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nftstorage / nft.storage

**Notice: Uploads Decommissioned - Existing Data is Safe!** NFT.Storage Classic (classic.nft.storage) offers free decentralized storage and bandwidth for NFTs on IPFS and Filecoin. June 2024 Update: No new uploads, but all existing data is safe. Try the new NFT.Storage, which preserves data in long term Filecoin storage. Go to app.nft.storage
https://classic.nft.storage
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Old account on NFT storage I can't log in #2756

Closed alienuslegendary closed 1 day ago

alienuslegendary commented 1 week ago

I can't log in to NFT storage because my account is old. How can I solve this? The button that indicates to log in with the old account is showing a 404 error. old account email: alienuslegendary@gmail.com

404

Terabithiana commented 1 day ago

There is not much evidence of reactions within one working day. Can this obvious error be corrected quickly?

elizabeth-griffiths commented 1 day ago

Hi Alienuslegendary,

Thank you for reaching out, and I’m sorry for the delay. The past week has been unusual for us, as the core team has been unwell and we missed the notification for this issue. We sincerely apologize for the inconvenience and appreciate your patience.

To access your NFT.Storage Classic account, please log in here: https://classic-app.nft.storage/login.

Why You Should Copy Your NFT.Storage Classic Data: As we’ve transitioned to the new platform, we recommend copying your data from NFT.Storage Classic to ensure its accessibility. You can find more information on how to do this in our guide: Why Copy Your NFT.Storage Classic Data and How to Do It.

If you continue to experience issues logging in or need any assistance, please don’t hesitate to reach out.

Best, Elizabeth

Terabithiana commented 1 day ago

The error still exists! Take a look here: https://classic.nft.storage/login

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