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📱😀 Video & audio calls through Nextcloud on Android
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Nextcloud Talk has not notifications #4199

Open dancesWithCycles opened 4 weeks ago

dancesWithCycles commented 4 weeks ago

Steps to reproduce

  1. Install Nextcloud and Talk app from Play app on 2 different phones
  2. Add 2 different accounts to Nextcloud and Talk app on 2 different phones
  3. Chat using the 2 different accounts using Talk app on 2 different phones
  4. No notifications appear on either phones

Expected behaviour

I expected notifications to appear on phone B when after sending a message using Talk app from phone A.

Actual behaviour

No notification appeared on any of the 2 phones. I tested both directions using 2 different Nextcloud user accounts on 2 different phones.

Device brand and model

Fairphone FP3 and Fairphone FP2

Android version

33 and 28

Nextcloud Talk app version

v19.0.1 and v19.0.1

Nextcloud server version

28.0.9 and 28.0.9

Talk version

18.0.11 and 18.0.11

Custom Signaling server configured

None

Custom TURN server configured

Yes

Custom STUN server configured

Yes

Android logs

Fairphone FP3:

### Meta information

**Generation of system report**

Sep 12, 2024 14:29:59

### Phone

**Device**

Fairphone FP3

**Android version**

33

**Google Play services**

Google Play services are available

### App

**App name**

Nextcloud Talk

**App version**

v19.0.1

**Build flavor**

gplay

**Battery settings**

Battery optimization is ignored, all fine

**Notification permissions**

Notifications are granted

**Calls notification channel enabled?**

Yes

**Messages notification channel enabled?**

Yes

**Firebase push token**

eOLj9...

**Latest firebase push token generation**

Sep 11, 2024 14:47:43

**Latest firebase push token fetch**

Sep 12, 2024 14:29:26

**Registered users**

3

### Current account

**Server**

https://datacloud.ecogood.org/

**User**

Stefan Begerad

**User status enabled?**

Yes

**Server notification app installed?**

Yes

**Latest push registration at server**

Sep 12, 2024 14:29:27

**Latest push registration at push proxy**

Sep 12, 2024 14:29:27

**Server version**

28.0.9

**Server Talk version**

18.0.11

**Signaling Mode**

Internal

Fairphone FP2:

### Meta information

**Generation of system report**

Sep 12, 2024 2:45:22 PM

### Phone

**Device**

Fairphone FP2

**Android version**

28

**Google Play services**

Google Play services are available

### App

**App name**

Nextcloud Talk

**App version**

v19.0.1

**Build flavor**

gplay

**Battery settings**

Battery optimization is ignored, all fine

**Calls notification channel enabled?**

Yes

**Messages notification channel enabled?**

Yes

**Firebase push token**

cKTx8...

