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[Bug]: email error, nextcloud uses a wrong email address #36863

Closed leolivier closed 1 year ago

leolivier commented 1 year ago

⚠️ This issue respects the following points: ⚠️

Bug description

I have this setup for sending notification emails, and I see nothing wrong in it, but when I test it, I get a very strange error message: image

This is written in French but it says "An error occurred while sending the email. Please check your settings (Error: Address in mailbox given [nextcloud@levillain.eu@localhost.localdomain] does not comply with RFC 2822, 3.6.2.)"

Furthermore, when I go to another admin screen and come back to this one, the email address, the encryption type are messed up: image as if the changes were not stored Same for the password: the email parameters are right (I get a green message saying it's saved when giving user/pwd) but when I go to another screen and come back the pwd is the old one

And my log file is flooded of errors (see below)

Steps to reproduce

  1. Open the admin page for the email setup
  2. Enter the email information
  3. Try to send an email and see the error message
  4. Go to another screen and come back to this one
  5. See the parameters messed up

Expected behavior

No error ;)

Installation method

Community Docker image

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 22.2.3 to 23.0.1)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Configuration report

$ occ config:list system
{
    "system": {
        "installed": true,
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "htaccess.RewriteBase": "\/",
        "default_language": "fr",
        "default_locale": "fr_FR",
        "knowledgebaseenabled": true,
        "default_phone_region": "FR",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "mail_sendmailmode": "smtp",
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauth": true,
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "twofactor_enforced": "false",
        "twofactor_enforced_groups": [
            "admin"
        ],
        "twofactor_enforced_excluded_groups": [],
        "overwritehost": "nextcloud.lev******",
        "overwrite.cli.url": "https:\/\/nextcloud.lev****",
        "overwriteprotocol": "https",
        "trusted_domains": [
            "localhost",
            "192.168.1.8",
            "nextcloud.lev*****",
            "blog.lev****",
        ],
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "25.0.4.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "Europe\/Paris",
        "loglevel": 2,
        "maintenance": false,
        "app_install_overwrite": [
            "audioplayer",
            "previewgenerator",
            "keeweb"
        ],
        "theme": "",
        "mail_smtpsecure": "TLS"
    }
}

List of activated Apps

$ occ app:list
Enabled:
  - audioplayer: 3.3.1
  - calendar: 4.2.4
  - cloud_federation_api: 1.8.0
  - comments: 1.15.0
  - contacts: 5.1.0
  - contactsinteraction: 1.6.0
  - dashboard: 7.5.0
  - dav: 1.24.0
  - federatedfilesharing: 1.15.0
  - files: 1.20.1
  - files_external: 1.17.0
  - files_pdfviewer: 2.6.0
  - files_rightclick: 1.4.0
  - files_sharing: 1.17.0
  - files_trashbin: 1.15.0
  - files_versions: 1.18.0
  - firstrunwizard: 2.14.0
  - groupfolders: 13.1.1
  - keeweb: 0.6.10
  - logreader: 2.10.0
  - lookup_server_connector: 1.13.0
  - nextcloud_announcements: 1.14.0
  - notifications: 2.13.1
  - oauth2: 1.13.0
  - password_policy: 1.15.0
  - photos: 2.0.1
  - previewgenerator: 5.2.1
  - privacy: 1.9.0
  - provisioning_api: 1.15.0
  - recommendations: 1.4.0
  - related_resources: 1.0.4
  - settings: 1.7.0
  - sharebymail: 1.15.0
  - text: 3.6.0
  - theming: 2.0.1
  - twofactor_backupcodes: 1.14.0
  - updatenotification: 1.15.0
  - user_status: 1.5.0
  - viewer: 1.9.0
  - weather_status: 1.5.0
  - workflowengine: 2.7.0
Disabled:
  - activity: 2.13.4
  - admin_audit
  - bruteforcesettings: 2.0.1
  - circles: 0.20.6
  - encryption: 2.5.0
  - federation: 1.7.0
  - serverinfo: 1.4.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - suspicious_login
  - systemtags: 1.4.0
  - twofactor_totp: 5.0.0
  - user_ldap

