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Upgrade to 23 stuck in (app) upgrade mode #30815

Closed pathetic-lynx closed 2 years ago

pathetic-lynx commented 2 years ago

How to use GitHub

Steps to reproduce

  1. Upgrade to 23 from 22 (either web or occ)
  2. Upgrade seemingly succeeds (both web and occ)
  3. Nextcloud is stuck in app update mode

Expected behaviour

All apps updated successfully

Actual behaviour

Update says it updated support app from 1.5.0 -> 1.6.0 but occ:app list shows it as 1.5.0

occ status output:

  - installed: true
  - version: 23.0.0.10
  - versionstring: 23.0.0
  - edition: 
  - maintenance: false
  - needsDbUpgrade: true
  - productname: Nextcloud
  - extendedSupport: false

Server configuration

Operating system: arch

Database: Postgres version 12-alpine

Nextcloud version: 23.0.0.10

Updated from an older Nextcloud/ownCloud or fresh install: Updated from 22.??

Where did you install Nextcloud from: using latest docker image

List of activated apps:

``` Enabled: - activity: 2.15.0 - calendar: 3.0.5 - circles: 23.0.0 - cloud_federation_api: 1.6.0 - comments: 1.13.0 - contacts: 4.0.7 - contactsinteraction: 1.4.0 - dashboard: 7.3.0 - dav: 1.21.0 - federatedfilesharing: 1.13.0 - federation: 1.13.0 - files: 1.18.0 - files_external: 1.15.0 - files_pdfviewer: 2.4.0 - files_rightclick: 1.2.0 - files_sharing: 1.15.0 - files_trashbin: 1.13.0 - files_versions: 1.16.0 - files_videoplayer: 1.12.0 - firstrunwizard: 2.12.0 - logreader: 2.8.0 - lookup_server_connector: 1.11.0 - nextcloud_announcements: 1.12.0 - notes: 4.3.0 - notifications: 2.11.1 - oauth2: 1.11.0 - onlyoffice: 7.3.0 - password_policy: 1.13.0 - photos: 1.5.0 - privacy: 1.7.0 - provisioning_api: 1.13.0 - recommendations: 1.2.0 - serverinfo: 1.13.0 - settings: 1.5.0 - sharebymail: 1.13.0 - spreed: 13.0.1 - support: 1.5.0 - survey_client: 1.11.0 - systemtags: 1.13.0 - text: 3.4.0 - theming: 1.14.0 - twofactor_backupcodes: 1.12.0 - updatenotification: 1.13.0 - user_status: 1.3.1 - viewer: 1.7.0 - weather_status: 1.3.0 - workflowengine: 2.5.0 Disabled: - accessibility - admin_audit - bruteforcesettings - encryption - tasks - user_ldap ``` App list

Nextcloud configuration:

Config report ``` Nextcloud or one of the apps require upgrade - only a limited number of commands are available You may use your browser or the occ upgrade command to do the upgrade { "system": { "htaccess.RewriteBase": "\/", "memcache.local": "\\OC\\Memcache\\APCu", "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "nextcloud.thespi.re" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "23.0.0.10", "overwrite.cli.url": "https:\/\/nextcloud.thespi.re", "overwriteprotocol": "https", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "nc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "maintenance": false, "integrity.check.disable": true, "loglevel": 