Open fbroen opened 6 months ago
I think I have found the exact problem / bug. Is anyone there from the developer team to look through this report? I added new information about this problem.
I can confirm this problem. I have an instance with ~80 active and ~200 disabled users. When I use my normal window size following number of users is displayed:
When I shrink my window so that not all users fit in and then I scroll down also for "Active users" and "group1" all users are displayed if I scroll down.
installed from tar
28.0.8 (updated many times using command line updater)
debian11
PHP 8.2
nginx
MariaDB 10.5
⚠️ This issue respects the following points: ⚠️
Bug description
If you open the user overview (top right round circle --> Users), then only 6 users are usually displayed under "Active Users", although on the left next to "Active Users" there is a higher number (the actual number of users). All users were created in an older version of Nextcloud and the instance was only updated to the latest version 28.0.3.
If you click on a self-created group in the user view on the left side, only 7 will be displayed instead of e.g. B. the real 22 users are displayed. There should be 4 users in another group, but when you click on the group, no users at all are displayed.
You can only find users if you search for them.
It seems to me that the problem is related to the lazy loading of the user list. If you make the window so small that you have to scroll even if there are only 6 users displayed, 2 users will always be reloaded until all users are visible at some point. If you can't scroll, you can't force the list to reload.
Update 2024-03-29: The problem is the ajax query: details?offset... This query requests allways all users included disabled users. So if the first offset only delivers disabled users, the group is empty.
Can you disable lazy loading of the user list or is there a temporary workaround? This error only occurred with the upgrade to version 28.0.3 und to 28.0.4
The update was carried out using the command line OCC and via the web interface.
Steps to reproduce
Expected behavior
If I go to top right round circle --> Users, I want to see all active users. If I click on the left on a other user group, I want to see all users in this group.
Installation method
Community Web installer on a VPS or web space
Nextcloud Server version
28
Operating system
RHEL/CentOS
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
List of activated Apps
Nextcloud Signing status
Nextcloud Logs
No response
Additional info
No response