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ngovil21 / RequestChannel.bundle

Request Channel - A Plex Channel to create requests
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Could not send show to Sonarr! #15

Closed seanap closed 8 years ago

seanap commented 8 years ago

Hi, I'm getting the error message "Could not send show to Sonarr!". Couchpotato is working great, but it looks like it's having a hard time connecting to Sonarr. In my settings the url is http://127.0.0.1:8989 , I've double and tripple checked the API key and I checked the box for auto add. When I View the Request and click the show and then select Send to Sonarr the logs say the following: 2016-02-24 19:35:04,446 (cf8) : DEBUG (runtime:924) - Response: [200] MediaContainer, 1377 bytes 2016-02-24 19:35:04,493 (22a0) : DEBUG (runtime:717) - Handling request GET /video/plexrequestchannel/sendtosonarr?locked=unlocked&id=278200 2016-02-24 19:35:04,493 (22a0) : DEBUG (runtime:814) - Found route matching /video/plexrequestchannel/sendtosonarr 2016-02-24 19:35:04,494 (22a0) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:8989/api/Series/Lookup?term=tvdbid:278200' 2016-02-24 19:35:04,756 (22a0) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:8989/api/Profile' 2016-02-24 19:35:04,763 (22a0) : DEBUG (logkit:13) - Profile id: 6 2016-02-24 19:35:04,763 (22a0) : DEBUG (networking:166) - Requesting 'http://127.0.0.1:8989/api/Series' 2016-02-24 19:35:04,845 (22a0) : ERROR (networking:217) - Error opening URL 'http://127.0.0.1:8989/api/Series' 2016-02-24 19:35:04,846 (22a0) : DEBUG (runtime:924) - Response: [200] MediaContainer, 1459 bytes

ngovil21 commented 8 years ago

There was an error, but I'm not sure it's the same as the issue you are having. Please update the channel and try again. I added some more logging, which will give more information.

seanap commented 8 years ago

I love the new updates!

I've updated to the latest, restarted the computer, and tried to manually send a TV show request to Sonarr and it still fails. I've tried a few different URL's: localhost:8989, 127.0.0.1:8989, 192.168.x.x:8989, and none seem to work. I've attached the logs but it's still showing the same networking error opening URL /api/series

I'm on Windows Server 2012R2, and I can access localhost:8989 via chrome and sonarr is working. Thanks for your help, and for this channel, I've supported you via paypal :)

This may be OS related. I've gone through the steps in here https://github.com/Sonarr/Sonarr/issues/704 but still no luck

ngovil21 commented 8 years ago

Alright just use 127.0.0.1 for now. I added a traceback that will hopefully give more information.

Please update the channel again. To enable more debugging, go to Manage Channel and select "Turn on debugging" (if it says turn off then leave it alone).

Then try sending a show to Sonarr and let me know what you get in the log.

Thank you for the donation!

seanap commented 8 years ago

Same error, "Could not add show" Logs attached.

Maybe it's SSL related? I'm going to enable SSL on Sonarr and see what happens

ngovil21 commented 8 years ago

No it probably isn't SSL related if you don't have SSL enabled on Sonarr already. Could you attach a pic of what your options for Sonarr in the channel preferences look like?

Also can you see if Manage Sonarr in the menu works?

seanap commented 8 years ago

[Removed]

seanap commented 8 years ago

In the Plex Channel, if I go to "Manage Sonarr" it returns an error "This channel is not responding."

ngovil21 commented 8 years ago

Alright I think I know what the problem is. Python can have problems with Windows paths. Do you mind switching to the development branch and trying to add a send a show to sonarr with your current settings. And then can you try with the Root folder path as T://TV or with it empty. (Empty should get the default value from Sonarr)

You can do these in one go and then send me the log afterwards. Thanks for your patience.

Edit: Actually it looks like you are on Windows? Shouldn't the path be T:\TV. Try that or T:\TV. You can also try Manage Sonarr again, hopefully should work now.

seanap commented 8 years ago

Success!

I switched to the developer branch, tried it with the same settings and no luck, then tried it with T://TV and still no luck, when I just deleted the path in the Root Folder field it successfully added the show to Sonarr.

Was there something I missed when installing Py?

ngovil21 commented 8 years ago

No you can see my edits in the previous post, but I think you were using the wrong slash. On windows you should use \.

The Root Folder is optional though, so no need to really use it, unless you want things to go somewhere other than the default location.

seanap commented 8 years ago

Doh! I should have known better. Thank you so much for your help!