**Latest firebase push token generation**

Sep 11, 2024 4:02:45 PM

**Latest firebase push token fetch**

Sep 12, 2024 2:37:40 PM

**Registered users**

2

### Current account

**Server**

https://datacloud.ecogood.org

**User**

Stefan Begerad

**User status enabled?**

Yes

**Server notification app installed?**

Yes

**Latest push registration at server**

Sep 12, 2024 2:37:42 PM

**Latest push registration at push proxy**

Sep 12, 2024 2:37:42 PM

**Server version**

28.0.9

**Server Talk version**

18.0.11

**Signaling Mode**

Internal

Server log

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{"reqId":"wgnpjEBveMVdv13CCoSO","level":0,"time":"September 12, 2024 13:00:05","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\Talk\\BackgroundJob\\ResetAssignedSignalingServer job with ID 547748","userAgent":"--","version":"28.0.9.1","data":{"app":"cron"}}
{"reqId":"wgnpjEBveMVdv13CCoSO","level":0,"time":"September 12, 2024 13:00:05","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\Talk\\BackgroundJob\\ResetAssignedSignalingServer job with ID 547748 in 0 seconds","userAgent":"--","version":"28.0.9.1","data":{"app":"cron"}}
{"reqId":"UNM7X0bebGu1RssljjL4","level":0,"time":"September 12, 2024 13:00:07","remoteAddr":"2a00:6020:4993:b800:3b33:4fb4:a62:1bf6","user":"admin.sb","app":"user_cas","method":"GET","url":"/ocs/v2.php/search/providers?from=%2Fsettings%2Fadmin%2Ftalk","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0","version":"28.0.9.1","data":{"app":"user_cas"}}
{"reqId":"UNM7X0bebGu1RssljjL4","level":4,"time":"September 12, 2024 13:00:07","remoteAddr":"2a00:6020:4993:b800:3b33:4fb4:a62:1bf6","user":"admin.sb","app":"no app in context","method":"GET","url":"/ocs/v2.php/search/providers?from=%2Fsettings%2Fadmin%2Ftalk","message":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0","version":"28.0.9.1","exception":{"Exception":"Error","Message":"Call to undefined method OC\\Server::getEventDispatcher()","Code":0,"Trace":[{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/apps/deckimportfromtrello/lib/AppInfo/Application.php","line":32,"function":"registerScripts","class":"OCA\\DeckImportFromTrello\\AppInfo\\Application","type":"->","args":[]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php","line":200,"function":"boot","class":"OCA\\DeckImportFromTrello\\AppInfo\\Application","type":"->","args":[["OC\\AppFramework\\Bootstrap\\BootContext"]]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/App/AppManager.php","line":434,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["deckimportfromtrello"]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/App/AppManager.php","line":213,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["deckimportfromtrello"]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/legacy/OC_App.php","line":125,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":[[]]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v1.php","line":59,"function":"loadApps","class":"OC_App","type":"::","args":[]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v2.php","line":23,"args":["/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/home/pacs/ecg01/users/nextcloud/nextcloud/apps/deckimportfromtrello/lib/AppInfo/Application.php","Line":49,"message":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()","exception":{},"CustomMessage":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()"}}
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{"reqId":"wgnpjEBveMVdv13CCoSO","level":0,"time":"September 12, 2024 13:00:07","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\Talk\\BackgroundJob\\CheckMatterbridges job with ID 547741 in 0 seconds","userAgent":"--","version":"28.0.9.1","data":{"app":"cron"}}
{"reqId":"wgnpjEBveMVdv13CCoSO","level":0,"time":"September 12, 2024 13:00:23","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\Talk\\BackgroundJob\\ExpireChatMessages job with ID 547744","userAgent":"--","version":"28.0.9.1","data":{"app":"cron"}}
{"reqId":"wgnpjEBveMVdv13CCoSO","level":0,"time":"September 12, 2024 13:00:23","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\Talk\\BackgroundJob\\ExpireChatMessages job with ID 547744 in 0 seconds","userAgent":"--","version":"28.0.9.1","data":{"app":"cron"}}
{"reqId":"uJymCDOGHkRnfIQscCla","level":0,"time":"September 12, 2024 13:08:07","remoteAddr":"2.204.28.129","user":"franco.pezzolla","app":"user_cas","method":"GET","url":"/ocs/v2.php/apps/spreed/api/v4/room?modifiedSince=1726145373&includeStatus=true","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Macintosh) Nextcloud-Talk v0.35.0","version":"28.0.9.1","data":{"app":"user_cas"}}
