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[Bug]: `NotPermittedException` `Could not create folder "/appdata_[..]/theming/global/114"` #43218

Open AndyXheli opened 9 months ago

AndyXheli commented 9 months ago

⚠️ This issue respects the following points: ⚠️

Bug description

Got this error while adding custom theme background logo

NC 28.0.2 RC5

Steps to reproduce

Got this error while adding custom theme background logo

Expected behavior

Should not see error

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "REMOVED SENSITIVE VALUE"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.2.4",
        "overwrite.cli.url": "REMOVED SENSITIVE VALUE",
        "htaccess.RewriteBase": "\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "simpleSignUpLink.shown": false,
        "skeletondirectory": "",
        "default_locale": "en_US",
        "default_phone_region": "US",
        "allow_local_remote_servers": true,
        "ffmpeg": "\/usr\/bin\/ffmpeg",
        "preview_max_memory": 1280,
        "enabledPreviewProviders": [
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Image",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\SVG",
            "OC\\Preview\\Font",
            "OC\\Preview\\MP3",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MKV",
            "OC\\Preview\\MP4",
            "OC\\Preview\\AVI",
            "OC\\Preview\\MOV",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\MSOfficeDoc"
        ],
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_sendmailmode": "smtp",
        "mail_smtpport": "587",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "loglevel": 2,
        "logtimezone": "America\/Chicago",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "maintenance_window_start": 1,
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "theme": "",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable",
        "memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
        "memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "memories.gis_type": 1,
        "defaultapp": "dashboard,files,memories",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - bruteforcesettings: 2.8.0
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_external: 1.20.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - impersonate: 1.15.0
  - integration_youtube: 0.1.5
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - memories: 6.2.2
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - notify_push: 0.6.8
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - previewgenerator: 5.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recognize: 6.1.0-beta.2
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.1
  - sendent: 2.0.5
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.2
  - support: 1.11.0
  - survey_client: 1.16.0
  - suspicious_login: 6.0.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - theming_customcss: 1.15.0
  - twofactor_admin: 4.4.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_email: 2.7.4
  - twofactor_nextcloud_notification: 3.8.0
  - twofactor_totp: 10.0.0-beta.2
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - circles: 28.0.0-dev (installed 27.0.1)
  - encryption: 2.16.0
  - user_ldap: 1.19.0

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"a02jKQ3ICrIhdesvxRt4","level":3,"time":"2024-01-30T11:39:18-06:00","remoteAddr":"1.1.1.1","user":"admin","app":"index","method":"GET","url":"/apps/theming/img/core/filetypes/application.svg?v=a06ca54e","message":"Could not create folder \"/appdata_oc368e1f50dl/theming/global/114\"","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36","version":"28.0.2.4","exception":{"Exception":"OCP\\Files\\NotPermittedException","Message":"Could not create folder \"/appdata_oc368e1f50dl/theming/global/114\"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFolder.php","line":105,"function":"newFolder","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/ImageManager.php","line":159,"function":"newFolder","class":"OC\\Files\\SimpleFS\\SimpleFolder","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/ImageManager.php","line":174,"function":"getCacheFolder","class":"OCA\\Theming\\ImageManager","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/Controller/IconController.php","line":97,"function":"getCachedImage","class":"OCA\\Theming\\ImageManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getThemedIcon","class":"OCA\\Theming\\Controller\\IconController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","Line":162,"message":"Could not create folder \"/appdata_oc368e1f50dl/theming/global/114\"","exception":[],"CustomMessage":"Could not create folder \"/appdata_oc368e1f50dl/theming/global/114\""},"id":"65b9348a8c403"}

Additional info

No response

solracsf commented 8 months ago

I was having the same message, despite the folder being created on disk. Is this the case for you too?