2, "theme": "" }, "apps": { "accessibility": { "installed_version": "1.4.0", "types": "", "enabled": "no" }, "activity": { "types": "filesystem", "enabled": "yes", "installed_version": "2.15.0" }, "backgroundjob": { "lastjob": "41384" }, "bruteforcesettings": { "enabled": "no", "types": "", "installed_version": "2.3.0" }, "calendar": { "enabled": "yes", "types": "", "installed_version": "3.0.5" }, "circles": { "migration_22": "1", "migration_22_1": "1", "types": "filesystem,dav", "enabled": "yes", "migration_run": "0", "installed_version": "23.0.0", "loopback_tmp_scheme": "https", "maintenance_run": "0", "maintenance_update": "{\"maximum\":3,\"3\":1642763402,\"2\":1642764902,\"1\":1642765202,\"4\":1642730402,\"5\":1642215601}" }, "cloud_federation_api": { "types": "filesystem", "enabled": "yes", "installed_version": "1.6.0" }, "comments": { "types": "logging", "enabled": "yes", "installed_version": "1.13.0" }, "contacts": { "types": "dav", "installed_version": "4.0.7", "enabled": "yes" }, "contactsinteraction": { "installed_version": "1.4.0", "types": "dav", "enabled": "yes" }, "core": { "installedat": "1581977633.536", "vendor": "nextcloud", "public_files": "files_sharing\/public.php", "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php", "backgroundjobs_mode": "cron", "theming.variables": "b92d206521717ac032f8aa58d3c7ff2f", "installed.bundles": "[\"CoreBundle\"]", "moveavatarsdone": "yes", "updater.secret.created": "1638399079", "lastcron": "1642765202", "previewsCleanedUp": "1", "lastupdatedat": "0", "lastupdateResult": "{\"version\":\"22.2.3.0\",\"versionstring\":\"Nextcloud 22.2.3\",\"url\":\"https:\\\/\\\/download.nextcloud.com\\\/server\\\/releases\\\/nextcloud-22.2.3.zip\",\"web\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/22\\\/admin_manual\\\/maintenance\\\/upgrade.html\",\"changes\":\"https:\\\/\\\/updates.nextcloud.com\\\/changelog_server\\\/?version=22.2.3\",\"autoupdater\":\"1\",\"eol\":\"0\"}", "enterpriseLogoChecked": "yes", "oc.integritycheck.checker": "[]" }, "dashboard": { "types": "", "enabled": "yes", "installed_version": "7.3.0" }, "dav": { "types": "filesystem", "enabled": "yes", "chunks_migrated": "1", "regeneratedBirthdayCalendarsForYearFix": "yes", "buildCalendarSearchIndex": "yes", "buildCalendarReminderIndex": "yes", "installed_version": "1.21.0" }, "federatedfilesharing": { "types": "", "enabled": "yes", "installed_version": "1.13.0" }, "federation": { "types": "authentication", "enabled": "yes", "installed_version": "1.13.0" }, "files": { "types": "filesystem", "enabled": "yes", "cronjob_scan_files": "500", "installed_version": "1.18.0" }, "files_external": { "types": "filesystem", "enabled": "yes", "installed_version": "1.15.0" }, "files_pdfviewer": { "types": "", "enabled": "yes", "installed_version": "2.4.0" }, "files_rightclick": { "types": "", "enabled": "yes", "installed_version": "1.2.0" }, "files_sharing": { "types": "filesystem", "enabled": "yes", "installed_version": "1.15.0" }, "files_trashbin": { "types": "filesystem,dav", "enabled": "yes", "installed_version": "1.13.0" }, "files_versions": { "types": "filesystem,dav", "enabled": "yes", "installed_version": "1.16.0" }, "files_videoplayer": { "types": "", "enabled": "yes", "installed_version": "1.12.0" }, "firstrunwizard": { "types": "logging", "enabled": "yes", "installed_version": "2.12.0" }, "logreader": { "types": "", "enabled": "yes", "levels": "11111", "installed_version": "2.8.0", "live": "1" }, "lookup_server_connector": { "types": "authentication", "enabled": "yes", "installed_version": "1.11.0" }, "nextcloud_announcements": { "types": "logging", "enabled": "yes", "pub_date": "Thu, 24 Oct 2019 00:00:00 +0200", "installed_version": "1.12.0" }, "notes": { "types": "", "enabled": "yes", "installed_version": "4.3.0" }, "notifications": { "installed_version": "2.11.1", "types": "logging", "enabled": "yes" }, "oauth2": { "types": "authentication", "enabled": "yes", "installed_version": "1.11.0" }, "onlyoffice": { "installed_version": "7.3.0", "demo": "{\"available\":true,\"enabled\":false,\"start\":{\"date\":\"2021-05-29 20:17:12.335877\",\"timezone_type\":3,\"timezone\":\"UTC\"}}", "DocumentServerUrl": "https:\/\/onlyoffice.thespi.re\/", "types": "prevent_group_restriction", "verify_peer_off": "false", "DocumentServerInternalUrl": "", "StorageUrl": "", "jwt_secret": "xxx", "settings_error": "", "enabled": "yes" }, "password_policy": { "enabled": "yes", "types": "authentication", "installed_version": "1.13.0" }, "photos": { "types": "", "enabled": "yes", "installed_version": "1.5.0" }, "privacy": { "types": "", "enabled": "yes", "installed_version": "1.7.0" }, "provisioning_api": { "types": "prevent_group_restriction", "enabled": "yes", "installed_version": "1.13.0" }, "recommendations": { "types": "", "enabled": "yes", "installed_version": "1.2.0" }, "serverinfo": { "types": "", "enabled": "yes", "installed_version": "1.13.0", "cached_count_filecache": "925694", "cached_count_storages": "10" }, "settings": { "types": "", "enabled": "yes", "installed_version": "1.5.0" }, "sharebymail": { "types": "filesystem", "enabled": "yes", "installed_version": "1.13.0" }, "spreed": { "stun_servers": "***REMOVED SENSITIVE VALUE***", "project_access_invalidated": "1", "installed_version": "13.0.1", "enabled": "yes", "types": "dav,prevent_group_restriction", "has_reference_id": "yes" }, "support": { "types": "session", "enabled": "yes", "SwitchUpdaterServerHasRun": "yes", "installed_version": "1.5.0" }, "survey_client": { "installed_version": "1.11.0", "types": "", "enabled": "yes", "last_sent": "1615347002", "last_report": "{\"id\":\"ocpb5j7ctqcr\",\"items\":[[\"server\",\"version\",\"21.0.0.18\"],[\"server\",\"code\",\"other\"],[\"server\",\"enable_avatars\",\"yes\"],[\"server\",\"enable_previews\",\"yes\"],[\"server\",\"memcache.local\",\"\\\\OC\\\\Memcache\\\\APCu\"],[\"server\",\"memcache.distributed\",\"none\"],[\"server\",\"asset-pipeline.enabled\",\"no\"],[\"server\",\"filelocking.enabled\",\"yes\"],[\"server\",\"memcache.locking\",\"none\"],[\"server\",\"debug\",\"no\"],[\"server\",\"cron\",\"cron\"],[\"php\",\"version\",\"7.4.15\"],[\"php\",\"memory_limit\",536870912],[\"php\",\"max_execution_time\",0],[\"php\",\"upload_max_filesize\",536870912],[\"database\",\"type\",\"pgsql\"],[\"database\",\"version\",\"PostgreSQL 12.6 on x86_64-pc-linux-musl, compiled by gcc (Alpine 10.2.1_pre1) 10.2.1 20201203, 64-bit\"],[\"database\",\"size\",1388987247],[\"apps\",\"privacy\",\"1.5.0\"],[\"apps\",\"accessibility\",\"disabled\"],[\"apps\",\"bruteforcesettings\",\"disabled\"],[\"apps\",\"federation\",\"1.11.0\"],[\"apps\",\"files_trashbin\",\"1.11.0\"],[\"apps\",\"lookup_server_connector\",\"1.9.0\"],[\"apps\",\"files_rightclick\",\"1.0.0\"],[\"apps\",\"calendar\",\"2.1.3\"],[\"apps\",\"files_videoplayer\",\"1.10.0\"],[\"apps\",\"logreader\",\"2.6.0\"],[\"apps\",\"photos\",\"1.3.0\"],[\"apps\",\"oauth2\",\"1.9.0\"],[\"apps\",\"provisioning_api\",\"1.11.0\"],[\"apps\",\"cloud_federation_api\",\"1.4.0\"],[\"apps\",\"recommendations\",\"1.0.0\"],[\"apps\",\"serverinfo\",\"1.11.0\"],[\"apps\",\"settings\",\"1.3.0\"],[\"apps\",\"survey_client\",\"1.9.0\"],[\"apps\",\"text\",\"3.2.0\"],[\"apps\",\"updatenotification\",\"1.11.0\"