "" }, "integration_gitlab": { "enabled": "yes", "installed_version": "0.0.8", "types": "" }, "logreader": { "enabled": "yes", "installed_version": "2.5.0", "types": "" }, "lookup_server_connector": { "enabled": "yes", "installed_version": "1.8.0", "types": "authentication" }, "mail": { "enabled": "no", "installed_version": "1.7.0", "types": "" }, "nextcloud_announcements": { "enabled": "yes", "installed_version": "1.9.0", "pub_date": "Thu, 24 Oct 2019 00:00:00 +0200", "types": "logging" }, "notifications": { "enabled": "yes", "installed_version": "2.8.0", "types": "logging" }, "oauth2": { "enabled": "yes", "installed_version": "1.8.0", "types": "authentication" }, "password_policy": { "enabled": "yes", "installed_version": "1.10.1", "types": "authentication" }, "photos": { "enabled": "yes", "installed_version": "1.2.0", "types": "" }, "privacy": { "enabled": "yes", "installed_version": "1.4.0", "types": "" }, "provisioning_api": { "enabled": "yes", "installed_version": "1.10.0", "types": "prevent_group_restriction" }, "recommendations": { "enabled": "yes", "installed_version": "0.8.0", "types": "" }, "richdocuments": { "enabled": "yes", "installed_version": "3.7.9", "types": "filesystem,dav,prevent_group_restriction" }, "serverinfo": { "enabled": "yes", "installed_version": "1.10.0", "types": "" }, "settings": { "enabled": "yes", "installed_version": "1.2.0", "types": "" }, "sharebymail": { "enabled": "yes", "installed_version": "1.10.0", "types": "filesystem" }, "support": { "enabled": "yes", "installed_version": "1.3.0", "types": "session" }, "survey_client": { "enabled": "yes", "installed_version": "1.8.0", "types": "" }, "systemtags": { "enabled": "yes", "installed_version": "1.10.0", "types": "logging" }, "text": { "enabled": "yes", "installed_version": "3.1.0", "types": "dav" }, "theming": { "enabled": "yes", "installed_version": "1.11.0", "types": "logging" }, "twofactor_backupcodes": { "enabled": "yes", "installed_version": "1.9.0", "types": "" }, "updatenotification": { "contacts": "3.4.2", "core": "20.0.2.2", "enabled": "yes", "installed_version": "1.10.0", "richdocuments": "3.7.10", "types": "", "update_check_errors": "0" }, "user_status": { "enabled": "yes", "installed_version": "1.0.0", "types": "" }, "viewer": { "enabled": "yes", "installed_version": "1.4.0", "types": "" }, "weather_status": { "enabled": "yes", "installed_version": "1.0.0", "types": "" }, "workflowengine": { "enabled": "yes", "installed_version": "2.2.0", "types": "filesystem" } } } ```Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
Client configuration
Browser: Firefox 87.0 (64-bit)
Operating system: Windows 10
Logs
Web server error log
Web server error log
error.log ``` [Fri Mar 26 00:01:02.776500 2021] [mpm_prefork:notice] [pid 865] AH00163: Apache/2.4.41 (Ubuntu) configured -- resuming normal operations [Fri Mar 26 00:01:02.776545 2021] [core:notice] [pid 865] AH00094: Command line: '/usr/sbin/apache2' [Fri Mar 26 00:49:12.967034 2021] [access_compat:error] [pid 176549] [client 192.168.2.101:35160] AH01797: client denied by server configuration: /var/www/nextcloud/config [Fri Mar 26 01:42:41.459442 2021] [mpm_prefork:notice] [pid 865] AH00169: caught SIGTERM, shutting down [Fri Mar 26 01:44:04.478992 2021] [mpm_prefork:notice] [pid 913] AH00163: Apache/2.4.41 (Ubuntu) configured -- resuming normal operations [Fri Mar 26 01:44:04.479469 2021] [core:notice] [pid 913] AH00094: Command line: '/usr/sbin/apache2' [Fri Mar 26 01:44:15.244276 2021] [access_compat:error] [pid 1112] [client 192.168.2.101:55334] AH01797: client denied by server configuration: /var/www/nextcloud/config [Fri Mar 26 01:44:19.039099 2021] [access_compat:error] [pid 1129] [client 192.168.2.101:55380] AH01797: client denied by server configuration: /var/www/nextcloud/config [Fri Mar 26 01:51:32.281191 2021] [access_compat:error] [pid 1135] [client 192.168.2.101:58234] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata ``` access.log ``` https://www.mediafire.com/file/x8r0xn8tdwvpfjm/access.log/file ```Nextcloud log (data/nextcloud.log)
Nextcloud log
``` https://www.mediafire.com/file/2a3xr2wrx9paf7z/nextcloud.log/file ```Browser log
Browser log
Not sure how this will help but here it is. ``` jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 3 globals.js:60:15 [Nano] Nano Defender Activated :: cloud.inkletblot.com core.js:43:24 Content Security Policy: The pageās settings blocked the loading of a resource at eval (āscript-srcā). Content Security Policy: The pageās settings blocked the loading of a resource at inline (āscript-srcā). common.js:2:319 Content Security Policy: The pageās settings blocked the loading of a resource at inline (āscript-srcā). 11 core.js:214:33 Content Security Policy: The pageās settings blocked the loading of a resource at inline (āscript-srcā). utils.js:35:9 Content Security Policy: The pageās settings blocked the loading of a resource at inline (āscript-srcā). gps.js:199:11 No OC found index.js:46:12 JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:551 jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15 $ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 4 globals.js:60:15 Notifications permissions granted App.vue:296 jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15 $ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15 OCA.Files.Sidebar initialized Sidebar.js:37:10 Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 3 globals.js:60:15 Uncaught TypeError: OCA.Files.DetailTabView is undefined