[Bug]: ERROR SFTP EXTERNAL STORAGE

informaticavera commented 2 years ago

⚠️ This issue respects the following points: ⚠️

[X] This is a bug, not a question or a configuration/webserver/proxy issue.
[X] This issue is not already reported on Github (I've searched it).
[X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
[X] Nextcloud Server is running on 64bit capable CPU, PHP and OS.
[X] I agree to follow Nextcloud's Code of Conduct.

Bug description

NO ACCES TO FILES EXTERNAL STORAGE

Steps to reproduce

Login
Go to files app

Expected behavior

NO ACCES TO FILES EXTERNAL STORAGE

Installation method

Manual installation

Operating system

Debian/Ubuntu

PHP engine version

PHP 7.4

Web server

Nginx

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

No response

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

[ ] Default user-backend (database)
[X] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Configuration report

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "nextcloud.vera.es",
            "nc.vera.es"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.3.2",
        "overwrite.cli.url": "https:\/\/nextcloud.vera.es",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "filelocking.enabled": "true",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 1.5,
            "dbindex": 0
        },
        "mysql.utf8mb4": true,
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "loglevel": 2,
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
        "logdateformat": "M d H:i:s",
        "logtimezone": "Europe\/Madrid",
        "cron_log": true,
        "lost_password_link": "disabled",
        "skeletondirectory": "\/var\/www\/skeleton",
        "session_lifetime": "60*60*288",
        "default_language": "es",
        "default_locale": "es_ES",
        "default_phone_region": "ES",
        "theme": "",
        "maintenance:mode": {
            "off": ""
        },
        "app_install_overwrite": [
            "twofactor_admin",
            "twofactor_totp"
        ],
        "updater.release.channel": "stable",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [
            "users"
        ],
        "twofactor_enforced_excluded_groups": [
            "admin"
        ],
        "allow_local_remote_servers": true
    }
}

List of activated Apps

Enabled:
  - accessibility: 1.10.0
  - activity: 2.16.0
  - admin_audit: 1.14.0
  - appointments: 1.12.7
  - apporder: 0.15.0
  - bruteforcesettings: 2.4.0
  - calendar: 3.4.2
  - cloud_federation_api: 1.7.0
  - comments: 1.14.0
  - contactsinteraction: 1.5.0
  - dashboard: 7.4.0
  - dav: 1.22.0
  - event_update_notification: 1.5.0
  - federatedfilesharing: 1.14.0
  - federation: 1.14.0
  - files: 1.19.0
  - files_external: 1.16.1
  - files_pdfviewer: 2.5.0
  - files_rightclick: 1.3.0
  - files_sharing: 1.16.2
  - files_trashbin: 1.14.0
  - files_versions: 1.17.0
  - files_videoplayer: 1.13.0
  - firstrunwizard: 2.13.0
  - impersonate: 1.11.0
  - integration_google: 1.0.6
  - integration_moodle: 1.0.2
  - ldap_contacts_backend: 1.4.0
  - logreader: 2.9.0
  - lookup_server_connector: 1.12.0
  - mail: 1.13.8
  - metadata: 0.16.0
  - notifications: 2.12.0
  - oauth2: 1.12.0
  - password_policy: 1.14.0
  - photos: 1.6.0
  - privacy: 1.8.0
  - provisioning_api: 1.14.0
  - ransomware_protection: 1.13.0
  - recommendations: 1.3.0
  - richdocuments: 6.2.0
  - richdocumentscode: 22.5.502
  - serverinfo: 1.14.0
  - settings: 1.6.0
  - sharebymail: 1.14.0
  - spreed: 14.0.3
  - systemtags: 1.14.0
  - tasks: 0.14.4
  - text: 3.5.1
  - theming: 1.15.0
  - twofactor_admin: 3.2.0
  - twofactor_backupcodes: 1.13.0
  - twofactor_email: 2.5.0
  - updatenotification: 1.14.0
  - user_ldap: 1.14.1
  - user_status: 1.4.0
  - viewer: 1.8.0
  - workflowengine: 2.6.0
Disabled:
  - circles: 0.20.6
  - encryption
  - nextcloud_announcements: 1.9.0
  - support: 1.1.0
  - survey_client: 1.11.0