],[\"apps\",\"viewer\",\"1.5.0\"],[\"apps\",\"password_policy\",\"1.11.0\"],[\"apps\",\"files\",\"1.16.0\"],[\"apps\",\"dav\",\"1.17.1\"],[\"apps\",\"files_external\",\"1.12.0\"],[\"apps\",\"files_sharing\",\"1.13.1\"],[\"apps\",\"files_versions\",\"1.14.0\"],[\"apps\",\"sharebymail\",\"1.11.0\"],[\"apps\",\"workflowengine\",\"2.3.0\"],[\"apps\",\"comments\",\"1.11.0\"],[\"apps\",\"firstrunwizard\",\"2.10.0\"],[\"apps\",\"notifications\",\"2.9.0\"],[\"apps\",\"systemtags\",\"1.11.0\"],[\"apps\",\"theming\",\"1.12.0\"],[\"apps\",\"files_pdfviewer\",\"2.1.0\"],[\"apps\",\"contacts\",\"3.4.3\"],[\"apps\",\"notes\",\"4.0.2\"],[\"apps\",\"tasks\",\"0.13.6\"],[\"apps\",\"activity\",\"2.14.3\"],[\"apps\",\"nextcloud_announcements\",\"1.10.0\"],[\"apps\",\"contactsinteraction\",\"1.2.0\"],[\"apps\",\"dashboard\",\"7.1.0\"],[\"apps\",\"federatedfilesharing\",\"1.11.0\"],[\"apps\",\"support\",\"1.4.0\"],[\"apps\",\"twofactor_backupcodes\",\"1.10.0\"],[\"apps\",\"user_status\",\"1.1.1\"],[\"apps\",\"weather_status\",\"1.1.0\"],[\"apps\",\"spreed\",\"11.0.0\"],[\"stats\",\"num_files\",835193],[\"stats\",\"num_users\",2],[\"stats\",\"num_storages\",6],[\"stats\",\"num_storages_local\",4],[\"stats\",\"num_storages_home\",2],[\"stats\",\"num_storages_other\",0],[\"stats\",\"num_comments\",54],[\"stats\",\"num_comment_markers\",0],[\"stats\",\"num_systemtags\",0],[\"stats\",\"num_systemtags_mappings\",0],[\"files_sharing\",\"num_shares\",10],[\"files_sharing\",\"num_shares_user\",0],[\"files_sharing\",\"num_shares_groups\",0],[\"files_sharing\",\"num_shares_link\",10],[\"files_sharing\",\"num_shares_link_no_password\",10],[\"files_sharing\",\"num_fed_shares_sent\",0],[\"files_sharing\",\"num_fed_shares_received\",0],[\"files_sharing\",\"permissions_3_17\",4],[\"files_sharing\",\"permissions_3_1\",5],[\"files_sharing\",\"permissions_3_31\",1],[\"encryption\",\"enabled\",\"no\"],[\"encryption\",\"default_module\",\"no\"]]}" }, "systemtags": { "types": "logging", "enabled": "yes", "installed_version": "1.13.0" }, "tasks": { "types": "", "enabled": "no", "installed_version": "0.14.2" }, "text": { "types": "dav", "enabled": "yes", "installed_version": "3.4.0" }, "theming": { "types": "logging", "enabled": "yes", "installed_version": "1.14.0" }, "twofactor_backupcodes": { "types": "", "enabled": "yes", "installed_version": "1.12.0" }, "unsplash": { "installed_version": "1.2.2", "enabled": "no", "types": "" }, "updatenotification": { "types": "", "enabled": "yes", "installed_version": "1.13.0", "update_check_errors": "0", "contacts": "4.0.7", "onlyoffice": "7.3.0", "notes": "4.3.0", "tasks": "0.13.6", "spreed": "12.2.2", "core": "22.2.3.0", "calendar": "3.0.5" }, "user_status": { "types": "", "enabled": "yes", "installed_version": "1.3.1" }, "viewer": { "types": "", "enabled": "yes", "installed_version": "1.7.0" }, "weather_status": { "types": "", "enabled": "yes", "installed_version": "1.3.0" }, "workflowengine": { "types": "filesystem", "enabled": "yes", "installed_version": "2.5.0" } } } ```

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: -

Operating system: docker

Logs

Nextcloud log (data/nextcloud.log)

