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[Bug]: Your storage is full #43362

Closed mmcg180 closed 9 months ago

mmcg180 commented 9 months ago

⚠️ This issue respects the following points: ⚠️

Bug description

Recently upgraded to NC28.0.2. One user is getting error message "Your storage is full, files cannot be uploaded or synced!". We use AWS S3 for files storage. Server storage is at 48%. We don't use quotas, all users are unlimited. Running on Ubuntu 18 64-bit. Message does not appear in nextcloud.log, even with level set to 0 (debug).

Steps to reproduce

  1. Message appears anytime user refreshes page

Expected behavior

Message should not appear

Installation method

None

Nextcloud Server version

28

Operating system

Ubuntu

PHP engine version

8.1

Web server

Apache

Database engine version

Postgres

Is this bug present after an update or on a fresh install?

After update 28.0 to 28.0.2

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "objectstore": {
            "class": "\\OC\\Files\\ObjectStore\\S3",
            "arguments": {
                "bucket": "bmh-nextcloud-rd-prime-store",
                "autocreate": true,
                "key": "***REMOVED SENSITIVE VALUE***",
                "secret": "***REMOVED SENSITIVE VALUE***",
                "region": "eu-west-2",
                "use_ssl": true,
                "use_path_style": false
            }
        },
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "raven.biomech.us"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "28.0.2.5",
        "overwrite.cli.url": "https:\/\/raven.biomech.us",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379,
            "timeout": 0
        },
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "tls",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "theme": "",
        "log_type": "file",
        "logfile": "nextcloud.log",
        "loglevel": 0,
        "default_phone_region": "US",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [
            "Non-MFA"
        ],
        "updater.secret": "***REMOVED SENSITIVE VALUE***",
        "maintenance_window_start": 14
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - bruteforcesettings: 2.8.0
  - circles: 28.0.0-dev
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - photos: 2.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - support: 1.11.0
  - survey_client: 1.16.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - twofactor_email: 2.7.4
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - admin_audit: 1.18.0
  - encryption: 2.16.0
  - files_external: 1.20.0
  - files_rightclick: 0.15.1 (installed 1.6.0)
  - suspicious_login: 6.0.0
  - twofactor_totp: 10.0.0-beta.2
  - unsplash: 2.2.1 (installed 2.2.1)
  - user_ldap: 1.19.0

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\PhpModules","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\PhpOpcacheSetup","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\PhpOutdated","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\PhpOutputBuffering","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\RandomnessSecure","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\ReadOnlyConfig","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\SupportedDatabase","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\SystemIs64bit","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Settings\\SetupChecks\\TransactionIsolation","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"9JSvLLH9ciqR5dFxdr7j","level":0,"time":"2024-02-05T17:20:10+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"no app in context","method":"GET","url":"/index.php/settings/ajax/checksetup","message":"Running check OCA\\Theming\\SetupChecks\\PhpImagickModule","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":[]}
{"reqId":"EyHugIBqI3ZED4QXPqaF","level":0,"time":"2024-02-05T17:20:20+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"logreader","method":"PUT","url":"/index.php/apps/logreader/api/settings","message":"Updating AppConfig: shownLevels => [1,2,3,4]","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":{"app":"logreader"}}
{"reqId":"sb5gMykije6bGVoeO29T","level":0,"time":"2024-02-05T17:21:03+00:00","remoteAddr":"96.248.5.247","user":"mike7171","app":"logreader","method":"PUT","url":"/index.php/apps/logreader/api/settings","message":"Updating AppConfig: dateTimeFormat => raw","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0","version":"28.0.2.5","data":{"app":"logreader"}}

Additional info

No response

solracsf commented 9 months ago

Duplicate of https://github.com/nextcloud/server/issues/43280