[Bug]: LDAP User and Group Backend - Groups are not shown in Settings -> User, but groups are available on CLI and in other dialogs

nagmat84 commented 11 months ago

⚠️ This issue respects the following points: ⚠️

[X] This is a bug, not a question or a configuration/webserver/proxy issue.
[X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
[X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
[X] I agree to follow Nextcloud's Code of Conduct.

Bug description

I have set up LDAP User and Group Backend for users and groups. LDAP users, groups and group memberships seem to work, but when I navigate to "Settings -> Users" neither the groups are shown nor does the page list the group membership of the LDAP users.

Expected behavior: Settings -> User should properly show LDAP groups and group memberships for LDAP users Actual behavior: Settings -> Users only shows LDAP users, but neither shows LDAP groups nor group memberhips

When I press the button "Verify settings and count groups" during setup, Nextcloud correctly reports the number of groups. When I run occ group:list on the CLI, occ correctly reports all LDAP groups. occ group:info also works for an LDAP group. When I run occ:user:info <some LDAP UUID> on the CLI, occ correctly reports LDAP group memberships. When someone tries to share something (file/directory/calendar/other stuff) and starts typing the name of the entity to share with, auto-completion also includes LDAP groups. It is possible to share stuff with LDAP groups and access rights are granted to users as expected.

Screenshot of the Settings -> User page (Note: Groups and group memberships are erroneously NOT shown):

SettingsUser

Screenshot of CLI commands:

CLI

Screenshot of auto-completion during sharing (LDAP groups actually work and are found):

SharingAutoCompletion

Steps to reproduce

Configure LDAP User and Group Backend
Populate your LDAP DIT with some users, groups and group memberships
Go to Settings -> User in Nextcloud
Groups and group memberships are not shown

Expected behavior

Groups and group memberships should be shown.

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Other

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

[X] Default user-backend (database)
[X] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.famna.de",
            "cloud.mhnnet.de"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "28.0.1.1",
        "overwrite.cli.url": "https:\/\/cloud.famna.de",
        "htaccess.RewriteBase": "\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "mail_smtpmode": "sendmail",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "maintenance": false,
        "skeletondirectory": "",
        "templatedirectory": "",
        "default_language": "de",
        "default_locale": "de_DE",
        "default_phone_region": "DE",
        "default_timezone": "Europe\/Berlin",
        "enabledPreviewProviders": [
            "OC\\Preview\\BMP",
            "OC\\Preview\\GIF",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\Krita",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\MSOffice2003",
            "OC\\Preview\\MSOffice2007",
            "OC\\Preview\\MSOfficeDoc",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MP3",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\PDF",
            "OC\\Preview\\PNG",
            "OC\\Preview\\SVG",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\TXT",
            "OC\\Preview\\WebP",
            "OC\\Preview\\XBitmap"
        ],
        "allow_user_to_change_display_name": false
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - bruteforcesettings: 2.8.0
  - calendar: 4.6.1
  - calendar_resource_management: 0.6.0
  - cloud_federation_api: 1.11.0
  - contacts: 5.5.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - event_update_notification: 2.3.0
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_accesscontrol: 1.18.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - groupfolders: 16.0.1
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - mail: 3.5.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - previewgenerator: 5.4.0
  - provisioning_api: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - support: 1.11.0
  - tasks: 0.15.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_ldap: 1.19.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - workflowengine: 2.10.0
Disabled:
  - admin_audit: 1.18.0
  - circles: 28.0.0-dev (installed 28.0.0-dev)
  - comments: 1.18.0 (installed 1.18.0)
  - contactsinteraction: 1.9.0 (installed 1.9.0)
  - encryption: 2.16.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0 (installed 2.9.0)
  - files_reminders: 1.1.0 (installed 1.1.0)
  - firstrunwizard: 2.17.0 (installed 2.17.0)
  - photos: 2.4.0 (installed 2.4.0)
  - privacy: 1.12.0 (installed 1.12.0)
  - survey_client: 1.16.0 (installed 1.16.0)
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0 (installed 1.18.0)
  - twofactor_totp: 10.0.0-beta.2
  - weather_status: 1.8.0 (installed 1.8.0)

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

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Additional info

No response

joshtrichards commented 11 months ago

Hi @nagmat84 - I'm unable to test this at the moment since I don't have an ldap server on-line at hand.

For this and #42475 can you:

confirm the same behavior from a different browser (preferably also without any extensions active)
check your browser Console tab for any clues?

nagmat84 commented 11 months ago

Sorry, I forgot to put that into the report int the first place: Tested with Firefox 119.0.1 and Chrome 119.0.6045.123 on Gentoo Linux and Firefox 121.0 on Windows 11 (each with all extensions disabled).

The only suspicious message in the developer console (in Firefox and Chrome) is: Proxying an event bus of version 3.1.0 with 1.3.0 index.es.js:2337:14. But I don't believe that this is bug related as this message appears on every Nextcloud page.

nagmat84 commented 11 months ago

I guess I have found the underlying problem for this bug as well as #42475. It seems to be a permission-related problem.

I had promoted the LDAP group admins to be the administrative group via php occ ldap:promote-group admins. If I log in with an LDAP user which is in that group, the issue at hand as well as #42475 holds.

However, if I login with the original admin user admin which has been created during the Nextcloud installation and which is member of the built-in group admin (without plural-s), then the issue at hand as well as #42475 disappears.

I gave it a trial and also made one of my LDAP-admin users (tes03 in my case) a member of the built-in group admin via php occ group:adduser admin 01976b91-c1e3-4fe2-9601-66e56ac766d3. Now, php occ user:info 01976b91-c1e3-4fe2-9601-66e56ac766d3 looks like:

  - user_id: 01976b91-c1e3-4fe2-9601-66e56ac766d3
  - display_name: Testkonto 03 (test03@famna.de)
  - email: test03@famna.de
  - cloud_id: 01976b91-c1e3-4fe2-9601-66e56ac766d3@cloud.famna.de
  - enabled: true
  - groups:
    - admin
    - users
    - admins
  - quota: none
  - storage:
    - free: 2037256683520
    - used: 0
    - total: 2037256683520
    - relative: 0
    - quota: -3
  - last_seen: 2023-12-24T13:50:51+00:00
  - user_directory: /var/www/famna.de/nextcloud/data/01976b91-c1e3-4fe2-9601-66e56ac766d3
  - backend: LDAP

Please note, that my user test03 is now member of admins (the LDAP admin group) and admin (the NC built-in group). After I logged out with test03 and logged in again, test03 the issues have vanished.

Apparently, promoting the LDAP group admins to have admin privileges is not sufficient.

come-nc commented 8 months ago

@nagmat84 So can this and #42475 be closed since they are duplicates of #42480 from what I understood?

nextcloud-command commented 1 month ago

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

nextcloud / server