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[Bug]: Couldn't update placeholder info #42555

Closed Kirutian closed 10 months ago

Kirutian commented 10 months ago

⚠️ This issue respects the following points: ⚠️

Bug description

I have two separate installs of docker aio on two different servers. Last night I tried migrating soem files from one of the servers to the other using the virtual disk inside windows. On the receiving server syncing has stopped with errors on numerous files: "Couldn't update placeholder info"

Steps to reproduce

  1. Attempt to move files from one Nextcloud file server inside a docker container to another

Expected behavior

Syncing is stopped and will not continue.

Installation method

Community Docker image

Nextcloud Server version

28

Operating system

RHEL/CentOS

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

Configuration report

{
    "system": {
        "one-click-instance": true,
        "one-click-instance.user-limit": 100,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "appsallowlist": [],
        "check_data_directory_permissions": false,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "overwritehost": "<mydomain>",
        "overwriteprotocol": "https",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "<mydomain>"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "28.0.1.1",
        "overwrite.cli.url": "https:\/\/<mydomain>\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "updatedirectory": "\/nc-updater",
        "loglevel": "2",
        "app_install_overwrite": [
            "nextcloud-aio",
            "occweb"
        ],
        "log_type": "file",
        "logfile": "\/var\/www\/html\/data\/nextcloud.log",
        "log_rotate_size": "10485760",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "enabledPreviewProviders": {
            "1": "OC\\Preview\\Image",
            "2": "OC\\Preview\\MarkDown",
            "3": "OC\\Preview\\MP3",
            "4": "OC\\Preview\\TXT",
            "5": "OC\\Preview\\OpenDocument",
            "6": "OC\\Preview\\Movie",
            "7": "OC\\Preview\\Krita",
            "0": "OC\\Preview\\Imaginary"
        },
        "enable_previews": true,
        "upgrade.disable-web": true,
        "mail_smtpmode": "smtp",
        "trashbin_retention_obligation": "auto, 30",
        "versions_retention_obligation": "auto, 30",
        "activity_expire_days": "30",
        "simpleSignUpLink.shown": false,
        "share_folder": "\/Shared",
        "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
        "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
        "allow_local_remote_servers": true,
        "davstorage.request_timeout": 3600,
        "htaccess.RewriteBase": "\/",
        "dbpersistent": false,
        "files_external_allow_create_new_local": true,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "preview_imaginary_url": "http:\/\/nextcloud-aio-imaginary:9000"
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - calendar: 4.6.1
  - circles: 28.0.0-dev
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contacts: 5.5.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - deck: 1.12.0
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud-aio: 0.4.0
  - nextcloud_announcements: 1.17.0
  - notes: 4.9.2
  - notifications: 2.16.0
  - notify_push: 0.6.6
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.1
  - support: 1.11.0
  - survey_client: 1.16.0
  - systemtags: 1.18.0
  - tasks: 0.15.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_totp: 10.0.0-beta.2
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - bruteforcesettings: 2.8.0
  - encryption: 2.16.0
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - suspicious_login: 6.0.0
  - user_ldap: 1.19.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

No response

Additional info

No response

joshtrichards commented 10 months ago

Hi @Kirutian - I'm sorry but I don't understand your bug report. If you think this is a bug, you'll need to be more specific about your reproduction steps and the elements involved. From the sounds of it though this seems more like a troubleshooting scenario or a situation where you're looking for some technical support while attempting some sort of migration. If so, please post your query to the Nextcloud Help Forum - https://help.nextcloud.com

If I've misunderstood your report, feel free to follow-up.