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ngovil21 / RequestChannel.bundle

Request Channel - A Plex Channel to create requests
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Cannot confirm request with Rasplex #33

Open theCheek opened 8 years ago

theCheek commented 8 years ago

First off, incredible work... This channel has transformed my plex install the to the next level!

Got a few users running rasplex on the raspberry Pi, and I just checked and unfortunately when you get to the final confirmation to submit a request in either couch or sonarr, nothing happens. Let me know if you need me to send anything to help. Thanks.

ngovil21 commented 8 years ago

Coulld you attach a log?

Please refer to the Plex article to find the channel log (com.plexapp.plugins.plexrequestschannel.log): https://support.plex.tv/hc/en-us/articles/201106148-Channel-Log-Files

theCheek commented 8 years ago

apologies I've been away. I'll get the logs to you asap.

theCheek commented 8 years ago

ok reproduced the issue, then pulled the logs

substitutions have been made for moviename and showname, plus url's to tvdb pages :)

com.plexapp.plugins.plexrequestschannel.log.txt

ngovil21 commented 8 years ago

Ok, I just have a few questions about your setup. I see you add a tv show and a movie in the logs. Have you enabled the settings to send the request to couchpotato and sonarr automatically?

If you see the request in the View Requests page, can you send to couchpotato or sonarr there?

theCheek commented 8 years ago

No worries. Yes it is set up to send directly to couchpotato and sonarr. It works just fine using the android app and the web client.

However when using this particular platform, the requests never even make it to the view requests page. Its as if the button does nothing at all. Very strange as all other buttons are working just fine.

tiny-e commented 7 years ago

Can confirm the same behavior with OpenPHT 1.7.1.137-b604995c on OS X. You get all the way to the "Yes or No" section of the request, and nothing happens. You do get the interface 'clicks' when selecting Yes or No, but beyond that nothing happens.

Works fine from the PMS web interface.

theCheek commented 7 years ago

@tiny-e tbh I gave up on OpenPHT a while back due to its general buggyness. With OSX cant you just use the official Plex app now?

When Plex released the official Plex addon for Kodi, I installed libreelec on my raspberry pi then the addon. It doesnt support channels yet but my users are using their mobile phones for requests.

tiny-e commented 7 years ago

Hmm.. I prefere the 'old' school interface on OpenPHT to the new "unified" (I guess) Plex interface. Although I haven't looked at it in a long time.

My RPi's all run Rasplex currently. I'll have to check into the Kodi add-on.

theCheek commented 7 years ago

@tiny-e you will need to install libre elec to have the most up to date version of Kodi for your RPi's , as openelec version is not supported by the Kodi add-on. I actually managed to get it all working on a Pi Zero, which is bloody impressive for a 5 euros device. @ngovil21 sorry for going so off topic! I'll stop now :)

ngovil21 commented 7 years ago

@tiny-e In my testing, of the Plex Home Theater client didn't give off any sort of error to tell me how to fix it, so I got stuck. I'll take a look at it again.

tiny-e commented 7 years ago

Let me know if I can help / you'd like to see any logs, etc.

On Jan 18, 2017, at 5:48 PM, ngovil21 notifications@github.com wrote:

@tiny-e In my testing, of the Plex Home Theater client didn't give off any sort of error to tell me how to fix it, so I got stuck. I'll take a look at it again.

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