Are you using external storage, if yes which one: smb
Are you using encryption: no
Are you using an external user-backend, if yes which one: LDAP
LDAP configuration (delete this part if not used)
LDAP config
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
Client configuration
Browser: Opera, Firefox
Operating system: Windows 10, Debian testing
Logs
Web server error log
Web server error log
```
Insert your webserver log here
```
Nextcloud log (data/nextcloud.log)
Nextcloud log
```
Insert your Nextcloud log here
```
Browser log
Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
kesselb
commented
3 years ago
This looks like some error in escaping of URL containing "%20", as this is escaped into "%2520" and then file is not found. Original directory URL: https://example.com/index.php/apps/files/?dir=/abcd/test/Documents/Testing%20Directory&fileid=1852584 Broken PDF file url: https://example.com/remote.php/dav/files/abcd/test/Documents/Testing%2520Directory/202105.pdf
Steps to reproduce
Expected behaviour
PDF will be loaded inside PDF.js in browser
Actual behaviour
PDF.js loads with error message: PDF.js v2.5.207 (build: 0974d6052) Message: Missing PDF "https://example.com/remote.php/dav/files/abcd/test/Documents/Testing%2520Directory/202105.pdf".
Server configuration
Operating system: Debian stable 10.9
Web server: apache2 2.4.38-3+deb10u4
Database: mariadb-server 1:10.3.27-0+deb10u1
PHP version: libapache2-mod-php 2:7.3+69
Nextcloud version: 21.0.2
Updated from an older Nextcloud/ownCloud or fresh install: updated from previous version
Where did you install Nextcloud from:
Signing status:
Signing status
No errors have been found.List of activated apps:
App list
Enabled: - accessibility: 1.7.0 - activity: 2.14.3 - audioplayer: 3.1.0 - bruteforcesettings: 2.1.0 - calendar: 2.2.1 - cloud_federation_api: 1.4.0 - comments: 1.11.0 - contacts: 3.5.1 - contactsinteraction: 1.2.0 - dav: 1.17.1 - external: 3.8.1 - federatedfilesharing: 1.11.0 - federation: 1.11.0 - files: 1.16.0 - files_external: 1.12.0 - files_pdfviewer: 2.1.0 - files_rightclick: 1.0.0 - files_sharing: 1.13.1 - files_trashbin: 1.11.0 - files_versions: 1.14.0 - files_videoplayer: 1.10.0 - firstrunwizard: 2.10.0 - keeweb: 0.6.5 - logreader: 2.6.0 - lookup_server_connector: 1.9.0 - nextcloud_announcements: 1.10.0 - notifications: 2.9.0 - oauth2: 1.9.0 - occweb: 0.0.7 - password_policy: 1.11.0 - photos: 1.3.0 - privacy: 1.5.0 - provisioning_api: 1.11.0 - ransomware_protection: 1.10.1 - recommendations: 1.0.0 - richdocuments: 4.1.1 - richdocumentscode: 6.4.806 - serverinfo: 1.11.0 - settings: 1.3.0 - sharebymail: 1.11.0 - spreed: 11.2.1 - support: 1.4.0 - survey_client: 1.9.0 - systemtags: 1.11.0 - text: 3.2.0 - theming: 1.12.0 - twofactor_backupcodes: 1.10.0 - updatenotification: 1.11.0 - user_ldap: 1.11.0 - user_status: 1.1.1 - viewer: 1.5.0 - weather_status: 1.1.0 - workflowengine: 2.3.0Disabled: - admin_audit - dashboard - encryptionNextcloud configuration:
Config report
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "example.com" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "21.0.2.1", "overwrite.cli.url": "https:\/\/emaple.com", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "filelocking.enabled": true, "memcache.locking": "\\OC\\Memcache\\Redis", "memcache.local": "\\OC\\Memcache\\APCu", "memcache.distributed": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "dbindex": 0, "password": "***REMOVED SENSITIVE VALUE***", "timeout": 1.5 }, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "tls", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "25", "maintenance": false, "theme": "", "loglevel": 2, "app_install_overwrite": [ "occweb" ], "ldapIgnoreNamingRules": false, "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "default_phone_region": "SK" }}Are you using external storage, if yes which one: smb
Are you using encryption: no
Are you using an external user-backend, if yes which one: LDAP
LDAP configuration (delete this part if not used)
LDAP config
``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your Nextcloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ```Client configuration
Browser: Opera, Firefox
Operating system: Windows 10, Debian testing
Logs
Web server error log
Web server error log
``` Insert your webserver log here ```Nextcloud log (data/nextcloud.log)
Nextcloud log
``` Insert your Nextcloud log here ```Browser log
Browser log
``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```