search

nextcloud / spreed

🗨️ Nextcloud Talk – chat, video & audio calls for Nextcloud
https://nextcloud.com/talk
GNU Affero General Public License v3.0
1.64k stars 437 forks source link

Nextcloud Talk (v11.2.2) - "Error: No working ICE candidates returned by the TURN server" #5808

Closed HeyWatchOutDude closed 3 years ago

HeyWatchOutDude commented 3 years ago

Hi,

Nextcloud Server Version: 21.0.2

==============================

coTurn Version: 4.5.1.1-1.1ubuntu0.20.04.2

==============================

NextCloud Talk Version: 11.2.2

==============================

OS: Ubuntu 20.04.2 (LTS)

==============================

UFW status: To Action From

443/tcp ALLOW Anywhere 80/tcp DENY Anywhere 3478/tcp ALLOW Anywhere 3478/udp ALLOW Anywhere 443/tcp (v6) ALLOW Anywhere (v6) 80/tcp (v6) DENY Anywhere (v6) 3478/tcp (v6) ALLOW Anywhere (v6) 3478/udp (v6) ALLOW Anywhere (v6)

==============================

/etc/turnerserver.conf: listening-port=3478 fingerprint use-auth-secret static-auth-secret=7fa8c..................... realm=mydomain.com (NOTE: Im using cloudflare proxy for the 80/443 traffic for nextcloud traffic and for the nextcloud talk realm I created a new A-Record - proxy disabled - just a DNS record with the public IP) total-quota=100 bps-capacity=0 stale-nonce no-stdout-log log-file=/var/tmp/turn.log syslog no-multicast-peers no-tlsv1 no-tlsv1_1

==============================

systemctl status coturn.service: ● coturn.service - coTURN STUN/TURN Server Loaded: loaded (/lib/systemd/system/coturn.service; enabled; vendor preset: enabled) Active: active (running) since Sat 2021-06-19 11:13:57 UTC; 9min ago Docs: man:coturn(1) man:turnadmin(1) man:turnserver(1) Process: 62446 ExecStart=/usr/bin/turnserver --daemon -c /etc/turnserver.conf --pidfile /run/turnserver/turnserver.pid (code=exited, status=0/SUCCESS) Process: 62460 ExecStartPost=/bin/sleep 2 (code=exited, status=0/SUCCESS) Main PID: 62459 (turnserver) Tasks: 9 (limit: 9448) Memory: 6.5M CGroup: /system.slice/coturn.service └─62459 /usr/bin/turnserver --daemon -c /etc/turnserver.conf --pidfile /run/turnserver/turnserver.pid

Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: IO method (general relay thread): epoll (with changelist) Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: turn server id=2 created Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: IO method (general relay thread): epoll (with changelist) Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: turn server id=3 created Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: Total General servers: 4 Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: IO method (auth thread): epoll (with changelist) Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: IO method (auth thread): epoll (with changelist) Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: IO method (admin thread): epoll (with changelist) Jun 19 11:13:55 HOSTNAME turnserver[62459]: 0: SQLite DB connection success: /var/lib/turn/turndb Jun 19 11:13:57 HOSTNAME systemd[1]: Started coTURN STUN/TURN Server.

==============================

Nextcloud Talk Configuration (WebUI): https://imgur.com/a/HcdbQM8

==============================

USG Port Forwarding: https://imgur.com/a/0XgyJqj

==============================

Issue: I cant call somebody outside of my internal network. (due of the ICE candidates error)

Any idea why it doesnt work?

nickvergessen commented 3 years ago

Please ask for help in the forum: https://help.nextcloud.com/c/support/talk/52