Nextcloud log ``` {"reqId":"GvoaicXxQLsLmrTbi1Fd","level":3,"time":"2022-01-22T13:22:49+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"Uninitialized string offset 0 at /var/www/html/core/Command/Maintenance/Mimetype/GenerateMimetypeFileBuilder.php#39","userAgent":"--","version":"23.0.0.10","exception":{"Exception":"Error","Message":"Uninitialized string offset 0 at /var/www/html/core/Command/Maintenance/Mimetype/GenerateMimetypeFileBuilder.php#39","Code":0,"Trace":[{"file":"/var/www/html/core/Command/Maintenance/Mimetype/GenerateMimetypeFileBuilder.php","line":39,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"Uninitialized string offset 0","/var/www/html/core/Command/Maintenance/Mimetype/GenerateMimetypeFileBuilder.php",39]},{"function":"OC\\Core\\Command\\Maintenance\\Mimetype\\{closure}","class":"OC\\Core\\Command\\Maintenance\\Mimetype\\GenerateMimetypeFileBuilder","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/core/Command/Maintenance/Mimetype/GenerateMimetypeFileBuilder.php","line":40,"function":"array_filter","args":[["_comment","_comment2","_comment3","_comment4","_comment5","_comment6","application/coreldraw","application/epub+zip","application/font-sfnt","application/font-woff","application/gpx+xml","application/illustrator","application/javascript","application/json","application/msaccess","application/msexcel","application/msonenote","application/mspowerpoint","application/msword","application/octet-stream","application/postscript","application/rss+xml","application/vnd.android.package-archive","application/vnd.lotus-wordpro","application/vnd.garmin.tcx+xml","application/vnd.google-earth.kml+xml","application/vnd.google-earth.kmz","application/vnd.ms-excel","application/vnd.ms-excel.addin.macroEnabled.12","application/vnd.ms-excel.sheet.binary.macroEnabled.12","application/vnd.ms-excel.sheet.macroEnabled.12","application/vnd.ms-excel.template.macroEnabled.12","application/vnd.ms-fontobject","application/vnd.ms-powerpoint","application/vnd.ms-powerpoint.addin.macroEnabled.12","application/vnd.ms-powerpoint.presentation.macroEnabled.12","application/vnd.ms-powerpoint.slideshow.macroEnabled.12","application/vnd.ms-powerpoint.template.macroEnabled.12","application/vnd.ms-visio.drawing.macroEnabled.12","application/vnd.ms-visio.drawing","application/vnd.ms-visio.stencil.macroEnabled.12","application/vnd.ms-visio.stencil","application/vnd.ms-visio.template.macroEnabled.12","application/vnd.ms-visio.template","application/vnd.ms-word.document.macroEnabled.12","application/vnd.ms-word.template.macroEnabled.12","application/vnd.oasis.opendocument.presentation","application/vnd.oasis.opendocument.presentation-template","application/vnd.oasis.opendocument.spreadsheet","application/vnd.oasis.opendocument.spreadsheet-template","application/vnd.oasis.opendocument.text","application/vnd.oasis.opendocument.text-master","application/vnd.oasis.opendocument.text-template","application/vnd.oasis.opendocument.graphics","application/vnd.oasis.opendocument.graphics-template","application/vnd.oasis.opendocument.text-web","application/vnd.oasis.opendocument.text-flat-xml","application/vnd.oasis.opendocument.spreadsheet-flat-xml","application/vnd.oasis.opendocument.graphics-flat-xml","application/vnd.oasis.opendocument.presentation-flat-xml","application/vnd.openxmlformats-officedocument.presentationml.presentation","application/vnd.openxmlformats-officedocument.presentationml.slideshow","application/vnd.openxmlformats-officedocument.presentationml.template","application/vnd.openxmlformats-officedocument.spreadsheetml.sheet