Closed nicovd737 closed 9 months ago
solracsf
commented
9 months ago Any solution to anonymise data on this files ? There too much critical info in it. I don't want this to be public.
Some already are; otherwise, by hand with a search & replace editor. But logs are crucial to help...
nicovd737
commented
9 months ago nicovd737
commented
9 months ago Hello,
Found something. In the Files app settings, there was a check box activated for "Display folder description". When i unchek this one, all files appears again and works correctly.
Can this be a bug ?
joshtrichards
commented
9 months ago Found something. In the Files app settings, there was a check box activated for "Display folder description".
I can't reproduce this.
But you may want to start my disabling some of the apps you have force enabled that aren't compatible with NC28. These are all force enabled in your config:
"app_install_overwrite": [
"spreed",
"twofactor_rcdevsopenotp",
"occweb",
"mindmap_app",
"drawio",
"officeonline",
"files_mindmap",
"openotp_auth",
"impersonate",
"integration_moodle",
"talk_matterbridge",
"files_downloadactivity",
"imageconverter",
"emlviewer"
],I see at least one of these actively failing in your logs (openotp_auth) and off the to of my head I see a couple on there that I also don't believe are compatible.
Please re-test after you've confirmed all activated apps are compatible.
nicovd737
commented
9 months ago Found something. In the Files app settings, there was a check box activated for "Display folder description".
I can't reproduce this.
But you may want to start my disabling some of the apps you have force enabled that aren't compatible with NC28. These are all force enabled in your config:
"app_install_overwrite": [ "spreed", "twofactor_rcdevsopenotp", "occweb", "mindmap_app", "drawio", "officeonline", "files_mindmap", "openotp_auth", "impersonate", "integration_moodle", "talk_matterbridge", "files_downloadactivity", "imageconverter", "emlviewer" ],I see at least one of these actively failing in your logs (openotp_auth) and off the to of my head I see a couple on there that I also don't believe are compatible.
Please re-test after you've confirmed all activated apps are compatible.
Hello, Thanks for your feedback. Yes i know that lot of apps are not compatible with NC28 wich is ... disappointing. Dev have to think that there are lot of users in nextcloud (not IT guys). We can't say to our user "Oh sorry, officeline stop, drawio stop, 2FA stop, ..." That's not the good way to work, that's not a good pub for NC i would say. You can close that subject as for me, it's working ok with files now. Regards, Nico
joshtrichards
commented
9 months ago Just to make sure I didn't create some additional confusion, I wasn't implying all those listed apps are incompatible today. Being listed there just means they were force enabled at some point in the past - and that compatibility checks no longer get performed if they're listed there during Server upgrades.
It looks like drawio is available for NC28, but not sure about the others. Looks like 2FA you're using is something from @rcdevs that integrates with OpenOTP - do you have an enterprise arrangement with them? If so, probably just reach out to them.
I hear you though. It can be a challenge navigating the differences of various components. Fortunately, 2-3 major versions of Nextcloud Server are always well supported at a given point in time (v26/v27/v28 at the time). Usually no need to go to the latest and greatest until one's favorite apps are ready for it as well. :-)
Glad to hear Nextcloud Server is working again for you!
One idea to prevent the failure state you ended up in from occurring is to clear all force enabled apps (i.e. clear that config parameter) such as proposed in #43026. That way force enabled apps aren't carried through forever, leading to problems like you experienced within Server itself. That way major version upgrades can't break from incompatible apps at least.
rcdevs
commented
9 months ago Hello everybody,
Unfortunately, our MFA plugin for Nextcloud is not yet compatible with version 28. We are actively working on providing an updated version that works seamlessly with Nextcloud 28. Dealing with NC updates can be a bit challenging; each time a new NC version is released, we have to address issues and release a new version of the plugin, even if nothing has changed on our end. It would be beneficial if Nextcloud could support retro-compatibility for plugin providers. Apologies for any inconvenience caused.
Regards
⚠️ This issue respects the following points: ⚠️
Bug description
When accessing Files module in Nextcloud, some users can't see files at all whereas they are available in storage. When refreshing the page, sometime they appears again but disappears again after some time. It happens for all files (locally stored on nextcloud or external file or shared files) Moreover, it's seems that the web page freeze because when we click to shares or external storage or even into a directory, nothing move. To be honnest, i don't know if it's a pure nextcloud issue, or nginx or redis, ... Note: This is not happening for all users. Some users don't have any issue. Thanks for your help.
Error in webbrowser console:
Steps to reproduce
Expected behavior
Files should be presented to users without any issue.
Installation method
Community Docker image
Nextcloud Server version
28
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Nginx
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
Configuration report
List of activated Apps
Nextcloud Signing status
Nextcloud Logs
Additional info
Happens on all browsers and OS.