Freymaurer
commented
1 year ago Hello thanks for the feedback! Sadly, due to changes in different environments we don't have control over Swate cannot run on any Excel 2019 version anymore.
If possible use the free web version of Excel or try the new standalone version of Swate (only a alpha version at the moment).
Please let us know if those options are not possible for you and why 😃
Issue recieved via help desk mail on 24.03.2023
Dear DataPlant Team, After clearing the Add-In cache and installing Swate following the given instructions on your website, the Add-In does not function, only displaying a blank square (Desktop Installation v0.6.2 on Windows 10 Enterprise N, Microsoft Office prof.plus 2019 - Excel version 1808). We replicated this issue on a second, analogous system and would be glad if you could help us with this issue. Yours faithfully,
The user requested feedback to: [removed]
OS and framework information (please complete the following information):
Describe the bug After clearing the Add-In cache and installing Swate following the given instructions on your website, the Add-In does not function, only displaying a blank square