mahibi
commented
1 week ago thank you for reporting! i plan to have a closer look at multi account issues soon
Open logan893 opened 1 month ago
mahibi
commented
1 week ago thank you for reporting! i plan to have a closer look at multi account issues soon
Steps to reproduce
Possibly related to Multi account issue https://github.com/nextcloud/talk-android/issues/4039
I have two accounts, from two servers. First account: my own server (server1) Second account: a friend's server (server2)
When server1 for first account is down (unavailable due to maintenance or simply unreachable), I cannot use Talk for the second account on server2.
I last used Talk with the second account and server2, when server1 for first account was up. Then I take down the server1. A while later, while server1 is still down, I received notification of a message from account on server2. Opening the app, it takes about 40 seconds to display the chat, but the new messages are not shown, and I am not able to successfully send any messages myself.
Going back to the conversation list takes another 40 seconds.
Switching to the account on server1 (while server is unavailable), is much quicker. The same actions takes 3-5 seconds. However, there is no indication that the server is down or unreachable.
Expected behaviour
If accounts from multiple servers are added in the app, they should work independently from each other.
An account on a server that is down, should show that the server is unreachable.
Actual behaviour
Appears that Talk is unusable for all accounts on all servers, when the first server you added an account from is down. Not sure if this affects other combinations.
There is also no indication that one of the Talk servers is down.
Device brand and model
Samsung S24 Ultra
Android version
14
Nextcloud Talk app version
20.0.2
Nextcloud server version
server1 (unavailable) is 29.0.4 (AIO 9.4.0 beta); server2 is 30.0.1 (self-installed)
Talk version
Server is down, can't check
Custom Signaling server configured
None
Custom TURN server configured
None
Custom STUN server configured
None
Android logs
No response
Server log
No response
Additional information
No response