{"reqId":"uJymCDOGHkRnfIQscCla","level":4,"time":"September 12, 2024 13:08:07","remoteAddr":"2.204.28.129","user":"franco.pezzolla","app":"no app in context","method":"GET","url":"/ocs/v2.php/apps/spreed/api/v4/room?modifiedSince=1726145373&includeStatus=true","message":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()","userAgent":"Mozilla/5.0 (Macintosh) Nextcloud-Talk v0.35.0","version":"28.0.9.1","exception":{"Exception":"Error","Message":"Call to undefined method OC\\Server::getEventDispatcher()","Code":0,"Trace":[{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/apps/deckimportfromtrello/lib/AppInfo/Application.php","line":32,"function":"registerScripts","class":"OCA\\DeckImportFromTrello\\AppInfo\\Application","type":"->","args":[]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php","line":200,"function":"boot","class":"OCA\\DeckImportFromTrello\\AppInfo\\Application","type":"->","args":[["OC\\AppFramework\\Bootstrap\\BootContext"]]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/App/AppManager.php","line":434,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["deckimportfromtrello"]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/App/AppManager.php","line":213,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["deckimportfromtrello"]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/legacy/OC_App.php","line":125,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":[[]]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v1.php","line":59,"function":"loadApps","class":"OC_App","type":"::","args":[]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v2.php","line":23,"args":["/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/home/pacs/ecg01/users/nextcloud/nextcloud/apps/deckimportfromtrello/lib/AppInfo/Application.php","Line":49,"message":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()","exception":{},"CustomMessage":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()"}}
{"reqId":"a66p1fHHmMCPU5ZfNEZf","level":0,"time":"September 12, 2024 13:09:07","remoteAddr":"2.204.28.129","user":"franco.pezzolla","app":"user_cas","method":"PUT","url":"/ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Macintosh) Nextcloud-Talk v0.35.0","version":"28.0.9.1","data":{"app":"user_cas"}}
{"reqId":"n1OXTa25ktnGys0kl7hz","level":0,"time":"September 12, 2024 13:09:07","remoteAddr":"2.204.28.129","user":"franco.pezzolla","app":"user_cas","method":"GET","url":"/ocs/v2.php/apps/spreed/api/v4/room?modifiedSince=1726146487&includeStatus=true","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Macintosh) Nextcloud-Talk v0.35.0","version":"28.0.9.1","data":{"app":"user_cas"}}
{"reqId":"gSOIqbAS9ItWqLbrgdPt","level":0,"time":"September 12, 2024 13:09:07","remoteAddr":"2.204.28.129","user":"franco.pezzolla","app":"user_cas","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","message":"/appinfo/app.php is deprecated, use \\OCP\\AppFramework\\Bootstrap\\IBootstrap on the application class instead.","userAgent":"Mozilla/5.0 (Macintosh) Nextcloud-Talk v0.35.0","version":"28.0.9.1","data":{"app":"user_cas"}}
{"reqId":"a66p1fHHmMCPU5ZfNEZf","level":4,"time":"September 12, 2024 13:09:07","remoteAddr":"2.204.28.129","user":"franco.pezzolla","app":"no app in context","method":"PUT","url":"/ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json","message":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()","userAgent":"Mozilla/5.0 (Macintosh) Nextcloud-Talk v0.35.0","version":"28.0.9.1","exception":{"Exception":"Error","Message":"Call to undefined method OC\\Server::getEventDispatcher()","Code":0,"Trace":[{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/apps/deckimportfromtrello/lib/AppInfo/Application.php","line":32,"function":"registerScripts","class":"OCA\\DeckImportFromTrello\\AppInfo\\Application","type":"->","args":[]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php","line":200,"function":"boot","class":"OCA\\DeckImportFromTrello\\AppInfo\\Application","type":"->","args":[["OC\\AppFramework\\Bootstrap\\BootContext"]]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/App/AppManager.php","line":434,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":["deckimportfromtrello"]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/App/AppManager.php","line":213,"function":"loadApp","class":"OC\\App\\AppManager","type":"->","args":["deckimportfromtrello"]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/lib/private/legacy/OC_App.php","line":125,"function":"loadApps","class":"OC\\App\\AppManager","type":"->","args":[[]]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v1.php","line":59,"function":"loadApps","class":"OC_App","type":"::","args":[]},{"file":"/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v2.php","line":23,"args":["/home/pacs/ecg01/users/nextcloud/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/home/pacs/ecg01/users/nextcloud/nextcloud/apps/deckimportfromtrello/lib/AppInfo/Application.php","Line":49,"message":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()","exception":{},"CustomMessage":"Could not boot deckimportfromtrello: Call to undefined method OC\\Server::getEventDispatcher()"}}

Additional information

STUN servers:

ecg01.hostsharing.net:30443

TURN servers: turns only URL: ecg01.hostsharing.net:30443

High-performance backend: internal signaling server

TBI-NS commented 3 days ago

Hi, in the administration settings, under the "Discussion" tab, there is an option called "Default Notification Settings." You need to set it to "All Messages." Have you done that?

mahibi commented 2 days ago

Does this problem also happen when having only 1 account registered on the phones?