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Entire List of URIs Gone #2690

Closed futjrnaut closed 5 months ago

futjrnaut commented 5 months ago

So it looks like you guys updated the app and now my entire list of URIs is gone :( what do?

elizabeth-griffiths commented 5 months ago

This should not have happened. Can you please send me more information about this at support@nft.storage. Please include:

Let's continue the conversaton over email.

futjrnaut commented 4 months ago

hi futjrnaut github handle i needed to pin something yesterday logged in saw your new layout and my account wiped ive been using your service since you opened, its not countless things but it was a couple pages and they were mine =/ any help in recovering my archive is greatly appreciated <3

On Sat, Jun 22, 2024 at 9:10 AM Elizabeth Griffiths < @.***> wrote:

This should not have happened. Can you please send me more information about this at @.*** Please include:

  • Account email/github login
  • When you first noticed they are gone
  • Examples of CIDs that are gone

Let's continue the conversaton over email.

— Reply to this email directly, view it on GitHub https://github.com/nftstorage/nft.storage/issues/2690#issuecomment-2183911356, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOBFYNZC72E6Y54IR2ABR3DZIUWP5AVCNFSM6AAAAABJVTO5POVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBTHEYTCMZVGY . You are receiving this because you authored the thread.Message ID: @.***>

elizabeth-griffiths commented 4 months ago

I suspect what has happened is you've logged into the new instance of nft.storage at app.nft.storage.

Try logging in at classic.nft.storage.

On Sun, Jun 23, 2024, 5:00 AM Futjrnaut @.***> wrote:

hi futjrnaut github handle i needed to pin something yesterday logged in saw your new layout and my account wiped ive been using your service since you opened, its not countless things but it was a couple pages and they were mine =/ any help in recovering my archive is greatly appreciated <3

On Sat, Jun 22, 2024 at 9:10 AM Elizabeth Griffiths < @.***> wrote:

This should not have happened. Can you please send me more information about this at @.*** Please include:

  • Account email/github login
  • When you first noticed they are gone
  • Examples of CIDs that are gone

Let's continue the conversaton over email.

— Reply to this email directly, view it on GitHub < https://github.com/nftstorage/nft.storage/issues/2690#issuecomment-2183911356>,

or unsubscribe < https://github.com/notifications/unsubscribe-auth/AOBFYNZC72E6Y54IR2ABR3DZIUWP5AVCNFSM6AAAAABJVTO5POVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBTHEYTCMZVGY>

. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/nftstorage/nft.storage/issues/2690#issuecomment-2184156059, or unsubscribe https://github.com/notifications/unsubscribe-auth/A4YFHQNIX6U2WQT2Q6XTVJDZIXCUTAVCNFSM6AAAAABJVTO5POVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBUGE2TMMBVHE . You are receiving this because you modified the open/close state.Message ID: @.***>

futjrnaut commented 4 months ago

that fixed it thanks!

On Sun, Jun 23, 2024 at 12:01 AM Elizabeth Griffiths < @.***> wrote:

I suspect what has happened is you've logged into the new instance of nft.storage at app.nft.storage.

Try logging in at classic.nft.storage.

On Sun, Jun 23, 2024, 5:00 AM Futjrnaut @.***> wrote:

hi futjrnaut github handle i needed to pin something yesterday logged in saw your new layout and my account wiped ive been using your service since you opened, its not countless things but it was a couple pages and they were mine =/ any help in recovering my archive is greatly appreciated <3

On Sat, Jun 22, 2024 at 9:10 AM Elizabeth Griffiths < @.***> wrote:

This should not have happened. Can you please send me more information about this at @.*** Please include:

  • Account email/github login
  • When you first noticed they are gone
  • Examples of CIDs that are gone

Let's continue the conversaton over email.

— Reply to this email directly, view it on GitHub <

https://github.com/nftstorage/nft.storage/issues/2690#issuecomment-2183911356>,

or unsubscribe <

https://github.com/notifications/unsubscribe-auth/AOBFYNZC72E6Y54IR2ABR3DZIUWP5AVCNFSM6AAAAABJVTO5POVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBTHEYTCMZVGY>

. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub < https://github.com/nftstorage/nft.storage/issues/2690#issuecomment-2184156059>,

or unsubscribe < https://github.com/notifications/unsubscribe-auth/A4YFHQNIX6U2WQT2Q6XTVJDZIXCUTAVCNFSM6AAAAABJVTO5POVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBUGE2TMMBVHE>

. You are receiving this because you modified the open/close state.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/nftstorage/nft.storage/issues/2690#issuecomment-2184230755, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOBFYN5WE24NFNEEPGKD66DZIX64HAVCNFSM6AAAAABJVTO5POVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBUGIZTANZVGU . You are receiving this because you authored the thread.Message ID: @.***>