Updated from an older Nextcloud/ownCloud or fresh install:
fresh
Where did you install Nextcloud from:
tar
Signing status:
Signing status
```
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
```
No errors have been found.
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
Client configuration
Browser:
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46
Operating system:
Windows 10 Pro
Logs
Web server error log
Web server error log
```
Insert your webserver log here
```
Nextcloud log (data/nextcloud.log)
Nextcloud log
```
Insert your Nextcloud log here
```
see above
Browser log
Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
How to use GitHub
Expected behaviour
no logged error
Actual behaviour
Log full of combination of following 3 lines error PHP
Server configuration
Operating system: Debian 10.9 (Linux 4.19.0 #1 SMP Tue Jun 9 12:58:54 MSK 2020 x86_64)
Web server: nginx/1.19.10 (fpm-fcgi)
Database: Mariadb 10.5.9
PHP version: 8.0.3 Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, smbclient, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, libsmbclient, Zend OPcache Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install: fresh
Where did you install Nextcloud from: tar
Signing status:
Signing status
``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. ``` No errors have been found.List of activated apps:
App list
``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ``` Enabled: - accessibility: 1.7.0 - admin_audit: 1.11.0 - apporder: 0.12.0 - bruteforcesettings: 2.1.0 - calendar: 2.2.0 - cloud_federation_api: 1.4.0 - contacts: 3.5.1 - dav: 1.17.1 - external: 3.8.1 - federatedfilesharing: 1.11.0 - files: 1.16.0 - files_antivirus: 3.2.0 - files_pdfviewer: 2.1.0 - files_rightclick: 1.0.0 - files_trashbin: 1.11.0 - geoblocker: 0.4.6 - groupfolders: 9.0.0 - impersonate: 1.8.0 - issuetemplate: 0.7.0 - keeweb: 0.6.5 - logreader: 2.6.0 - lookup_server_connector: 1.9.0 - mail: 1.9.5 - notifications: 2.9.0 - oauth2: 1.9.0 - password_policy: 1.11.0 - provisioning_api: 1.11.0 - richdocuments: 4.0.4 - richdocumentscode: 6.4.705 - settings: 1.3.0 - suspicious_login: 4.0.0 - theming: 1.12.0 - twofactor_backupcodes: 1.10.0 - twofactor_totp: 6.0.0 - twofactor_u2f: 6.1.0 - updatenotification: 1.11.0 - user_usage_report: 1.5.0 - viewer: 1.5.0 - workflowengine: 2.3.0 Disabled: - activity - comments - contactsinteraction - dashboard - encryption - federation - files_external - files_sharing - files_versions - files_videoplayer - firstrunwizard - nextcloud_announcements - photos - privacy - recommendations - serverinfo - sharebymail - support - survey_client - systemtags - text - user_ldap - user_status - weather_statusNextcloud configuration:
Config report
``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder or Insert your config.php content here. Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …) ``` { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "skeletondirectory": "\/var\/data\/nexcloud\/skeleton", "share_folder": "\/09. Geteilte Dateien", "version": "21.0.1.1", "dbtype": "mysql", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "3306", "dbname": "***REMOVED SENSITIVE VALUE***", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "installed": true, "maintenance": false, "default_language": "de", "default_locale": "de", "default_phone_region": "DE", "defaultapp": "dashboard,files", "knowledgebaseenabled": true, "allow_user_to_change_display_name": false, "enable_previews": true, "enabledPreviewProviders": [ "OC\\Preview\\JPEG", "OC\\Preview\\PNG" ], "preview_max_x": 1024, "preview_max_y": 768, "preview_max_scale_factor": 1, "auth.bruteforce.protection.enabled": true, "quota_include_external_storage": false, "trashbin_retention_obligation": "auto, 7", "versions_retention_obligation": "auto, 7", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpdebug": false, "mail_smtpmode": "smtp", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "ssl", "mail_smtpport": "465", "mail_smtptimeout": 15, "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_template_class": "\\OC\\Mail\\EMailTemplate", "mail_send_plaintext_only": false, "overwritehost": "***REMOVED SENSITIVE VALUE***", "overwriteprotocol": "https", "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***", "htaccess.RewriteBase": "\/", "log_type": "file", "logfile": "\/var\/data\/nextcloud\/nextcloud.log", "loglevel": 2, "logtimezone": "Europe\/Berlin", "log_rotate_size": 5242880, "cron_log": true, "filesystem_cache_readonly": false, "filesystem_check_changes": 0, "filelocking.enabled": "true", "cache_chunk_gc_ttl": 86400, "memcache.local": "\\OC\\Memcache\\APCu", "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "timeout": 0 }, "activity_expire_days": 14, "secret": "***REMOVED SENSITIVE VALUE***", "blacklisted_files": [ ".htaccess", "Thumbs.db", "thumbs.db" ], "minimum.supported.desktop.version": "3.0.0", "updatechecker": true, "updater.release.channel": "stable", "upgrade.disable-web": false, "appstoreenabled": true, "appcodechecker": true, "integrity.check.disabled": false, "login_form_autocomplete": false, "remember_login_cookie_lifetime": 0, "session_lifetime": 1800, "session_keepalive": true, "app_install_overwrite": [ "occweb", "issuetemplate" ], "data-fingerprint": "43d3ef1b92f653c12b2275d82d596256", "twofactor_enforced": "false", "twofactor_enforced_groups": [ "Inhaber" ], "twofactor_enforced_excluded_groups": [], "theme": "", "trusted_proxies": "***REMOVED SENSITIVE VALUE***" }Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your Nextcloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ```Client configuration
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46
Operating system: Windows 10 Pro
Logs
Web server error log
Web server error log
``` Insert your webserver log here ```Nextcloud log (data/nextcloud.log)
Nextcloud log
``` Insert your Nextcloud log here ``` see aboveBrowser log
Browser log
``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```