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"mBa1lyFVs1SyA615R9lc","level":3,"time":"Aug 10 13:10:04","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job (class: OC\\Migration\\BackgroundRepair, arguments: Array\n(\n    [app] => dav\n    [step] => OCA\\DAV\\Migration\\ChunkCleanup\n)\n)","userAgent":"--","version":"24.0.3.2","exception":{"Exception":"Error","Message":"Call to undefined method OCA\\User_LDAP\\User\\OfflineUser::getExtStorageHome()","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_external/lib/MountConfig.php","line":100,"function":"handle","class":"OCA\\User_LDAP\\Handler\\ExtStorageConfigHandler","type":"->"},{"file":"/var/www/nextcloud/apps/files_external/lib/Config/ConfigAdapter.php","line":76,"function":"substitutePlaceholdersInConfig","class":"OCA\\Files_External\\MountConfig","type":"::"},{"file":"/var/www/nextcloud/apps/files_external/lib/Config/ConfigAdapter.php","line":124,"function":"prepareStorageConfig","class":"OCA\\Files_External\\Config\\ConfigAdapter","type":"->"},{"function":"OCA\\Files_External\\Config\\{closure}","class":"OCA\\Files_External\\Config\\ConfigAdapter","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/files_external/lib/Config/ConfigAdapter.php","line":122,"function":"array_map"},{"file":"/var/www/nextcloud/lib/private/Files/Config/MountProviderCollection.php","line":124,"function":"getMountsForUser","class":"OCA\\Files_External\\Config\\ConfigAdapter","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/SetupManager.php","line":213,"function":"addMountForUser","class":"OC\\Files\\Config\\MountProviderCollection","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/SetupManager.php","line":302,"function":"OC\\Files\\{closure}","class":"OC\\Files\\SetupManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Files/SetupManager.php","line":214,"function":"setupForUserWith","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/SetupManager.php","line":379,"function":"setupForUser","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Mount/Manager.php","line":95,"function":"setupForPath","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1386,"function":"find","class":"OC\\Files\\Mount\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Root.php","line":205,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/LazyUserFolder.php","line":43,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"function":"OC\\Files\\Node\\{closure}","class":"OC\\Files\\Node\\LazyUserFolder","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php","line":69,"function":"call_user_func"},{"file":"/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php","line":293,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Migration/ChunkCleanup.php","line":75,"function":"getParent","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/nextcloud/lib/private/User/Manager.php","line":656,"function":"OCA\\DAV\\Migration\\{closure}","class":"OCA\\DAV\\Migration\\ChunkCleanup","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/dav/lib/Migration/ChunkCleanup.php","line":89,"function":"callForSeenUsers","class":"OC\\User\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Repair.php","line":124,"function":"run","class":"OCA\\DAV\\Migration\\ChunkCleanup","type":"->"},{"file":"/var/www/nextcloud/lib/private/Migration/BackgroundRepair.php","line":110,"function":"run","class":"OC\\Repair","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/Job.php","line":54,"function":"run","class":"OC\\Migration\\BackgroundRepair","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/TimedJob.php","line":60,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/private/Migration/BackgroundRepair.php","line":71,"function":"execute","class":"OC\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":151,"function":"execute","class":"OC\\Migration\\BackgroundRepair","type":"->"}],"File":"/var/www/nextcloud/apps/user_ldap/lib/Handler/ExtStorageConfigHandler.php","Line":65,"message":"Error while running background job (class: OC\\Migration\\BackgroundRepair, arguments: Array\n(\n    [app] => dav\n    [step] => OCA\\DAV\\Migration\\ChunkCleanup\n)\n)","CustomMessage":"Error while running background job (class: OC\\Migration\\BackgroundRepair, arguments: Array\n(\n    [app] => dav\n    [step] => OCA\\DAV\\Migration\\ChunkCleanup\n)\n)"}}

Additional info

No response

szaimen commented 1 year ago

Hi, please update to 24.0.9 or better 25.0.3 and report back if it fixes the issue. Thank you!

My goal is to add a label like e.g. 25-feedback to this ticket of an up-to-date major Nextcloud version where the bug could be reproduced. However this is not going to work without your help. So thanks for all your effort!

If you don't manage to reproduce the issue in time and the issue gets closed but you can reproduce the issue afterwards, feel free to create a new bug report with up-to-date information by following this link: https://github.com/nextcloud/server/issues/new?assignees=&labels=bug%2C0.+Needs+triage&template=BUG_REPORT.yml&title=%5BBug%5D%3A+

informaticavera commented 1 year ago

I have updated and I no longer see that error. Thanks

nextcloud / server