I am managing a few Nextcloud installations and during a scheduled upgrade most of them showed the following behavior.
If I rollback the upgrade process and try it again, I get the exact same results...
Steps to reproduce
Write talk conversations to different users.
Run Nextcloud Updater and wait until it finishes.
Navigate to Talk and the conversations are gone.
Expected behaviour
All conversations should survive an upgrade.
Actual behaviour
All conversations are gone.
If I check the talk comments table in the database the messages written before the update are gone. In some cases I find messages which are not visible in Nextcloud Talk
Server configuration detail
Operating system: Linux 4.15.0-151-generic #157-Ubuntu SMP Fri Jul 9 23:07:57 UTC 2021 x86_64
nickvergessen
commented
2 years ago
I am managing a few Nextcloud installations and during a scheduled upgrade most of them showed the following behavior. If I rollback the upgrade process and try it again, I get the exact same results...
Steps to reproduce
Write talk conversations to different users. Run Nextcloud Updater and wait until it finishes. Navigate to Talk and the conversations are gone.
Expected behaviour
All conversations should survive an upgrade.
Actual behaviour
All conversations are gone.
If I check the talk comments table in the database the messages written before the update are gone. In some cases I find messages which are not visible in Nextcloud Talk
Server configuration detail
Operating system: Linux 4.15.0-151-generic #157-Ubuntu SMP Fri Jul 9 23:07:57 UTC 2021 x86_64
Webserver: Apache (fpm-fcgi)
Database: mysql 10.4.20
PHP version:
7.4.21 Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, sodium, cgi-fcgi, json, imagick, mysqlnd, PDO, xml, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, redis, ldap, exif, mysqli, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, readline, shmop, SimpleXML, smbclient, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, libsmbclient, Zend OPcache
Nextcloud version: 21.0.3 - 21.0.3.1
Updated from an older Nextcloud/ownCloud or fresh install: Yes - 20.0.10
Where did you install Nextcloud from: unknown
Signing status
Array ( )List of activated apps
``` Enabled: - accessibility: 1.7.0 - activity: 2.14.3 - admin_audit: 1.11.0 - announcementcenter: 5.0.0 - apporder: 0.13.0 - calendar: 2.3.1 - cloud_federation_api: 1.4.0 - comments: 1.11.0 - contacts: 4.0.0 - contactsinteraction: 1.2.0 - dashboard: 7.1.0 - dav: 1.17.1 - deck: 1.4.3 - external: 3.8.2 - federatedfilesharing: 1.11.0 - federation: 1.11.0 - files: 1.16.0 - files_fulltextsearch: 21.0.2 - files_markdown: 2.3.4 - files_pdfviewer: 2.1.0 - files_retention: 1.10.1 - files_rightclick: 1.0.0 - files_sharing: 1.13.1 - files_trashbin: 1.11.0 - files_versions: 1.14.0 - files_videoplayer: 1.10.0 - firstrunwizard: 2.10.0 - fulltextsearch: 21.0.2 - fulltextsearch_elasticsearch: 21.0.2 - groupfolders: 9.0.2 - impersonate: 1.8.0 - issuetemplate: 0.7.0 - logreader: 2.6.0 - lookup_server_connector: 1.9.0 - mail: 1.10.1 - notifications: 2.9.0 - oauth2: 1.9.0 - onlyoffice: 7.0.2 - password_policy: 1.11.0 - passwords: 2021.7.23 - photos: 1.3.0 - polls: 3.0.0 - privacy: 1.5.0 - provisioning_api: 1.11.0 - quicknotes: 0.7.1 - quota_warning: 1.11.0 - recommendations: 1.0.0 - serverinfo: 1.11.0 - settings: 1.3.0 - sharebymail: 1.11.0 - spreed: 11.3.1 - support: 1.4.0 - systemtags: 1.11.0 - tasks: 0.14.0 - text: 3.2.0 - theming: 1.12.0 - twofactor_backupcodes: 1.10.0 - twofactor_totp: 6.1.0 - user_status: 1.1.1 - viewer: 1.5.0 - weather_status: 1.1.0 - workflowengine: 2.3.0 Disabled: - encryption - files_external - nextcloud_announcements - survey_client - user_ldap ```Configuration (config/config.php)
``` { "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "***REMOVED SENSITIVE VALUE***" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "21.0.3.1", "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "maintenance": false, "htaccess.RewriteBase": "\/", "mail_smtpmode": "smtp", "log_rotate_size": "10485760", "integrity.check.disabled": "true", "default_language": "de_DE", "loglevel": "4", "log_type": "file", "logfile": "\/var\/ncdata\/nextcloud.log", "memcache.local": "\\OC\\Memcache\\Redis", "filelocking.enabled": true, "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "timeout": 0, "dbindex": 0, "password": "***REMOVED SENSITIVE VALUE***" }, "logtimezone": "Europe\/Berlin", "mail_smtpsecure": "ssl", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "theme": "", "simpleSignUpLink.shown": false, "default_phone_region": "DE", "app_install_overwrite": [ "issuetemplate" ] } ```Are you using external storage, if yes which one: local
Are you using encryption:
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.164 Safari/537.36
Operating system: Windows 10 Pro
Logs
Web server error log
``` -- ```Nextcloud log
``` No errors visible ```Browser log
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