","application/vnd.openxmlformats-officedocument.spreadsheetml.template","application/vnd.openxmlformats-officedocument.wordprocessingml.document","application/vnd.openxmlformats-officedocument.wordprocessingml.template","application/vnd.visio","application/vnd.wordperfect","application/x-7z-compressed","application/x-bzip2","application/x-cbr","application/x-compressed","application/x-dcraw","application/x-deb","application/x-fictionbook+xml","application/x-font","application/x-gimp","application/x-gzip","application/x-iwork-keynote-sffkey","application/x-iwork-numbers-sffnumbers","application/x-iwork-pages-sffpages","application/x-mobipocket-ebook","application/x-perl","application/x-photoshop","application/x-php","application/x-rar-compressed","application/x-tar","application/x-tex","application/xml","application/yaml","application/zip","database","httpd/unix-directory","text/css","text/csv","text/html","text/x-c","text/x-c++src","text/x-h","text/x-java-source","text/x-ldif","text/x-python","text/x-shellscript","web","application/internet-shortcut","application/km","application/x-freemind","application/vnd.xmind.workbook","image/targa","*** sensitive parameter replaced ***","application/vnd.openxmlformats-officedocument.wordprocessingml.document.docxf","application/vnd.openxmlformats-officedocument.wordprocessingml.document.oform"],{"__class__":"Closure"}]},{"file":"/var/www/html/lib/private/IntegrityCheck/Checker.php","line":203,"function":"generateFile","class":"OC\\Core\\Command\\Maintenance\\Mimetype\\GenerateMimetypeFileBuilder","type":"->","args":[{"_comment":"Array of mimetype aliases.","_comment2":"Any changes you make here will be overwritten on an update of Nextcloud.","_comment3":"Put any custom mappings in a new file mimetypealiases.json in the config/ folder of Nextcloud","_comment4":"After any change to mimetypealiases.json run:","_comment5":"./occ maintenance:mimetype:update-js","_comment6":"Otherwise your update won't propagate through the 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Warning(2)","userAgent":"--","version":"23.0.0.10"} ```
pathetic-lynx commented 2 years ago

My problem was fixed by connecting to the database and executing UPDATE nc_appconfig SET configvalue='1.6.0' WHERE appid='support' AND configvalue='1.5.0';

doc75 commented 2 years ago

I had a similar error in my log file, but the source of the issue was different (Nextcloud 22.2.3 and OnlyOffice 7.3.0):

Error: Uninitialized string offset 0 at /var/www/html/core/Command/Maintenance/Mimetype/GenerateMimetypeFileBuilder.php#39

In my case it was due to a wrong entry in the file config/mimetypealiases.json which was containing:

{
    "": "x-office\/document"
}

Solution

flipixwork commented 5 months ago

My problem was fixed by connecting to the database and executing UPDATE nc_appconfig SET configvalue='1.6.0' WHERE appid='support' AND configvalue='1.5.0';

After update to 28, I needed this fix again. Tnx

joshtrichards commented 5 months ago

@flipixwork Do you also have the uninitialized strong offset in GenerateMimetypeFileBuilder.php... or anything similar at the top of the upgrade logs?

flipixwork commented 5 months ago

@joshtrichards No, can't find this. During occ upgrade had upgrade support app to 1.11.1. After upgrade occ status had needsDbUpgrade: true In files support version - 1.11.1, in db - 1.11.0.