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

{"reqId":"8fCphrniMNoovWf8QWkS","level":3,"time":"2023-02-25T03:45:29+01:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job (class: OCA\\Notifications\\BackgroundJob\\SendNotificationMails, arguments: )","userAgent":"--","version":"25.0.3.2","exception":{"Exception":"Swift_RfcComplianceException","Message":"Address in mailbox given [nextcloud@levillain.eu@localhost.localdomain] does not comply with RFC 2822, 3.6.2.","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","line":272,"function":"assertValidAddress","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":["nextcloud@levillain.eu@localhost.localdomain"]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","line":117,"function":"normalizeMailboxes","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","line":74,"function":"setNameAddresses","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/SimpleMimeEntity.php","line":600,"function":"setFieldBodyModel","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/SimpleMessage.php","line":213,"function":"setHeaderFieldModel","class":"Swift_Mime_SimpleMimeEntity","type":"->","args":["From",["NextCloud d'Olivier"]]},{"file":"/var/www/html/lib/private/Mail/Message.php","line":106,"function":"setFrom","class":"Swift_Mime_SimpleMessage","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/apps/notifications/lib/MailNotifications.php","line":302,"function":"setFrom","class":"OC\\Mail\\Message","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/apps/notifications/lib/MailNotifications.php","line":213,"function":"prepareEmailMessage","class":"OCA\\Notifications\\MailNotifications","type":"->","args":["olivier",[{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"}],"fr","Europe/Paris"]},{"file":"/var/www/html/apps/notifications/lib/MailNotifications.php","line":168,"function":"sendEmailToUser","class":"OCA\\Notifications\\MailNotifications","type":"->","args":[{"__class__":"OCA\\Notifications\\Model\\Settings","id":1},[{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"}],"fr","Europe/Paris"]},{"file":"/var/www/html/apps/notifications/lib/BackgroundJob/SendNotificationMails.php","line":49,"function":"sendEmails","class":"OCA\\Notifications\\MailNotifications","type":"->","args":[500,1677293128]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":78,"function":"run","class":"OCA\\Notifications\\BackgroundJob\\SendNotificationMails","type":"->","args":[null]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":103,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":93,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/cron.php","line":152,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"},{"__class__":"OC\\Log"}]}],"File":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","Line":355,"message":"Error while running background job (class: OCA\\Notifications\\BackgroundJob\\SendNotificationMails, arguments: )","exception":{},"CustomMessage":"Error while running background job (class: OCA\\Notifications\\BackgroundJob\\SendNotificationMails, arguments: )"}}
{"reqId":"yGKHue05jZfkyZX3hFKM","level":3,"time":"2023-02-25T03:50:26+01:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job (class: OCA\\Notifications\\BackgroundJob\\SendNotificationMails, arguments: )","userAgent":"--","version":"25.0.3.2","exception":{"Exception":"Swift_RfcComplianceException","Message":"Address in mailbox given [nextcloud@levillain.eu@localhost.localdomain] does not comply with RFC 2822, 3.6.2.","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","line":272,"function":"assertValidAddress","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":["nextcloud@levillain.eu@localhost.localdomain"]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","line":117,"function":"normalizeMailboxes","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","line":74,"function":"setNameAddresses","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/SimpleMimeEntity.php","line":600,"function":"setFieldBodyModel","class":"Swift_Mime_Headers_MailboxHeader","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/SimpleMessage.php","line":213,"function":"setHeaderFieldModel","class":"Swift_Mime_SimpleMimeEntity","type":"->","args":["From",["NextCloud d'Olivier"]]},{"file":"/var/www/html/lib/private/Mail/Message.php","line":106,"function":"setFrom","class":"Swift_Mime_SimpleMessage","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/apps/notifications/lib/MailNotifications.php","line":302,"function":"setFrom","class":"OC\\Mail\\Message","type":"->","args":[["NextCloud d'Olivier"]]},{"file":"/var/www/html/apps/notifications/lib/MailNotifications.php","line":213,"function":"prepareEmailMessage","class":"OCA\\Notifications\\MailNotifications","type":"->","args":["olivier",[{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"}],"fr","Europe/Paris"]},{"file":"/var/www/html/apps/notifications/lib/MailNotifications.php","line":168,"function":"sendEmailToUser","class":"OCA\\Notifications\\MailNotifications","type":"->","args":[{"__class__":"OCA\\Notifications\\Model\\Settings","id":1},[{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"},{"__class__":"OC\\Notification\\Notification"}],"fr","Europe/Paris"]},{"file":"/var/www/html/apps/notifications/lib/BackgroundJob/SendNotificationMails.php","line":49,"function":"sendEmails","class":"OCA\\Notifications\\MailNotifications","type":"->","args":[500,1677293426]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":78,"function":"run","class":"OCA\\Notifications\\BackgroundJob\\SendNotificationMails","type":"->","args":[null]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":103,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":93,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"}]},{"file":"/var/www/html/cron.php","line":152,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"},{"__class__":"OC\\Log"}]}],"File":"/var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php","Line":355,"message":"Error while running background job (class: OCA\\Notifications\\BackgroundJob\\SendNotificationMails, arguments: )","exception":{},"CustomMessage":"Error while running background job (class: OCA\\Notifications\\BackgroundJob\\SendNotificationMails, arguments: )"}}
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Additional info

kesselb commented 1 year ago

Hi,

I assume you have to configure the smtp configuration with docker-compose.

leolivier commented 1 year ago

But it used to work a few weeks or months ago...

kesselb commented 1 year ago

Are you using the environment variables to configure the mailer credentials?

leolivier commented 1 year ago

Yes, the variables are defined in the .env file associated to the docker-compose.yml file

leolivier commented 1 year ago

thanks to @kesselb I checked the .env file and changed the line MAIL_FROM_ADDRESS=nextcloud@lev... into MAIL_FROM_ADDRESS=nextcloud and it worked. Nevertheless, I think this changed in version 25 as it used to work before, so I don't close the issue

kesselb commented 1 year ago

https://github.com/nextcloud/server/blob/dde5c46a3eb7c6dcee47795590619ccd393577d2/config/config.sample.php#L409-L415

I remember another issue with a similar problem. Maybe we changed something here. The actual behavior is the documented one. I will send a pull request for the docker documentation.